SUMMARY

• Program Manager, Project Manager, Application and Infrastructure Migration and Transition Manager able to build relationships with stakeholders including executives, end - user SMEs and Product Owners, client SMEs and end-users, IT technical developers, vendors, security, QA, internal audit, training, technical support, and R&D. Digital experience includes process transformation, team development, transfers between vendor platforms, negotiating contractual agreements, supervising offshore development, meeting multi-country regulatory affairs requirements, web application architecture, informational services (knowledge management and document management), MDM, and BI reporting.
• Skilled at obtaining support for new organizational initiatives and defining, planning, orchestrating, and delivering business systems and integrated processes.
• Extensive experience with Agile processes, Agile development teams, and the integration of Agile methodologies with portfolio project planning, estimating, and budgeting.
• Comprehensive sales and marketing, process, and scientific knowledge of Life Sciences (bioscience), pharmaceuticals, regulatory, chemicals, medical devices, polling (surveys), and healthcare.
• Extensive knowledge of commercial systems and business processes, including sales and sales support, marketing program management, sales and marketing analytics, syndication, and collaboration.
• Experience with Pharmacy Benefit Management (PBM) and the drug data management industry.
• Professional employment and teaching experience in financial services and business policy.
• Experience as development manager and as technical sales representative - “both sides of the table”.
• Global experience, both virtual and in person, with transient teams in highly matrixed organizations for process integration, software application integration, data migration, and infrastructure transition.
• Able to travel nationally and internationally as much as required to achieve assigned objectives.
• Proven leadership during every stage of the SDLC: feasibility, resource estimation, budgeting, writing and responding to RFPs, hiring employees and consultants, vendor management, defining workgroup goals, RACI, and WBS, mentoring local and virtual teams, software design and programming, interface to data warehousing, test design and execution, collaboration with infrastructure, UAT leadership, release management, end-user training, support desk, operational transfer, and post-implementation service.
• Created and directed a PMO. Defined and implemented best practices. Created process quality measurements, templates, risk mitigation strategies, and multiple groupware environments.
• References are available for every employment and consulting engagement.

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Manager and financial coordinator for as many as seven concurrent IT application and infrastructure projects in four programs (aka “portfolios”), throughout all stages from ideation to post-implementation turnover.
• Project objectives included redesigned user interfaces and processes for legacy applications (complete re-write), major functional enhancements, interfaces to external vendors’ applications and databases, and OS and hardware platform migrations.
• Planned and led Agile release and iteration (sprint) planning meetings using Agile scrum methodology; participated in all team sprint planning and retrospective meetings, occasionally acting as Scrum Master.
• When asked to manage new and very challenging projects, collaborated with selected projects’ stakeholders to swiftly and successfully transfer those other projects to PMO colleagues, some new, some experienced.
• Analyzed, charted, improved, and deployed changes to PMO processes, in consultation with the PMO Director, other IT program and project managers, and non-IT PMO stakeholders.

Confidential

Senior Project Manager

Responsibilities:

• Managed concurrent IT application infrastructure development and enhancement, including migration from a Fairfax platform to an IBM platform, and performance monitoring development, testing, and installation.
• Managed budget, timeline setup, external vendor supervision, project staffing, and detailed task planning.
• Mentored business analysts, scheduled and facilitated JAR and JAD sessions, enlisted and managed QA testing collaboration, supervised release management and change requests.
• Set up, staffed, and managed analysis and design for a $2M interface involving five separate applications.

Confidential

Project Manager

Responsibilities:

• Planned and managed successful integration of regulatory affairs after client’s acquisition of Schering-Plough. COTS deployment was completed on budget and ahead of schedule with effective medical affairs adoption.
• Introduced Agile-like spiral methodology for functional definition, development, and end-user unit testing.
• QA included formal user acceptance testing (UAT) conducted as a multi-country conference room pilot.
• Provided project leadership for all early SDLC phases, including organization of testing and scope of Enterprise Project Management.
• Personally led three of the seven projects to successful release management: for formulation management under GLP; for data migration; and for intelligent data searching using FAST ESP (now Microsoft FAST Search Server 2010).
• Provided program and project management mentoring to IT Business Relationship Managers (BRMs).
• Prepared enterprise architecture white papers and presented recommendations to C-level executives.
• Supervised offshore development and worldwide production service delivery.