Project Manager Resume Profile

Skills At A Glance

16 years Project/Release Management experience including Windows Store, Windows Phone Store, Xbox One Store, content coordination, TAP and MVP/Community Teams, Xbox LIVE Arcade, Server products, beta programs, and service packs managed projects from kick-off to release to postmortem coordination with a variety of internal and external teams managed product teams' relationship with Community MVPs.

Created and updated programs that saved company 350,000 .

Managed 30 concurrent Xbox LIVE Arcade XBLA titles/projects while on XBLA Release Management Team.

Experience

Confidential

Managed final release process for production teams, including digital, marketing, and rating assets release of game packages to staging and final release servers troubleshoot issues and find solutions document procedures and improve release processes establish and maintain excellent relationships with external development companies and internal teams.
Managed 20 concurrent projects while releasing new titles and updates for existing titles each month.
Managed 200 in-app purchase packages to Windows 8 Store and Windows Phone Store.

Confidential

Updated, executed, and managed worldwide distribution plan for 3,000 individuals to receive beta hardware that included saving 50,000 from original plan by updating shipping methods and creating special kits in-house.
Created, executed, and managed Xbox console support program that resulted in saving the group over 300,000 by recovering, redistributing, fixing, or exchanging consoles and accessories.
Managed and tracked inventory levels placed orders as appropriate.
Created and sent status reports to all levels of management.
Streamlined and documented processes and procedures that were sustainable and repeatable.

Confidential

Manage Pre-Release program for special project, including documented processes and procedures for PM, Dev, and Test teams to insure a smooth release with coordinated feedback from participants back to team.

Confidential

Managed final release process between 1st, 2nd, and 3rd Party development teams and Microsoft, including digital, marketing, and ESRB rating assets release of games to staging and final release servers troubleshoot issues and find solutions document procedures and improve release processes establish and maintain excellent relationships with external development companies and internal Microsoft teams.
Managed 30 concurrent projects while releasing one to three Xbox LIVE Arcade titles a week.
Released 250 downloadable content packages to Xbox LIVE Arcade.

Confidential

Managed logistics for Technology Adoption Program TAP training labs including securing space and equipment, daily events, tracking invitees' status, special evening events, and support. Track participates' legal documents.
Managed BizTalk Server 2006 Beta program. Worked with team to insure proper content on website, review and approve beta accounts daily, and troubleshoot issues submitted by beta partners.
Managed relationship with Community MVPs for BizTalk Server, Commerce Server, and Host Integration Server. Hosted regular conference calls to discuss questions/needs of the MVPs and provide feedback for the product groups.

Confidential

Release Management RM duties for the BizTalk Server and BizTalk Accelerators, Commerce Server, and Microsoft Solution for Internet Business MSIB Teams shipped 15 products. Duties included managing release criteria, resolved project scheduling issues with team members, leading triage, status reports, managing bugs via Raid and Product Studio, verifying media validation, and distribution via RTW and Select CD.
Managed postmortems for BizTalk 2002 and 2004, Commerce Server 2002, Content Management Server 2002, Commerce Server 2000 SP3, Commerce Server 2002 SP1, MSIB 1.0 and 2.0, BizTalk Accelerator for Suppliers, and BizTalk Accelerator for RosettaNet 1.0 and 2.0. I gathered feedback from team via confidential surveys, organized comments and managed stakeholders review meeting, then submitted rollup of comments to upper management for review and implementation.
Managed Development Workshops for 10 to 100 attendees, including arranging speakers, machines, and space.
Contributed to Release Manager's Best Practices guide book and assisting with other releases within the EBiz Server Group.

Confidential

Managed Beta Programs for Commerce Server 2000, BizTalk Server 2000, Site Server 3.0 SP3, InterPress 3.0, and Microsoft Commercial Internet System 2.5. Maintained weekly contact with participants: managed newsgroups and aliases handled the beta kit creation and distribution coordinated Bug Bashes. Published reports with customer feedback to product team.
Documented all owned processes. Contributed to Release Manager's Best Practices guide book and assisting with other releases within the EBiz Server Group.

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