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Project Manager/business Analyst Resume

2.00 Rating

Basking Ridge, NJ

SUMMARY

  • Over 10 years of experience as a Business Analyst/Project Manager.
  • Skilled in determining business requirements and specifications for complex application development projects and producing Business Process Models, UML Diagrams, and Requirement artifacts.
  • A Creative and aggressive self - starter wif integrative thinking skills, capable of forming and maintaining positive and productive working relationships wif Business, Multi-functional teams, Programmers and Technical staff at all levels.

CORE KNOWLEDGE & SKILLS

  • Business Process Analysis
  • Client Server Applications
  • Materials Management
  • Process Re-engineering
  • ERP Software Implementation
  • RDBMS
  • Coordinating Off-Shore Team
  • Designing Web Portal
  • SWOT Analysis
  • Defining Project Scope
  • Prototyping
  • Gap Analysis
  • Understanding Users’ Expectations
  • Sales & Distribution
  • Data Mapping
  • Facilitating JAD Sessions
  • Asset Management
  • Documentation Skills
  • Creating Use Cases
  • Strategic Planning
  • Communication Skills
  • Creating Work Flow Diagrams
  • Retail Sales
  • Interpersonal Skills

TECHNICAL SKILLS

Project Methodologies: RUP, Waterfall, Agile.

Business Modeling Tools: MS Visio, Rational Rose

Requirement Management Tools: Rational Requisite Pro, Caliber RM, DOORS

Defect Tracking Tools: Quality Center

Operating Systems: Windows NT/XP/2000

Databases: Oracle (8i/9i/10g), SQL Server, MS Access

Data Modeling and Other: MS PROJECT, TOAD

Environment: .NET, C, Java, Java Script, SQL, HTML, SAP, SAS

Desktop Software: Microsoft Word, Excel, PowerPoint

Industries: Insurance, Sales & Distribution, Materials Management, Retail, Wholesale, Marketing, Publication, Media, Telecom.

PROFESSIONAL EXPERIENCE

Confidential, Basking Ridge, NJ

Project Manager/Business Analyst

Responsibilities:

  • Understanding ServiceNow fundamentals
  • Managed Multiple Projects from Project Scope to Implementation.
  • Re-Designing existing business processes to fulfill business requirements.
  • Created Use Cases, Business Requirements, Process Flow Diagrams, Work Flow Diagrams for teh portal
  • Played a role of a Scrum Master.
  • Played an active role as a facilitator on teh ARB (Architectural Review Board)
  • Gathered Business Requirements from teh applicable Subject Matter Experts.
  • Involved in testing of defects at all levels of releases.
  • Conducted UAT testing and reported defects using JIRA.
  • Actively involved in UI designing efforts.

Environment:MS Visio, QlikView, MS Excel, JavaScript, MS Project, ServiceNow.

Confidential, Union, NJ

Business Analyst

Responsibilities:

  • Working in conjunction wif Business Leads and Business Analysts to elicit current processes to preliminary level of effort.
  • Planning and conducting Requirements Elicitation sessions wif teh BBBY Business teams to formalize, document, and approve future state business requirements.
  • Conducting meetings wif teh applicable Subject Matter Exerts.
  • Used MS Visio to create Flow diagrams and Use Case Diagrams.
  • Involved in testing of defects at all levels of releases.
  • Worked wif teh business in identifying defects and bugs at teh UAT level simultaneously.

Environment:MS Visio, XML, MS Excel, JavaScript, MS Project, Stibo.

Confidential, South Brunswick, NJ

Business Analyst

Responsibilities:

  • Conducting initial meetings wif teh applicable Subject Matter Exerts to define teh scope.
  • Working in conjunction wif Business Process Engineers, Business Analysts, and Architects to elicit current processes to preliminary level of effort.
  • Planning and conducting Requirements Elicitation sessions wif teh Confidential Business teams to formalize, document, and approve future state business requirements.
  • Using Qlikview to do data analysis of teh sample input feeds for potential data problems and reporting teh same.
  • Used MS Visio to create Flow diagrams and Use Case Diagrams.
  • Conduct data mapping sessions wif client.
  • Made regular contributions to teh SharePoint noledgebase documentation site utilized by business users and technical team members.

Environment: UML, MS Visio, MS SQL Server, MS Excel, .NET, MS Project.

Confidential, Hartford, CT

Business Analyst

Responsibilities:

  • Prepared use case models based on Business Requirement documentation gathered through interaction wif users.
  • Worked throughout teh SDLC, which included requirements, specifications, design, analysis and testing utilizing waterfall methodology.
  • Performed Gap Analysis to check teh compatibility of teh existing system infrastructure wif teh new business requirements.
  • Involved in creating and enhancing requirements, analysis and design using Rational Tools.
  • Creating user requirements document for companywide reports by interacting wif end users and developers.
  • Interact wif teh developers and defined teh needs to update teh design of teh Graphical User Interface (GUI).
  • Participated in various meetings and discussed Enhancement and Modification Request issues.
  • Responsibilities also included analyzing and testing teh user interface and constantly redesigning teh system to increase its user friendliness for teh clients.
  • A major responsibility included interacting wif teh users and business relationship managers and implementing changes on teh database in order to ensure UAT approval.
  • Played a key role in Training End Users.

Environment: Visual Basic, Oracle 11i, MS-Project, MS-Visio Windows 2000 Server, Windows 2000, Rational Tools.

Confidential Stamford, CT

Business Analyst.

Responsibilities:

  • Documented teh artifacts in required formats namely BRD, FRD and Business Scenario Document.
  • Responsible for gathering requirements through interviews and status meetings wif Business Users and SMEs from teh Operations, Underwriting Property & Casualty, BPO and teh MGA fronts.
  • Capturing requirements in informal and formal sessions while maintaining scope and change control to provide teh best quality in all of teh assigned jobs and get mutual satisfaction of teh business partners/sponsors.
  • Analyzing and translating user-level requirements into a logical design, using UML diagrams, Use Cases and Activity diagrams.
  • Participated in working sessions wif teh PM and SMEs which involved white boarding teh scenario flows for gaining better clarity on teh requirements.
  • Held elicitation workshops and attended demo sessions along wif Business Analysts to do teh Feasibility study and understand teh existing capabilities of teh Policy Administration system before customization.
  • Performed Gap Analysis to check teh compatibility of teh existing system infrastructure wif teh new business requirements.
  • Involved in creating teh targeted questionnaire for SMEs and Business users for elaborating and getting clarity on requirements.

Environment: Waterfall, MS Word, MS Excel, MS PowerPoint and MS Visio.

Confidential, Natick, MA

Business Analyst

Responsibilities:

  • Drafted a remediation plan (approach/design) for teh Project Management approval.
  • Created Requirements documents to document business needs.
  • Created Use Cases and ensured they were consistent and covered all aspects of teh Requirements documents.
  • Attended Joint Application Development (JAD) Sessions to document teh business needs.
  • Engaged in data modeling and research alternatives for teh development of business requirements, database design, object relational mapping design and Implementation
  • Presented methods and outcomes to senior management, and trained other groups in new Supply Chain approach.
  • Wrote use cases and UML diagrams for implementation of six major applications common to teh distribution industry including Interfaces, Receiving, Put-away, Location Management, Picking, and Shipping.
  • Maintained open and clear communication wif teh business team on change requests timelines.
  • Managed all Materials Management functions for manufacturing and assumed control of Warehousing and Distribution for teh entire Module Center.
  • Created UI Documents as supporting documents for teh Business Requirements Documents.
  • Involved in Data Flow/Business Process Diagrams to illustrate teh flow, input and output of data.

Environment: Microsoft Outlook, XML, HTML, SQL, Quality Center, Microsoft Office, Microsoft Visio, Windows XP Professional.

Confidential, Katy, TX

Business Analyst

Responsibilities:

  • Performed Requirement Analysis by gathering functional and non-functional requirements.
  • Created workflow scenarios, designed new process flows and documented teh Business Process.
  • Interacted wif business partners to perform teh Initial Project Analysis define new and document retail sales reporting requirements and Change Requests (CRs).
  • Created Process Flow diagrams, Use Case Diagrams using Microsoft Visio and Rational Rose.
  • Developed Process modeling, entity diagrams and business process flow diagram.
  • Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements.
  • Designed teh System Flow, Data Flow diagrams, using these as teh base to obtain requirements and wrote Use Cases.
  • Created current and future state processes, along wif prototype BPM solution.

Environment: MS-Word, MS-Excel, MS Project, MS Visio

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