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Senior Agile Coach / Scrum Master Resume

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SUMMARY

  • Highly motivated and goal - oriented accomplished Senior Leader with over twenty years of professional multinational leadership management experience that have successfully devised andimplemented Agile transformation strategies for a Fortune 500 company while minimizingoperational expenses, accelerating revenue growth, and building top-performing teams.
  • Scrum Master, Agile Coach, Mentor, Facilitator, Trainer expert in Agile Methodologies like ScrumFramework, KANBAN, XP in driving the adoption, enforcement of Agile Principles, removing impediments and fostering self-management team.
  • Accomplished servant-leader capable of delivering large-scale initiatives on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams that involved in agile organizational process using collocated and offshore distributed models.
  • Excellent presentation and facilitation skills. I have facilitated Agile team collaboration sessions such as Daily scrum, Product backlog refinement, Sprint planning, Release planning, Retrospectives and cross team dependencies for extensive period.
  • Achieved global recognized certification as ICAgile Certified Professional in Agile Coaching (ACP-ACC), Agile Certified Practitioner - PMI-ACP, Certified Scrum Master - CSM, Certified Scrum Professional Scrum Master - CSP-SM, Certified Scrum Product Owner - CSPO, Certified Scrum Professional Product Owner - CSP-PO, Project Management Professional - PMP.

PROFESSIONAL EXPERIENCE

Confidentia

Senior Agile Coach / Scrum Master

Responsibilities:

  • Served as a Scrum Master / Agile Coach that was responsible for Agile mindset installment and building culture of continuous Learning with the programs / portfolios management to assess maturity in agile principles, practices and maintained a continuous improvement backlog and show consistent improvement in the adoption of practices/principles, while highlighting/escalating roadblocks and showstoppers.
  • Responsible for coaching Agile Team, driving adoption of delivery methodologies and tools via the Center of Excellence
  • Teach / Mentor / Coach Agile teams and leaders on Agile practices, roles, artifacts and ceremonies with outstanding influencing skills to effectively drive process implementation, standardization and simplification
  • Worked with the customer stakeholders to help identify gaps in knowledge, understanding of how Agile works, lead the teams through training and enablement sessions where the basic concepts, organizational approaches, tools, and underlying technologies can be understood
  • Worked with the teams to create visions, roadmaps and release plans, and establish good refinement habits to create a good Product Backlog, identify and managed interactive dependencies within a complex systems environment
  • Worked with the teams to identify and implement process and infrastructure improvements to improve both immediate and long-term productivity using Agile practices and tools that will bring the customer value
  • Worked with the teams to identify and mitigate impediments and risks to their end goal including proactively resolving conflict between people, teams, and organizations
  • Communicated issues effectively to the Scrum Masters, Senior Leadership and Program Managers/Project Managers to ensure the timely execution of the customer's objectives and facilitated an environment of team spirit and excitement around adaptive changes

Confidential

Sr. Enterprise Agility Coach / Scrum Master

Responsibilities:

  • Responsible for Agile transformation across portfolios and solution cross functional groups across the US and India for supervision and development of coaches in the coaching practice.
  • Teach / Mentor / Coach teams and leaders on Agile practices, roles, artifacts and ceremonies with outstanding influencing skills to effectively drive process implementation, standardization and simplification
  • Partner with the enterprise to understand the needs of the Enterprise while also considering the unique needs of Commercial Technology
  • Displayed passion for coaching and developing a team of associates through their leadership style
  • Assisted Scrum and Kanban teams to improve delivery performance through coaching and mentoring on team roles, tools, processes and ceremonies
  • Worked with executives to create partnerships with Agile Coaches in the development of transformation and coaching strategies.
  • Consulted in approaches for scaling agile across large organizations.Development of enterprise wide training, coaching, and mentoring programs.
  • Using Agility Health tool to help bring visibility to areas for potential growth at team, program, and portfolio levels.
  • Coached agile teams (scrum and Kanban) and leaders to ensured that the role of the Enterprise Agile Coach is understood across the organization, staffed with qualified individuals and improvement of delivery performance through coaching and mentoring on team roles, tools, processes and ceremonies
  • Designed and delivered training to educate Scrum Masters, Product Owners, Development Teams, and Organizational Management including mentoring of Scrum Masters to become team coaches.
  • Assisted in the development of high performing teams by increasing their ability to work collaboratively, communicate effectively, and shift towards a mindset of agility.

Confidential

Sr. Program Management / Agile Coach

Responsibilities:

  • Led Agile Scrum team using Agile methodology adoption working with clients on implementation of Agile transformation, through coaching, mentoring and training in supporting the portfolio of Global projects by providing project management leadership to global, cross-functional development strategy teams including overall ownership of assigned customer relationship(s)and accountable for the delivery of service commitments to customers for their account(s)
  • Responsible for the successful proactive productivity improvement, best practice implementation and innovation; and high-quality execution of all work done in the account. This includes work done onsite, near-shore and offshore, day-to-day management of delivery, issue resolution, effective risk management, working closely with the global practices to ensure high quality delivery, client expectation management on all delivery related aspects working closely with Client Manager and Group Delivery Executive for achieving overall client satisfaction.
  • Provided leadership for the entire delivery team across onsite, offshore and nearshore working closely with local teams and offshore/nearshore delivery managers, creation and active coaching of strong team structure working closely with the Group Delivery Executive and ensured succession planning and career progression for all individuals in the account.
  • Supported timely rotation of resources to and from the accounts working closely with GRM, work closely with Client Manager and Group Delivery Executive in the following activities: Developed Annual Operation Plan (AOP) and Monthly forecast for the enterprise.
  • Responsible for-profit goals and effectively manages LOB account P&L, forecasts, and manages delivery components of the Account P&L including monthly activities - resource forecast, invoicing & revenue recognition, performed optimal deployment and utilization of resources.
  • Builds and sustains effective communications with all stakeholders and cross-functional teams to maximize the customer experience
  • Managed budget, resource management, established milestones and monitoring adherence to a master plan and schedule including identification of project risks and prepare mitigations and contingency plans

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