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Sr. Director Resume

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SUMMARY

  • Performance - focused leader credited with deriving solutions that drive out cost and provides quality improvement. Proven resource that can provide big-picture and functional-level solutions through outstanding technical leadership, in depth knowledge of financial processing, and vendor management.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Director

Responsibilities:

  • Developed and managing a software development organization consisting of 50+ resources covering the complete software development lifecycle, from program and project definition through production support.
  • Provide expertise in the financial / credit card processing industry. Extensive experience in both issuing banks and merchant acquiring environments.
  • Provide direction and assign priorities where necessary to ensure project success and resource utilization.
  • Hands on project management and leadership supporting the follow through of the processes and methodologies to properly address and track issues, risks, and report on projects within the organization, supporting both Waterfall and Agile methodologies.
  • Responsible for the overall success and quality of the respective programs and projects.
  • Technical skill sets supported include, but is not limited to J2E, .NET, the Oracle tech stack (DB, OBIEE, Exadata, ADF, SOA, IAM, etc.), DataStage, Informatica, Quality Center/QTP, and Selenium
  • Provide C-level consultation to clients including fortune 500/1000 companies including Home Depot, WorldPay, Barclay, McKesson, Gambro, Level 3, and Qwest.
  • Provide IT consultation and thought leadership including, but not limited to: credit card / financial processing, mobile solutions, software development practices, business intelligence and data warehousing, enterprise architecture, and test automation
  • Provide organizational consultation services including, but not limited to, overall IT organization strategies and methodologies (waterfall and agile), project management, development management, testing management, and production support management.
  • Provide consultation services regarding the IT support of regulations and standards such as PCI DSS.
  • Developed and implemented Information Security Standards and Policies to support required standards, regulations, and best practices.
  • Responsible for managing P/L for the respective client relationships, programs, and projects. Develop business cases and plans where necessary.

Confidential

Sr. Director

Responsibilities:

  • Implemented a Project Management Office (PMO) to support the project pipeline that funnel through the development center.
  • Implemented project management, development and testing standards and processes, both Waterfall and Agile (Scrum), to support our client’s national and International needs, including activity and deliverable types.
  • Utilized the Altassian toolset including Jira, Greenhopper, and Zephyr
  • Implemented an automation testing framework and supporting test beds utilizing Selenium.
  • Provide vision and direction regarding technical architectures, options, and recommendations.
  • Developed Tools that support Customer facing reporting and Business Intelligence and Data Warehousing utilizing the Oracle tool suite.

Confidential

Information Systems Manager

Responsibilities:

  • Responsible for managing the Requirements Analyst Group, ensuring processes and procedures are followed in order to support timely delivery of a quality product to our development group, testing group, and customers. Additionally responsible for overall team structure, resource management and forecasting support for all projects, reporting to executive and other management areas, and training and mentoring of staff.
  • The group performed Business Analysis activities, becoming the point of contact between the business and the development community. Responsibilities also include process definition and improvement.
  • Improved requirement quality. Instituted Dynamic Object Oriented Requirements System (DOORS) for requirements management thereby formalizing a manual process to include baseline, traceability, and change control functionality.
  • Knowledgeable of all functions and processes that reside within the business organization including customer service, fraud & risk, accounting & financial analysis, IT support, and sales.
  • Participating member of the Information Systems management group. Managed activities regarding the definition of strategic and tactical activities, as well as the definition of processes within a rapid application software development environment.
  • Participated in vendor product demo regarding portal, application server, and OLAP applications.
  • Utilized UML to communicate system functionality and business process with the user community, functional and executive management, and Information Systems and Information Technology development staff.

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