EXPERIENCE SUMMARY:

• Over 16 years of IT Experience including 8 years of Project/ Program Management experience in handling multi - phased, multi-location and multi-million dollar projects with rapidly evolving requirements across different device types involving multiple teams.
• Diverse range of experience in managing Development and Enhancement projects in both Waterfall & Agile Methodologies.
• Managed multiple projects with Profilt & Loss responsibilities in a diversified environment.
• 5+ years experience leading a diverse team in an IT organization with hands-on experience on Agile software delivery methodology (Scrum) as SCRUM Master.
• Established and managed Scrum team governance framework - Release backlog, Sprint planning / retrospective, User stories, Burndown Chart, Velocity & Scrum of Scrums. Nurtured self-organizing, high performing teams through servant leadership and mentoring.
• Extensive experience in customer facing and delivery roles in:
• Managing multiple teams across functionalities, departments and vendors and ensuring quality deliveries as per the scope within the stipulated time and as per the budgeted cost.
• Developing new business with existing clients and identifying areas of improvement to meet sales target.
• Working on Project Confidential / Statement of work, proposal drafting, identifying duration, effort, skills and resource types in the Project Initiation phase. Managing client expectations and escaltions during the Project Execution Phase.
• Working with stakeholders to collect, analyze and measure the metrices(time, effort, cost) for the current and forecast the future program / project health.
• Identifying, communicating and implementing program / project risks and issues - Mitigation Plans & Strategies - building relationship with clients.
• Budget management experience from 1 - 12 million US dollars. Forecasting and tracking quarterly sales results and annual projections.
• Developing ‘partner’ relationships with customer stakeholders and executive sponsors.

TECHNICAL DETAILS & TOOLS:

Management Tools: MS-Project, Team Foundation Server, Share Point, Blueprint, MS-Excel, Visio, Powerpoint, JIRA, Extreme Planner.

Languages: Java, XML, PL/SQL

Databases: Oracle, SQL Server.

Operating systems: UNIX, Windows (3.x, 95, NT, 2000, XP).

Development Tools: Oracle J Developer 6.1.2, Visual Age for Java 3.5.3, TOAD 6.2, Rational Rose 2000, XML Spy 4.0, Edit Plus 2.0, JBuilder 9.0, Clearcase, Star Team.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Managing the overall delivery of cross-functional multi-vendor teams in a timely and cost efficient manner according to customer needs and objectives.
• Working closely with client managers and business stakeholders to build a relationship and identify areas of improvement.
• Managing multi-phases of the project simultaneously.
• Working closely with business to study the system, gather requirements and translate them to functional specifications.
• Along with offshore delivery manager ensures that the business needs are getting correctly mapped to functional requirements which in turn are being implemented as expected by and promised to the customer.
• Engagement management with P&L and Revenue margin responsibilities.

Confidential

Responsibilities:

• Managing the overall delivery of cross-functional multi-vendor teams.
• Working closely with Business Program manager to ensure that the project is on track from delivery, cost and time perspective.
• Managing the simultaneous multi-phases of the project.
• Along with offshore delivery manager and Project Architect ensures that the business needs are getting correctly mapped to functional requirements which in turn are being implemented as expected by and promised to the customer.
• Facilitating Daily scrum meetings, release planning, release review, and release retrospective.
• Working with business and team on artefacts Such as Product backlog, Release Backlog and Burndown chart.

Confidential

Responsibilities:

• Managing the maintenance and production support stream.
• Apart from fixing defects this team was also engaged in delivering high priority enhancements in agile mode.
• Managing the overall performance and delivery of cross-functional multi-vendor teams.
• Tracking the scope, time and cost parameters on a daily basis.
• Identify and implement process improvements whenever needed.
• Resource management
• Client expectation management
• Ensuring billability.

Confidential

Responsibilities:

• Facilitating Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Working with Product owner On Artifacts Such as Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown.
• Facilitating Scrum of Scrum for teams in US and India.
• Facilitating release planning and sprint planning as Scrum master for multiple Scrum teams.
• Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Organizing Release retrospective meetings and ensuring the learning get implemented in the subsequent releases.
• Keeping the team together all the time to ensure successful sprints.
• Migrating the Projects from Waterfall to Scrum was a major responsibility.

Confidential

Responsibilities:

• Offshore Delivery management.
• Understanding business, requirement analysis, effort estimation, cost estimation, risk analysis, taking bottom-line responsibility, project planning, tracking and managing one of the project phases to closure and status reporting.
• Managing the overall performance and delivery of cross-functional multi-vendor teams.
• Facilitating Daily scrum meetings, spring planning, spring review, and spring retrospective.
• Working with team on artefacts Such as Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown.
• Facilitating release planning and sprint planning as Scrum master for the team.

Confidential

Responsibilities:

• Understanding business, requirement analysis, effort estimation, cost estimation, risk analysis, taking bottom-line responsibility, project planning, tracking and managing one of the project phases to closure and status reporting.
• Defect Management and tracking.

Confidential

Responsibilities:

• Understanding business, requirement analysis, proposal drafting, effort estimation, cost estimation, risk analysis, taking bottom-line responsibility, project initiation, planning, tracking and managing the project to closure and status reporting.
• Managing projects from Application Enhancement, Business Continuity and Disaster Recovery.

Confidential

Responsibilities:

• Managing the projects resources, requirements and administrative parts simultaneously.
• Worked on proposals (eg. Managed Services, Omniture and a few others)
• Managed Services proposal enables the Service Providers to offer their own fixed line telephony, Broadband and other products to their customers.
• Omniture proposal is on web analytics methods for MIS.

Confidential

Responsibilities:

• Project Management, Requirement Management, Taking bottom-line responsibility for the project, estimation, project initiation, project planning, tracking and status reporting.
• Helping in analyzing, designing, building, testing and deploying VAS which will replace the current IT system for procurement and maintenance of commercial vehicles and company cars.