EXECUTIVE SUMMARY

Professional Project and Program Delivery Manager recognized for displaying outstanding skills in directing full lifecycle multi-site projects and initiatives with a proven ability to deliver substantial revenue and quality improvements through well managed on-time projects.

Comprehensive knowledge of systems development lifecycle specializing in requirements gathering documentation expertise quality assurance risk management and roll-out management for small large and multi-project systems.

AREAS OF EXPERTISE

Full Software Development Life Cycle SDLC knowledge

Fifteen years of Project Management experience utilizing SDLC Agile and Scrum methodologies

Program and Delivery Management

Quality Control Testing

Data Warehouse Implementations

Strong expertise in the areas of business analysis team leadership systems implementation and integration.

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Sr. IT Project Delivery Manager

Responsible for managing the implementation and testing of a 3 million project to upgrade the legacy Care Management System. This new platform will provide efficiencies and greater automation for

v Utilization Review UR

v Case Management CM

v Disease Management DM

Confidential

Senior Program Manager Professional Services

Responsible for providing Program/Project Management for large software implementations of legal matter and spend management solutions customized to meet the needs of major government and corporate customers.

Provided project leadership to remote teams and coordinated testing efforts with offshore resources

Coached and mentored project teams to ensure all project artifacts completed in alignment with policies and standards

Produced and presented program/project status reports and presentations metrics and dashboard reports to stakeholders senior and executive management

Confidential

Enterprise Project Delivery Manager

Responsible for Program Management of the portfolio of projects within the Corporate Affordability Pillar. This pillar included 39 enterprise wide projects.

Provided leadership and mentoring to project managers within the program and staffed twenty enterprise projects simultaneously.

Reported Affordability Program status to CIO and other senior executives and stakeholders

Directly managed the implementation and testing of a 4 million project to upgrade the legacy Medical Management System to JIVA platform. This new platform provided efficiencies and greater automation for

v Utilization Review UR

v Case Management CM

v Disease Management DM

v Provider and Member Portal

Earl Taylor cont.

Program Manager for the ICD 9 to ICD-10 projects with Program Governance Oversight. Oversight for the ICD-10 projects included the following development and implementations

v Administration

v Clinical Equivalency lead project manager role

v Financial Neutrality

v Benefit Neutrality

v Awareness Provider Outreach and Training

Responsibilities also included

v End to End Testing

v Writing test cases and validating testing scenarios

v Monitored UAT testing triage and remediation utilizing Testtrak Pro and Quality Center

Confidential

IT Senior Project Manager Client - Blue Cross Blue Shield Minnesota

Successfully implemented the 27X 820 835 transactions and Claims Edit with End to End testing using SDLC

Managed 12 member team in a matrixed environment including remote and offshore resources

Validate Business Requirements Internal and External Vendors and Client Management

Developed Work Break Down Structure and resource budget

Developed and Implement Project Plan using SDLC

Developed Functional and Technical Design documents Test Plan and Test Scenarios

Managed Project Communications including status reporting

Execute and Track Project Deliverables

Confidential

IT Senior Project Leader

In a strong matrix environment effectively led up to 16 development teams. Responsible for delivery of SDLC projects resulting from strategic changes federal compliance request new business healthcare reform and other mandated changes.

Managed strategic and commercial software enhancement projects for one of the largest insurance claims processers for the Blue Cross Association.

Major projects included leadership of a three-year program for HIPAA 5010 compliance for host and non-host X12 Optical Character Recognition Medicare and Medicaid mandates Desktop and Web based institutional professional and dental claims claims advice and remittances benefits eligibility claim status and pre-authorizations and project management specifically for HIPAA 5010 claims entry and adjudication. Ad hoc assignments include

Project Management to plan and initiate a program to provide solutions for HIPAA 5010 compliance throughout the claims process for every entry and output channel X12 Web Card Swipe Optical Character Recognition 3270 Desktops etc.

Development of a program level defect management guideline

Project Management of an Information Systems wide process improvement package for improved risk identification allocation of accountability across roles estimate development and packaging.

Project management for proposals in response to commercial business requests

Confidential

IT Contractor Senior Project Manager

Contracted by a Microsoft Gold Partner to provide technical project management process improvement and best practices regarding strategic staffing and procedures compliance.

Key projects and accomplishments

Successfully managed a 2.7 million data center migration project. Responsibilities included detailed project planning scope and business requirements definition schedule development supervise circuit procurement efforts and managing multiple vendors in a complex matrix environment.

Earl Taylor cont.

Successfully led initiative to create a PMO for client.

Successfully managed a 500k Microsoft Enterprise Technologies project.

Successfully managed a 1.2 million hospital new wing build project.

Provided project management of multiple project teams consisting of Analysts Network Engineers and Technicians delivering outsourced technical services at various locations throughout the United States.

Confidential

Senior Project Manager

Managed several installation projects in excess of 1.5 million for North America s largest commercial pool design company. Responsibilities included sub-contractor oversight P L responsibility construction documentation bidding negotiations sub-contractor selection scheduling and overall project supervision.

Key projects and accomplishments

Supervised construction of stainless steel pools for 13-story 2.7 million twin condominium towers.

Project Manager for renovation of 17 000 sq. ft. Olympic Training pool located in Nagasaki Japan.

Managed renovation of training pool used by the U.S. Secret Service.

Hired scheduled and supervised subcontractors enforced company policies and project safety procedures.

Scheduled client meetings conducted needs assessments explained design concerns and cost-effective options responsible for ultimate project profit and loss.

Confidential

Senior Project Manager

Lead team of 24 engineers during critical project milestones ranging from 1 million to 15 million in total cost.

Notable achievements

Managed groundbreaking 15 million fiber-to-the-premise project.

Project team lead in developing Tier III network monitoring center.

Transferred multiple T-1 circuits to new ISP backbone provider with seamless service delivery.

Recognized for successfully leading a 15-person cross-functional team through the full system development life cycle for a 2.5 million 16-month project to improve actuarial forecasting

Managed multiple site migration and implementation projects for SBC.

Design expert for ISDN DID POTS CENTREX GIGAMAN SONET EXPRESS and Unbundled Network Elements.

Confidential

Contractor Project Manager Network Design

Contracted by SBC ATT to oversee a large project management initiative for new fiber-to-the-premise infrastructure project.

Notable achievements

Performed analysis and cleanup activities related to Database errors.

Responsible for Project Management of DWDM CWDM technology solutions.

Project team leads over 7 million cell site infrastructure rebuild initiative.

Confidential

Network Design Project Manager

Notable Achievements

Design Manager for all central Indiana electrical transmission construction projects.

Managed staff of 17 engineers responsible for the placement of underground aerial and fiber optic cables.

Led statewide disaster response team in restoring power to neighborhoods during natural disaster blackouts.

Project team lead in all major installation and repair construction initiatives.

Consistently achieved or exceeded company goals and expectations.

Confidential

Combat Construction Engineer

Combat Engineer Construction Instructor Received commendation for exceptional service

Marine Corps Liaison Army Corps of Engineers Desert Shield/Desert Storm

Drill Instructor Meritoriously promoted

Scout/Sniper Leader

U.S. Marine Corps Electronics and Electricity School Honor Graduate

METHODOLIGIES

PMBOK

Rapid Application Development RAD

Scrum

Agile

Microsoft family of methodologies Waterfall Solutions Framework Process

COMPENTENCIES

Microsoft Office Quality Center PlanView Visio 2010 MS Project 2010 Enterprise Project Server Access Groove SharePoint Livelink SPSS Statistical Software multiple technology platforms PC LAN Web Mainframe SQL QMF SQL Server