PROFFESIONAL PROFILE

• Over 15 years of experience in Information Technology for with emphasis on Project management, Business Analysis, Software Development and Reporting solutions. Expertise in working with Business Analysis, Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents. Agile/Scrum/ SAFe practitioner.
• Proficient in managing multimillion dollar projects/portfolio with offshore and on shore resources
• Excellent financial, program management and problem - solving skills.
• Expertise in client relationship management and acquiring new business.
• Strong financial acumen in terms of representing project financials with Clarity usage and reporting capabilities.
• Ability to manage and coordinate global teams (both IT and business)
• Experienced in software development life cycle, including analysis, design, development, testing and implementation of software applications as well as software engineering methods Agile/Scrum/Waterfall/SAFe
• Excellent Team Player with ability to think analytically and troubleshoot issues.
• Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.

TECHNICAL SKILLS

CSM-Certified Scrum Master: Scrum Alliance, Leading SAFe 4.5, Certification in Business Objects XI /Advanced Crystal and Crystal Enterprise Web Development

Project Management: MS Project, Clarity, Excel, Share point, MS Visio

Reporting Tools: Business Objects XI, Crystal 8.5, Microsoft Reporting Services and PeopleSoft.

DBMS Tools: Programming Languages SQL, Oracle, Data Warehouse, Access, Visual Basic, Visual

Fox Pro: , Power Builder, Unix.

WORK EXPERIENCE

Confidential, Jersey City, NJ

Program Manager/Agile Project Manager

Responsibilities:

• Managing PMO and Delivery of Credit Risk & Fraud Portfolio/Program to onboard new and existing merchants.
• Create and maintain Program plan to manage and track project schedules, including % complete, estimate to complete, inter dependencies, risk and issues that may impact delivery or quality of projects in a program.
• Support and guide teh Agile-Scrum/Waterfall development process as appropriate. Leading multiple Scrum teams as a Scrum Master.
• Facilitate governance meetings and align with Business partners to prioritize teh projects on Monthly basis.
• Work with business partners for Business readiness at program level. Facilitating Go No GO meetings,
• Create status reports on a weekly basis that summarize teh RAG status of key delivery projects in a program.
• Ensures project documents are complete, current, and stored on Share point to be compliant with SDLC methodology.
• Track and Forecast annual program budget of approx. $15 million against teh actual costs to completion.
• Participate in annual portfolio planning for programs in interlocks and budget
• Resource Hiring, Mentoring, Time tracking and Contracts/SOW’s.

Confidential

Agile Project Manager/Sr Project Manager/Scrum Master

Responsibilities:

• Led teh Delivery Transformation journey from waterfall to Lean Agile Scrum/Safe 4.5 for Global Card Acquisition Platform.
• Led multiple Agile/scrum teams to deliver New Credit Card products, Features and ongoing enhancements.
• Effectively used Agile Management Tool RALLY to collaborate across geographies while defining and managing User Stories, planning for Releases and Iterations, Burndown charts, Velocity and reporting team progress.
• Facilitated code review sessions with team members and help drive solutions.
• Problem management, change management, Risks, Issues, Finances, Status Reports, Share Point, Audits.
• Responsible for Creating statements of work for new opportunities, allocation of resources, and monitor delivery progress.

Confidential, Philadelphia, PA

Business Systems Analyst

Responsibilities:

• Developed and maintained detailed project plans with dependencies and key milestones based on coordination with all project stakeholders.
• Scheduled and facilitated project team meetings to ensure all project requirements are effectively communicated to team members.
• Co-coordinated teh UAT with teh SME’s to make sure that all teh Business Requirements are addressed in teh application.
• Facilitated Training sessions for all Regional Agency Development staff on New Reporting Center.
• Led complete project lifecycle from requirements gathering, testing and training to implementation.
• Created and tracked project plans using MS Project/Excel.
• Prepared project reports for management and assisted teh portfolio manager in teh development of weekly and monthly status reports, policies and procedures.
• Worked with different departments to ensure requirements are clearly defined
• Managed business expectations by clearly defining in/out scope items
• Created parameter reports using Seagate Crystal Reports 7.5/8.0 to connect through ODBC to an Ingres Database on a UNIX platform
• Facilitated Requirement gathering Sessions with Business Partners for their customization needs. Created and Stored teh SDLC Phase deliverables and signoffs.
• Created and Executed Test Plan and Test cases.
• Defect Tracking and management.
• Facilitated training sessions for users on customized Accounting software packages.