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Program Manager Resume Profile

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MD

Professional Profile

  • Ten 10 Project Management experience in the healthcare, IT and Manufacturing sectors
  • Four 4 Program Management experience
  • Microsoft Project Server2007 2010 Administrator and User Level
  • Microsoft Project 2007/2010 Intermediate
  • Lean Six Sigma Greenbelt, Blackbelt in view
  • Strategic Planning
  • Experience setting up and managing a PMO
  • Extensive knowledge of SDLC using agile and waterfall methodologies
  • Trainer on various project management topics and best practices

Professional Experience

Confidential

Program Manager

Responsibilities:

  • Oversees the deployment and monitoring of various electronic health systems for disease surveillance, epidemics notification, and cancer incidences
  • Develops a strategy and action plan for the Project Monitoring Office PMO in regards to implementation and performance monitoring of projects
  • Coordinates Meaningful use project regarding public health objectives for the state of Maryland
  • Facilitates meetings with local health depts., state health data exchange, hospitals and physician practices in MD, and DHMH executives to resolve issues, review policies and communicate project status.
  • Reads and interprets policies on clinical data standards, protocols and health data exchange for healthcare executives, local health departments, public health agencies in the state of Maryland.
  • Provides direction in the selection and implementation of electronic health record EHR systems for outpatient clinics owned by the agency
  • Participates in the preparation of contracts, RFPs, and public health grants to fund projects
  • Supervises project personnel setting performance goals and administering work appraisals
  • Drafts and presents weekly PMO status report to agency executives
  • Provides training on project management best practices to project staff

Confidential

EPIC Project Manager

Responsibilities:

  • Managed the design, development, and delivery of small to medium level enhancements on Kaiser Permanente's EPIC software.
  • Contributed expertise during solution design, requirements gathering and documentation and testing of applications
  • Developed and managed all project documentation including project management plan, Risk and
  • Issue Logs, resource/staffing plan, and quality management plan
  • Monitored and reported on project budget using business intelligence BI software and MS Project
  • Held weekly meetings with relevant stakeholders including project team to review progress of
  • projects, understand critical issues and brainstorm on solutions
  • Used MS Sharepoint as a collaboration tool to manage and archive all project documentation,
  • assign tasks, track project updates, and report on progress

Confidential

Program Manager

Responsibilities:

  • Managed the implementation of the Nigerian driver's license and electronic payment platforms
  • for the Nigerian Immigration Service and Abuja Federal Capital Development Agency
  • Created instructional material and facilitated training on various Project Management topics to
  • PMO resources e.g. risk management, financial reporting, etc.
  • Executed and monitored subcontracts, consultant agreements, purchase orders to ensure
  • contractual obligations were fulfilled
  • Facilitated strategic planning sessions with executive management and key staff to develop the
  • organization's 3-5 year Strategic and Operating Plan
  • Developed program-level implementation plan to achieve the business case for project portfolio
  • Assigned resources human and non-human to meet project requirements
  • Performed ROI and Cost-Benefit analysis of each project to ensure the project concept and
  • business case developed was in alignment with the strategic objectives of the organization
  • Established key business critical success criteria and thresholds for each project
  • Led multiple project teams through the project/product development life cycle
  • Compiled and prepared reports for Management on various aspects of the projects
  • including budgets, status, operations, and schedule

Confidential

Strategic Planning Project Manager

Responsibilities:

  • Managed process improvement, change management and software upgrades for EHR systems like EPIC, McKesson and Cerner for Clinical, IT, and Operation's departments to meet the changing needs and requirements of the organization.
  • Prepared project reports to monitor project performance with regards to meeting deliverables on time and under budget.
  • Trained and educated clinical staff on using the deployed health IT systems
  • Developed user manuals and cheat sheets for physicians and nurses for navigating the system
  • Compiled all project documentation including project plans, status reports, risk register, requirements specifications, and work plans
  • Responsible for tracking established project budget, including monitoring purchases, invoices, and allocating project costs per the budget plan.
  • Liaised with vendors and procurement department during vendor selection and contract management process while implementing IT projects.

Confidential

Operations Project Manager

Responsibilities:

  • Supported the Director of Operations in strategic and operational planning, program development, budgeting and coordination of clinical department projects.
  • Managed the implementation of Allscripts EHR system at clinical departments from vendor selection to system handover post implementation .
  • Assisted in hiring staff, contractors and Allscripts consultants for all phases of the project
  • Created and managed all project management documentation to communicate clear vision of project objectives and deliverables.
  • Reported project performance and status to stakeholders and project team on a timely basis.
  • When needed, directly supervised staff, established clear work objectives, conducted timely and effective performance appraisals, provided coaching and feedback, and supported staff development.

Confidential

Manufacturing Supervisor

Responsibilities:

  • Managed the downstream and upstream processing of meningitis and pertussis vaccines for international clients
  • Supervised associates, assigned tasks and provided guidance on plant activities.
  • Devised process improvements initiatives that will improve production yields using quality management tools like Six Sigma and Lean manufacturing.

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