SUMMARY

• Over 12 Years experience in System Administration/Application Packaging on Windows 2000, Windows NT 3.51/4.0, Windows XP Professional and Vista, Windows 7/10
• Experience in automating the applications for Software distribution using SMS Installer, Installshield AdminStudio 5.5,6.0,7.0,8.0,8.6,9.0,10.0,11.0 and Wise Package Studio 4.x/5.x/6.x/7.x/8.x
• Proficient in Installation, Administration and migrations from Windows NT 3.51, 4.0, Window 2008/2012 server.
• Experience in using Transforms (MST), Patches (MSP) and Merge Modules.
• Good Experience working on Wise for Windows Installer, Wise Package Studio 4.x/5.0/6.0/6.1/7.0/8.0, Wininstall.
• Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2000 Active directory services and other facets of NT4 and 2000.
• Experience Working on Filemon, Regmon, and InCtrl tools for Debugging.
• Experience in using Windows Installer SDK development tools like Orca to work with MSI’s and debugging for package review/cleanup.
• Worked on Silent installs using switches for automated installations.
• Experienced working on Microsoft Products like Microsoft Visual Studio, .NET, Worked on Oracle Clients, SQL Servers and in - house applications.
• Worked on VB, WMI, C, Perl Scripts for customizing applications.
• Experience in Windows Registry and File System Security, Windows 2008 Active directory services.
• Experience working on Deployment tools like Novell, SMS, SCCM 2007/2012, Altiris 7.6/8.1

TECHNICAL SKILLS

Operating Systems: Windows XP Professional, Windows 2000

Packaging Tools: Wise Package Studio 4.x/5.x/6x/7x/8x, Install Shield AdminStudio 3.x/5.5/6.0/7.0/8.0/8.6/9.0/10.0/11.0 Wise for Windows Installer, SMS Installer

Application Virtualization Tools: App-V(Softgrid), VmWare Thinapp

Deployment Tools: Novell ZenWorks, SMS, SCCM 2007/2012, Altiris CMS 7.6, Active Directory

Languages: Java 1.2, C,C++, HTML, ASP and V.B 6.0

Databases: Oracle 7.x/8.0, MS Access, Sql Server

Scripting Tools: VBScript, WMI Script, JavaScript and Perl. Wise Scripting, Winbatch, Powershell, Dos Batch Scripting

Protocols: TCP/IP, IPX/SPX, NetBEUI, SMTP, HTTP, FTP, PPP/SLIP

Backup Tools: CA's ArcServe IT 6.6x/2000, VERITAS Backup Exec for Windows NT and 2000 edition

Desktop Security Tools: Symantec Endpoint Protection (SEP), Safeboot, MS Bitlocker

GUI: Visual Interdev 6.0, Developer 2000

PROFESSIONAL EXPERIENCE

Confidential, Norristown, PA

Sr Systems/Deployment/EUC Engineer

Responsibilities:

• Performed Application remediation using MS ACT toolkit part of ADK for Win 10 and created Windows Installer setup packages (.MSIs) on Windows 7 32 bit/10 64 bit platform involving around 500 applications and modified the MSIs using Installshield/Flexera AdminStudio 2016.
• Created Windows 10 64 bit images using MDT toolkit to streamline and automate imaging process.
• Configured Windows 10 images in MDT by using task sequences to inject drivers and applications and windows configurations.
• Used Active Directory and Group Policy platform for creating GPO’s and security groups for OS hardening.
• Performed Level 3 troubleshooting for user based tickets/issues using tools such as Service Now.
• Used Altiris 8.1 as the endpoint administration tool for patching, deploying application packages, inventory and reporting using custom sql queries.
• Involved in project implementation for conversion/migration from Altiris to SCCM.
• Packaged/Configured/Deployed Office 365/Office 2016 thru Cloud based model and legacy installation.
• Used App-V 5.1 to virtualize and stream applications utilizing the sequencer tool.
• Performed upgrades for virtualized applications by utilizing various upgrading strategies in App-V.
• Dynamically linked virtualized applications with their dependencies such as middlewares and plug-ins by utilizing connection groups.
• Performed debugging by adding tools such as cmd shell and regedit in the virtual layer and also utilized various 3rd party debugging tools to edit and debug virtual files and registries.

Environment: Windows 7/10, Installshield /Flexera AdminStudio 2016, MDT, Altiris 8.1, SCCM, Office 365, ServiceNow, Active Directory, APP-V 5.1.

Confidential, Cleveland, OH

Sr Application Packager

Responsibilities:

• Created Windows Installer setup packages (.MSIs) on Windows 7/10 64 bit platform involving around 1000 applications and modified the MSIs using Installshield/Flexera AdminStudio 2015.
• Leveraged Windows Analytics tool (part of Microsoft Operations Management Suite (OMS)) to perform application remediation and readiness for Windows 10 migration project.
• Used the workflow tool in Adminstudio to document each step/phase during the software packaging development process and advance it to the next stage in the software development lifecycle.
• Created virtual packages using VMWare Thinapp 5.1 to be streamed as entry points in Citrix and also deployed them as msi packages natively for desktops using SCCM 2012 R2.
• Created and tested application packages using VMware VDIO environment.
• Used SCCM 2012 as a deployment tool to deploy packages to over 50,000 users nationally using distribution points across multiple primary and secondary sites spread across the US.
• Used SCCM 2012 to create packages, programs, collections and advertisements using the new Application Catalog and Software Center model for deployments in SCCM 2012.

Environment: Windows 7/10, Installshield /Flexera AdminStudio 2015, VMWare VDIO, SCCM 2012 R2, VMWare ThinApp 5.1

Confidential, Pittsburgh, PA

Sr Altiris Administrator/Sr Application Packager

Responsibilities:

• Created Windows Installer setup packages (.MSIs) on Windows 7 64 bit platform using Installshield 2016/Flexera AdminStudio 12.
• Published application packages on Citrix Xenapp servers.
• Created virtualized applications using App-V 5.0/5.1 sequencer.
• Created and managed connection groups in App-V for managing plug-ins, middleware and dependencies.
• Deployed App-V files using Altiris.
• Troubleshooted App-V files using various third party debugging tools.
• Performed and applied updates and patches to App-V packages using different updating techniques in App-V sequencer.
• Deployed over 500 application packages using Altiris CMS/SMP 7.6 by creating software releases and bundling them into managed software products in the software catalog using Altiris’s software management framework.
• Used Wise scripts, Powershell, Dos batch scripts, VB scripts to create wrappers and automate installs.
• Installed, configured and used Altiris/Symantec’s Deployment Solution 7.5 SP1 to capture and deploy images.
• Installed, configured and used Altiris CMS 7.6 patch management solution to distribute patches.
• Migrated computer systems from one OS to another using PC transplant.
• Installed and configured hierarchy and replication by implementing 1 parent Notification Server (NS)/SMP and 4 child NS/SMP’s.
• Used the Symantec management console to create jobs and tasks, filters and targets and Organizational views and groups.
• Leveraged the SMC console to implement managed software delivery policies in the organization for standard applications like SEP, MS office and Adobe Products.
• Implemented and configured Security roles and scopes by assigning privileges and permissions to folder structures in Organizational views and groups.
• Installed and configured Site servers for package, task and NBS services.
• Configured, installed and distributed Symantec management agents and plug-ins to hundreds of site servers and to over 50,000 endpoints in the organization.
• Created and configured custom reports for multiple resources in the environment using sql query builder and leveraged IT analytics/Cubes for report analysis. Also leveraged the built-in standard reports available in the SMC console.
• Installed and configured the Cloud Enabled Management feature (CeM) by creating the SMP internet gateway in the DMZ.
• Used Inventory solution to gather inventory from managed computers.
• Remotely managed endpoints thru the SMC console by leveraging integrated plug-ins for 3rd party software like XVUE, Bomgar, Dameware, MS RDP etc.

Environment: Windows 7/10, Installshield 2016/Flexera AdminStudio 12, VMware Workstation 10, Altiris CMS/SMP 7.6, Powershell, Citrix Xenapp, App-V 5.0/5.1

Confidential Buffalo, NY

Sr Application Packager

Responsibilities:

• Created Windows Installer setup packages (.MSIs) on Windows 7 64 bit platform involving around 750 applications and modified the MSIs using Installshield 2012 Spring/Flexera AdminStudio 11.5 SP1.
• Created application packages using VMware Workstation 9 to be packaged and distributed to hundreds of VDI’s on VMware Vsphere ESX servers.
• Used SCCM 2012 as a deployment tool to deploy packages to over 5,000 users nationally using distribution points across multiple primary and secondary sites spread across the US.
• Used SCCM 2012 to create packages, programs, collections and advertisements using the new Application Catalog and Software Center model for deployments in SCCM 2012.

Environment: Windows 7, Installshield 2012 Spring/Flexera AdminStudio 11.5 SP1, VMware workstation 9, VMware Vsphere ESX server VDI’s, SCCM 2012.

Confidential, Pittsburgh, PA/Columbus, OH

Sr Application Packager

Responsibilities:

• Created Windows Installer setup packages (.MSIs) on Windows 7 64 bit platform involving around 1250 applications and modified the MSIs using Installshield/Flexera AdminStudio 11.0.
• Used SCCM 2012 as a deployment tool to deploy packages to over 20,000 users nationally using distribution points across multiple primary and secondary sites spread across the US.
• Used SCCM 2012 to create SMS packages, programs, collections and advertisements.

Environment: Windows 7, Windows XP, VB Script, Installshield/Flexera AdminStudio 11.0, VMware, Orca.

Confidential, Cleveland, OH

Sr Application Packager

Responsibilities:

• Created Windows Installer setup packages (.MSIs) on Windows 7 64 bit platform involving around 250 applications and modified the MSIs using Installshield/Flexera AdminStudio 10.0.
• Assisting in the migration and rollout from XP to Windows 7.
• Assited in the migration and rollout from Office 2003 to Office 2010.
• Deployed msi applications globally on Windows 7 platform using Altiris Notification Server.
• Created App-V(Softgrid) enabled virtualized application bubbles/packages using Microsoft's App-V Sequencer 4.5/4.6 and created VFS installs by sequencing the application using the 3 phases of the sequencer namely the Package Configuration phase, the Installation(Monitoring) phase and the Launch Application Phase.
• Published the App-V(Softgrid) package which contains the virtual application source files such as the .ICO, .OSD, .SFT and .SPRJ files to the content share on the MS App-V Server to enable streaming, testing and local caching of virtualized application bubbles/packages on desktops and laptops which have the App-V client installed locally.

Environment: Windows 7, Windows XP, Altiris Deployment and Notification Server, VB Script, Installshield/Flexera AdminStudio 10.0, VMware, Orca, App-V 4.6, Hyper-V.

Confidential, Pittsburgh, PA

Sr Application Packager

Responsibilities:

• Created Windows Installer setup packages (.MSIs) on Windows XP/Win 7 platform involving around 300 applications and modified the MSIs using Wise Package Studio 8.0.
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual using Microsoft’s best practices guidelines.
• Worked on various applications to build Upgrades and Patches (MSP) according to the package requirement.
• Developed various custom actions that need to perform specific tasks for, during and after installations.
• Performed package validation and troubleshooted the application to resolve Internal Consistency
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Used Winbatch to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.
• Used SMS 2003/SCCM 2007 as a deployment tool to deploy packages to over 10,000 users nationally using distribution points across multiple primary and secondary sites spread across the US.
• Used SMS 2003/SCCM 2007 to create SMS packages, programs, collections and advertisements.
• Created Windows Installer setup packages (.MSIs) on Windows XP/Win 7 platform involving around 300 applications and modified the MSIs using Wise Package Studio 7.0(SP2).
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual using Microsoft’s best practices guidelines.
• Worked on various applications to build Upgrades and Patches (MSP) according to the package requirement. Also worked on Silent Installs using switches for certain application to automate them for software distribution and created batch files.
• Developed various custom actions that need to perform specific tasks for, during and after installations.
• Worked with debugging tools like FileMon, RegMon, InCtrl5, Orca, Dependency Walker.
• Performed package validation and troubleshooted the application to resolve Internal Consistency
• Imported the application packages into the software database and performed conflict resolution
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Used VB Scripts and Wise Script Editor (.wse and .exe files) to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.
• Used SMS 2003/SCCM 2007 as a deployment tool to deploy packages to over 5,000 Global IT users using distribution points across multiple primary and secondary sites spread across the globe.
• Used SMS 2003/SCCM 2007 to create SMS packages, programs, collections and advertisements.
• Created App-V(Softgrid) enabled virtualized application bubbles/packages using Microsoft's Softgrid Sequencer 4.1/4.5 and created VFS installs by sequencing the application using the 3 phases of the sequencer namely the Package Configuration phase, the Installation(Monitoring) phase and the Launch Application Phase.

Environment: Windows 7, Windows XP, Windows 2000, SMS 2003/SCCM 2007, VB Script, Wise Package Studio 7.0(SP2), VMware, Orca, FileMon, RegMon, InCtrl5, Dependency Walker, App-V(Softgrid).

Confidential, Richmond, VA

Software Packager

Responsibilities:

• Created Windows Installer setup packages (.MSIs) for a large scale migration project from XP to Vista involving around 400 applications and modified the MSIs as per the standards and requirements of Air Products & Chemicals, using Installshield Adminstudio 8.0 with Developer 11.5.
• Created MSI’s in Windows Vista and Windows 2003 Server (Citrix) environments
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual.
• Developed various custom actions that need to perform specific tasks for, during and after installations.
• Worked with debugging tools like FileMon, RegMon, InCtrl5, Orca, Dependency Walker.
• Performed package validation and troubleshooted the application to resolve Internal Consistency
• Imported the application packages into the software database and performed conflict resolution
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Used VB Scripts and Wise Script Editor (.wse and .exe files) to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.
• Used SMS 2003 as a deployment tool to deploy packages to 20,000 Global IT users using distribution points across multiple primary and secondary sites spread across the globe.
• Used SMS 2003 to create SMS packages, programs, collections and advertisements.
• Created Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards and requirements of Confidential, using Wise Packaging Studio 7.0.
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual.
• Writing and applying various custom actions that need to perform specific tasks for, during and after installations.
• Worked with the .dll and .ocx files registration and version compatibility for packaging the applications.
• Worked with debugging tools like FileMon, RegMon, InCtrl5, Orca, Dependency Walker.
• Performed package validation and troubleshooted the application to resolve Internal Consistency
• Imported the application packages into the software database and performed conflict resolution
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Used VB Scripts for preinstall and post install software packaging and to automate and schedule
• Worked on Batch files to migrate them to VB Scripts, worked on registry to debug the invalid
• Used Filemon and Regmon for monitoring the files and registry keys accessed by the application.
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.
• Created Softgrid (Softricity) enabled virtualized application bubbles/packages using Microsoft's Softgrid Sequencer 4.1 and created VFS installs by sequencing the application using the 3 phases of the sequencer namely the Package Configuration phase, the Installation(Monitoring) phase and the Launch Application Phase.

Environment: Wise Package Studio 5.0/5.52, Altiris, Windows2000/XP, VB Scripts, Batch Files, SMS 2003, ORCA, Filemon, Regmon, Symantec Ghost, .MSI’s, InCtrl5, Dependency Walker

Confidential, St Petersburg, Florida

Application Packager

Responsibilities:

• Repackaged setups for Windows Installer (MSI files) using Wise Package Studio 6.1.
• Worked on Microsoft VPC Workstation to test the packages and related tasks for package building.
• Tested and debugged MSI packages to make sure that they function properly for all users on the managed Windows XP Platform
• Used Application workflow to update the status of applications and report issues to researchers (Subject Matter Experts) and to functional testers.
• Worked with debugging tools like FileMon, RegMon, InCtrl5, Orca, Dependency Walker
• Interacted with Users and Application for gathering information required for Application Packaging.
• Used VB Scripts for preinstall and post install software packaging and to automate and schedule the tasks.
• Customized applications using VB Scripts to create Custom Actions.
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.
• Helped the QA team in testing MSI’s using Test Expert.
• Performed Conflict Resolution on MSI packages using Conflict Manager.
• Performed validation on packages to remove ICE Errors.
• Worked on Batch files migrate them to VB Scripts, worked on registry to debug the invalid entries, converted WinInstall packages to MSI format
• Used Filemon and Regmon for monitoring the files and registry Keys accessed by the application.
• Provided Desktop support for end users during peak loads or during second shifts.
• Provided PC support for 50 users. Assisted users with troubleshooting MS Office application suite and various software.
• Researched applications and created application packaging install instructions.
• Worked on Wise Package Studio 5.52 to repackage, build application packages.
• Created install sheets and installations as per company requirements using software certification worksheet.
• Created Transforms (MST’s) for vendor MSI’s using merge Modules (MSM) wherever necessary according to package and company requirements.
• Worked with debugging tools like FileMon, RegMon, InCtrl5, Orca, Dependency Walker
• Used VB Scripts to create wrappers for the .MSI packages for automated installs and uninstalls.
• Worked with Symantec Ghost to image/reimage the workstations.
• Worked on Various applications to build MSI packages and Patches (MSP) according to the package requirement. Also worked on Silent Installs using switches for certain application to automate them for software distribution and created batch files.
• Used the Conflict Manager tool to resolve potential conflicts between applications.
• Worked on .REG files like creating/merging, debugging the invalid entries and worked with existing Registry using VB Scripts etc.
• Used VB Scripts to customize applications as per company requirements.
• Experienced in SMS 2003 for software package creation and deployment of Vendor and In-house applications by using the SMS Administrator Console to create SMS packages and programs.
• Used SMS 2003 to set up the distribution points, collections and advertisements.
• Interacted with Users/Application owners for Application Packaging/Distribution support for the implemented packages.
• Interacted with IT Liaisons to build packages as per their requirements.
• Performed bench tests to test the .MSI packages and also performed user testing using SMS 2003.
• Worked on Install Shield AdminStudio 5.5 with Developer 9.0 to repackage, build the application packages.
• Worked on Gathering Business Requirements and Documenting it and creating installations as per the requirement
• Worked on Transforms to create MST’s for Vendor Applications and editing to incorporate company standards
• Experienced in SMS installer and familiar with IPF Conversion into MSI’s
• Worked with Novell Zen works for Deployment.
• Familiar with debugging tools like Filemon, Regmon and In Control.
• Worked on Various applications to build MSI packages and used Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Used Switches for Silent Installs and created Batch files.
• Used the Conflict Resolution tool to resolve potential conflicts between applications.
• Worked on Complex packages for automation installations. (e.g. MS. Visual Studio. Oracle Clients,. NET,DIMS,MS Traces, Adobe)
• Used VB, WMI scripts to customize applications as per the Business Requirement.
• Experienced in SMS 2003 for software package creation and deployment of Vendor and In-house applications.
• Experience in SMS infrastructure creation for site rebuilds and client installations for servers.
• Used SMS for Security Patch Recommendations and Server Patch Distribution.