EXPERIENCE SUMMARY

• Certified Software Quality Analyst CSQA with around 17 years of professional experience in Software Product Management Delivery, Quality Assurance, and Software Testing and consultancy.
• Pro-Active individual with a proven track record in evaluating the software testing efforts for programs and developing effective and comprehensive action plans by conducting in-depth analysis within a short time-frame, identifying the critical issues and isolating associated root causes.
• A software test consultant with extensive experience in Project Management, Quality Assurance, Risk Management and Mitigation, Stakeholder Management, and Program Testing Strategy and Optimization Adept in designing innovative metrics that accurately quantify the full negative impact of existing issues, and presenting findings in the proper context and granularity to enable executives with minimal knowledge of SDLC to make informed decisions and effect change.
• Dynamic individual possessing the ability to successfully employ metrics to diffuse politically and emotionally charged situations and promote a collaborative problem solving approach to resolve complex program issues and achieve the desired results.
• Core competencies include
• Software test consultancy and solutioning
• Test project management and strategic Planning
• Hiring and People management
• Onshore / Offshore project Coordination and Execution
• Quality Assurance Process Development
• Automation Architect

TECHNICAL SKILLS

Key projects

CONFIDENTIAL

Global Delivery Manager

Roles and Responsibilities

• Delivery Management / Sr. Test Analyst / Program Management / Project Management / Test Manager
• Hand-on experience of Managing Functional and NON Functional Testing projects/ Program
• Experience of managing multiple Projects in distributed environment onsite / offshore
• Transformation Program from Staff augmentation to Manage
• Stakeholder Management
• Risk Management
• People Management

CONFIDENTIAL

Associate Director - QA

CONFIDENTIAL

Senior Quality Assurance Manager

• Web-based software solutions and services enhance efficiency and profitability for all major segments of the automotive retail industry, including dealers, lenders, OEMs, third-party retailers, agents, and aftermarket providers.
• I developed quality standards for company products and oversees the development and execution of software test plans and analysis of test results. Oversees the Product verification testing PVT process before every release and provides guidance in the preparation of technical appraisals of programming languages and systems, computational software, and related technology. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Define and track quality metrics across internal and external teams.
• Manage test teams, including contractors and external test organizations. Works with Director to define the QA strategy, Manages the delivery and support of QA services through adherence to the SLC and QA methodology. Identifies and acts on necessary corrections and improvement/efficiency opportunities. Collaborative approach to working with Business, Development and Operations teams.

CONFIDENTIAL

Technical Project Manager QA Manager

• In role of Technical Project manager and QA Manager, I managed excellent communication between on-site and offshore teams. I developed expertise in handling SaaS applications testing, successfully delivered 19 Releases within 5 years, with 90 defect free ratio. Developed and continuously improved automated test suite which covers 60 of regression testing. Significantly reduces manual testing hours.

CONFIDENTIAL

Test Lead / System Analyst

• CONFIDENTIAL provides solution in logistic solution for shipping companies in area of supply chain. ShipNow Rate engine calculates shipment charges based on shipment parameters and optimized rates from various rate providers. Each rating engine encapsulates carrier-specific rating functionality.
• As Test lead successfully delivered a project for leading Warehouse management software vendor. Managed onsite Projects for decision support system for logistic companies. Designed and developed test strategies for mid tire replacement project

Skills

• Strategic Leadership:
  • Extensive experience in managing multiple projects, product development operational and strategic planning, including business requirements, project planning, organizing and negotiating the allocation of resources.
  • Overseen the evaluation, analysis, acquisition and maintenance of all information processing systems and applications as required.
  • Defined and communicated project milestones, service level agreements, and resource allocation to executive team, department leads, support staff and end users.
  • Forged partnerships with key business leaders at the VP, and Director Level to define strategic direction, outline technology priorities, and facilitate joint ownership. A principal objective was to ensure stability, scalability and supportability for growth and future initiatives.

• Project and Delivery Management:
  • Successfully managed multiple, full-lifecycle application programs including custom build, At peak managed 45 team members
  • Proven track record of delivering the timely and high quality delivery of projects and services with clear and succinct project milestone communication to all stake holders.
  • More than 17 years of experience in analyzing business requirements evaluating new or existing technologies, present recommendations for introduction of new or enhanced applications, packages networks or hardware.
  • Designed smooth communication framework in offshore/ near shore delivery centers with onshore development center with captive model which ensured maximum ROI for business partners.
  • Strong experience in off shoring as well outsourcing within delivering quality we-based product.
  • More than 10 years of experience in building outstanding relationship and quickly gaining and maintaining the trust and respect of senior executives, staff, strategic partners, and clientele.
  • Extensive experience in managing business partner's application portfolio by understanding and communicating needs to internal IT project teams and external vendors.

• Leadership
  • Confident leader who serve as key liaison between technology and general business functions
  • Assemble and lead top performing, cross geography teams.
  • Developed internal standards to focus quality and timely delivery
  • Decision maker on development lifecycle adherence, Go/ No-Go criteria, factual communication strategies, risk management, and process improvement processes
  • Successfully rolled out metrics methodology to gather, report, and use data to manage projects, and ensured overall quality of deliverables
  • Chaired defect triage meetings to establish priorities and set release expectation
  • Implemented UAT environment, and conducted UAT execution for all projects

• Partial list of successfully delivered projects Key Skills
• MS-IT Claim Management System Microsoft Team Foundation Server
• MS Windows app for MS community Microsoft Test Manager
• Icertis Contract Management Release 2, 3,4 Microsoft Coded UI
• Icertis Public Transport Management Release 2 Microsoft Web Test Performance/ Load test
• Successfully delivered 11 releases as QA manager Certified Software Quality Analyst
• With 90 defect free ratio MS Project, Ruby, WATiR freeware , QTP 9.0
• Successfully introduced and implemented test Tomcat 5/7, JBOSS
• Automation suite for regression on various projects MySQL 5, Oracle8i/ 9i
• Established onshore/ offshore communication MS SQL Server, MS Access
• Framework for true outsource model follow the sun
• Trained and coached QA team members as well
• Professional services team for product support
• Used open source tools wherever and whenever
• Possible to improve productivity