Summary of Qualifications:

Expert in Software Development Life Cycle team building, creating best practices, and identifying process improvements in Banking and Healthcare.

Project planning, financial analysis, design requirements, implementation, and maintenance of technology systems and software to provide mutual strategies reducing implementation time, improving quality, and maximizing production under budget.

Work Experience:

Confidential

Quality Assurance -

• Implement JDA Software as a Service to clients with multiple Physician, Clinics, and hospital locations.
• Owned and lead end to end multiple simultaneous customers' builds in Test, end to end User Acceptance, and Production Environments verifying infrastructure, SQL, XML, IDE, and API of software.
• Analyzed test data, provided collaborative research, and lead teams of on and off-shore developers, Project Managers, database administrators, IT, and Call Center to maximize products value to clients.
• Conducted all aspects of the end-to-end IT audit/quality control process to include engagement planning, coordination, risk and control identification, design of audit program procedures, testing, and evaluation and analysis of results to gain SSAE 16 certification and ISO acceptance.
• Ensure projects success by managing deliverables, schedules, expectations, and weekly meetings.
• Leveraged Customer Relationship Management software Salesforce, Sugar CRM, and Project Manager to track and reduce defect time to resolution with reporting.
• Translated and gained approval of produced Best Practices, Standard Operating Procedures, Training, test scripts with scenarios, and Service Level Agreements documents with Visio diagrams.
• Verified client requested features and functionality meet Service Level Agreements and business objectives with defect free code prior to releasing new software products and versions.
• Worked with the professional services teams to channel commonalities across customers into Parathon products and services with Third Party, Medicare, Medicaid, and Payer claims.
• Tested .Net, FoxPro, and Linux applications with Selenium, Automate, Team Foundation and other open source software following written test plans that flow through a set of important test cases.
• Network, Hardware, Wireless, and Disaster Recovery planning, design, implementation, and monitoring.
• Maximized resources utilization to exceed Key Performance Indicators for financial reporting.
• Worked with database, file, and claim resolution with Hospital Information Systems Epic, Siemens, McKesson, Soriano, and other.
• Customer relationships management with up to Tier III Call Center support creating trusted solutions.

Confidential

Project Manager Electronic Medical Records

• Supervised team of two billing specialist.
• Network, Hardware, Wireless, and Disaster Recovery planning, design, implementation, and monitoring.
• Owned and lead end to end multiple simultaneous customers' builds in Test, end to end User Acceptance, and Production Environments verifying infrastructure, SQL, XML, IDE, and API of software.
• Translated conceptual user requirements for personalized EMR software for Physician and Office Staff.
• Negotiated contracts, billing, and credit lines for Doctors.
• Trained doctor's personnel on software to increase productivity.

Confidential

Senior Underwriter Wholesale Mortgage

• Underwrote accurately up to 8 real estate loans per day with no quality assurance issues.
• Appointed to Senior Underwriting Counsel for coaching and mentoring junior associates.
• Planning, analysis, design, implementation, and maintenance of Net Oxygen software rolling out to North American Operations.
• Conducts and leads all aspects of the end-to-end quality control process to include engagement planning, coordination, risk and control identification, testing, and evaluation and analysis of results.
• Examined, investigated, identified, and resolved potential fraud issues in mortgage loans.
• Top 20 Underwriter in company in 2006 approving over 25 million in closed loans.

Confidential

State Manager Policy Compliance Consumer Finance

• Drafted policy and procedures for North American Operation branch office network.
• Resolved State and Attorney General audit thru settlements pertaining to financial products.
• Conducts and lead all aspects of the end-to-end IT audit/quality control process to include engagement planning, coordination, risk and control identification, design of audit program procedures, testing, and evaluation and analysis of results.
• Design and distributed real estate loan contracts and documentation in English and Spanish.
• System Development Life Cycle for North American Operations.
• Examined, investigated, identified, and resolved potential fraud issues in mortgage loans.
• Underwriter Manager Mortgage 6/96 03/00
• Supervised team of North American Operation mortgage underwriters in Call Center.
• Recognized for Winning Edge.
• Increased team production by 17 .
• Account Representative Mortgage and Personal Loan Sales 08/95 06/96
• Top mortgage salesman for Transamerica.
• Prequalification of mortgage and personal loans.

Confidential

• Branch Manager Auto Finance
• Responsible for daily branch operations.
• Underwriting automobile loans.
• Supervision of two offices with up to eight employees.
• Managed General Ledger and Budget for multiple offices.

Administered:

Standard and Enterprise Windows, MS Cluster, Active Directory, Hyper V and VMware ESX, NetBackup Enterprise Backup, MS SharePoint, Symantec Enterprise Anti-Virus, SQL, SSCM, IIS Web services, WINS, DNS, DHCP, Exchange Email, Iron Port, Salesforce, Selenium, Eclipse, Autmate6, HP and Dell Blade Servers, Solar Winds, Cisco, FTP, EFT, office security software