SUMMARY

• Expert in Project, Program & IT Delivery Management including managing charters, programs, projects, Application Service provider Vendors, Internal business & IT technical teams and also briefing Stakeholders for delivery of milestones with various application releases.
• Over 11+ years of experience in Project Management, Business Analysis, design, data analysis, assisting development, Quality Assurance, Release management & Production support teams in Client/Server, Web Based Applications & various other platforms.
• Expert in obtaining a grasp of teh business process and acting as a bridge between teh Business, Management, IT technical teams including Requirement analysis, System Analysis, Data Analysis, Design, Development, testing, release management and production support teams.
• In - Depth noledge of various Software Development Life Cycles (SDLC) including Waterfall, Agile/Scrum, Spiral and RUP. Have thorough understanding of various SDLC phases such as Initiation, Elaboration, Construction & Transition dat narrates various milestones such as SOWs, RFPs, RFIs, Procurement, Requirements, Analysis, Design, Development, Testing, Production Support and Maintenance.
• Successfully implemented PMBOK principles and OPM3 models for teh projects & its related application development.
• Highly motivated team player with excellent communication, presentational, interpersonal, analytical, critical thinking and problem solving skills. Always willing to work in challenging and cross-functional platform environments.
• Achieved PMP training certificate from a PMI recognized institute. And, have a Certified Scrum Master (CSM) certifications.

TECHNICAL SKILLS

Languages: JAVA, J2EE, .NET, XML HTML, SQA Basic, SQL, Visual Basic, COBOL, VBScript, Javascript, HTML, C, C++.

Databases: PL/SQL Server, MS Access, Oracle 11i/10g, Big Data.

Operating systems: Linux/Unix, Windows 95/98/NT/2000/XP

Software tools: MS Office, Rational Clear Quest, Rational Robot, Requisite Pro, Business modeling tools such as rational rose, requisite pro, UML, MS Visio, MS FrontPage, Dreamweaver, Share point, Live link, Discovery, WebEx, Live meeting, Performance studio, ITUP process, ITIL process, PRISM processes, Erwin, Test manager, Win Runner, Load Runner, Defect tracking tool such as Quality center, Clear Quest. Quick Base, Clarity, MS Exchange 2013, TFS, Gradle, WCF, MapReduce, Yarn, Ambari, Pig, Apache Spark, Hive, Kafka, Storm, Spark Streaming, HBase, Phoenix, Kerberos, SPNEGO, Ranger, HDFS Encryption, Zoo keeper, Knox, Apache Ranger, Vagrant, .

Methodologies: SDLC - Water fall, Agile, Spiral, RUP, PMBOK, BABOK, OPM3, Cloud Computing, SOA, Prince 2.

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr Project Manager

Responsibilities:

• Managed tasks, milestones, issues, risks, dependencies, resources, timelines & constraints, with onshore & offshore in order to successfully deliver various projects & it’s related deliverables.
• Worked around teh clock to perform Code deployment, property updates, code sync-ups, DART testing & application migration production events.
• Successfully used ITSM tool & various other tools to create a request to deploy code, various updates, DART & final app migrations in various phases. Intense follow-ups were performed for Implementation plan updates, seeking approvals & getting resources assigned to various tasks being performed.
• Created Implementation plans, reviewed it & got sign offs including approvals from various teams & stakeholders.

Confidential, Warren, NJ

Sr. Project Manager

Responsibilities:

• Managed tasks, milestones, issues, risks, dependencies, resources, timelines & constraints, with onshore & offshore in order to successfully deliver various deliverables.
• Acted as a bridge between teh source systems, Data Services/Bridge team and Citi Insight technology teams to deliver FRD, MPD, DDS, Dev & code migration to SIT, UAT & Prod.
• Successfully delivered various deliverables such as Project plans, trackers, dashboards, resource capacity planning sheets etc. Used JIRA to track various tasks, requirements, issues, defects. Also used HPQC to track defects & issues.
• Successfully coordinating end to end, various issues & its related risk mitigation in order to deliver these reports to various users on time and within budget, by exceeding client’s expectations.
• Successfully running daily sync up calls, with onshore and offshore teams for all teh related work streams, theirby regularly communicating meeting minutes, actions items, issues & risks to teh team members.
• Successfully followed-up with various team members both internal and external for various issues, to resolve them on time.
• Expert in quickly adapting various tools, techniques and market’s best practices to understand any gaps and expeditiously providing solutions to bridge these gaps via. Effective communication through all means.

Confidential

Sr. Project / IT Delivery Manager Consultant

Responsibilities:

• Managed end to end from budgets, tasks, issues, risks, milestones, dependencies & constraints for various projects and enhancements. These projects & enhancements were impacting several of PHH’s clients such as Barclays, Confidential, Wells Fargo, Fannie Mae, Freddie Mac, HSBC, BNY, UBS, BOA, Pingora etc.
• Successfully delivered all teh projects and enhancements as per teh release calendar by managing various vendors & resources. Used MS Office, Share point, Clarity, MS Project and many other tools for completing day to day tasks.
• Implemented SDLC guidelines and market’s best practices to get various artifacts & milestones delivered including SOW, FRD, HLD, LLD, Dev, QA and Production Support deliver their tasks on time and within budget.

Confidential, Warren, NJ

Sr. Project Manager Consultant

Responsibilities:

• Successfully managing ETS Optima Retail project end to end in terms of managing tasks, timelines, resources, issues, risks, dependencies, constraints and any other adhoc matters.
• Interfacing between management for various reporting needs on a daily and weekly basis.
• Created project plans, presentations, heat maps, Data Profiling tracker reports etc. for day to day tracking of various tasks.
• Managed internal & external technical teams for various coordination efforts such as for data acquisition, data mapping, FRD signoffs, test coordination etc.
• Managed internal teams performing various tasks for project’s delivery related to Hadoop, Big Data, Cloudera, SAS, Abinitio, Oracle, NDM transfer setup & various other technologies.
• Extensively coordinated with onshore and offshore teams for various issue resolution in a timely manner in a different time zones around teh globe, for successful delivery of a sprint based agile development.
• Handled biggest NAM (North America countries) Cards, Loans & Mortgages volume of data in terms of ENR for bringing history and Risk BAU files into agreed formats dat is acceptable by Genesis. Also delivered EMEA, LATAM & APAC countries dat include CCB & CPB (Commercial & Private Bank) solutions.

Confidential, New York

Sr. Project Manager Consultant

Responsibilities:

• Managing Single Sign On (SSO) Integration project and Infrastructure projects end to end.
• Managing tasks, timelines, issues, risks, dependencies, constraints end to end.
• Providing weekly reports to senior management in terms of project’s progress and any other updates related to project/program.
• Created Work Breakdown Structure, milestone plans, options deck, project plans, timeline chart & various other deliverables.

Confidential, Pennington, NJ

Sr. Project / Program Manager Consultant

Responsibilities:

• Successfully managed & delivered more TEMPthan 40 projects worth 15 million dollars in over a year. This includes managing estimation, cost analysis, tracking timelines, tasks, issues, risks, dependencies, resources end to end. Submitted estimates for more TEMPthan 70 projects & change requests dat will be later scheduled for next year.
• Coordinated, Executed & Implemented project lifecycle from initiation, analysis & design, development, testing, release management, deployment and post production support including defect management. Tracked various milestones such as BRD, HLD, LLD, Coding, Unit testing, CIT in dev, CIT in PL, SIT in PL and UAT testing. Also, tracked SE, EPP and PE testing milestones as per teh need.
• Created various weekly reports for senior management and business stakeholders for up to date reporting on my projects.
• Managed various project external and internal dependencies with multiple teams in order to successfully deliver these projects to various requestors within and outside Confidential .
• Used various internal applications, tools and techniques such as CARDA project request site, Estimation tool, GPP project plan tool, Share point, WebEx, MS Outlook etc to manage and coordinate meetings with multiple teams.

Confidential, King of Prussia, PA

Sr. Project manager consultant

Responsibilities:

• Managed and successfully delivered finance projects such as Rules Based Revenue Reporting, Auto Reconciliation for Visa, MasterCard, AMEX and Discover (Bank of America Merchant Services - US & Canada, PayPal, PNC, Bill me Later), Gift Card Accounting, Toys R Us Institutional Sales, TSA Value link, Automated File Transfer to banks and Vertex Tax support projects. theirby, delivering teh project before teh festive peak season.
• Successfully managed budgets, timelines, issues, risks and dependencies for various finance projects.
• Coordinated with teh SMEs, users, business analysts, developers, testers and support teams for successful implementation of these projects from start to end.
• Worked on various credit card applications dat generates a weekly report of reconciliation of those transactions dat are unwarranted and dat needs a further clarification and client’s follow-up.
• Conducted daily and weekly meetings with various team members for statuses and issue resolutions. theirby providing weekly statuses to directors and executive leaderships including CTOs and CFOs of teh company.

Confidential, Jersey City, NJ

Sr. Project / Program Manager Consultant

Responsibilities:

• Managed teh workstream 1 projects end to end. This includes leading teh business discussions in finalizing teh business requirements, managing review/signoff sessions of requirements by teh business, UI team, development, testing, operations and support teams.
• Led various teams to update multiple deliverables including teh user interface documents, business requirement documents, prototypes, development, testing and issues logs.
• Managed projects dat deal with business credit card transactions end to end.
• Created, updated and tracked teh project plans for various workstream 1 projects regularly.
• Allocated teh tasks, resources, hours and tracked them closely into an internal time & budget application of Confidential .
• Conducted weekly meetings with various program workstream project managers to get an update on their project status. theirby, successfully managing and updating teh program dashboard.

Confidential, Middletown, NJ

Project Manager Consultant

Responsibilities:

• Successfully managed and estimated teh number of hours; Capital and expense cost for teh team resources.
• Kept weekly track on teh actual vs. expected dollar amounts spent and hours charged to teh project.
• Created SOW, project plans and other project deliverables including closely tracking, monitoring and updating it end to end on a daily basis.
• Presented, received requested information for teh mhealth application in getting it approved from teh PMT board, telephony board, Technical review board, Operation review board, Operation readiness review board and CTO governance board.
• Successfully managed and coordinated teh new requirements; theirby controlling teh scope, cost and timelines for teh application.
• Interacted with PMATT for budget approval, Geolink for obtaining project id, billing code and application name, AOTs for creating project related tasks, PMT for time tracking, reports and allocating team resources.
• Successfully managed and coordinated teh various change requests from teh client including teh updates to teh call flow, system requirements, application development, AQA testing, CAT (Customer Acceptance Testing) and in production.
• Held meetings with teh stakeholders and internal IT teams for issue resolution.
• Generated standard and custom call reports for teh stakeholders and teh clients.

Confidential, New York

Project Manager Consultant

Responsibilities:

• Conceptualized and initiated teh change requests for these 3D advisor desktop modules. Created teh BRDs and teh change requests documents.
• Created and updated teh project plans. Highly interacted with teh stakeholders, users, IT architects, developers and testing teams for successful implementation of teh change requests.
• Expert use of MS Word, Excel, Power point and Visio for business presentations to teh stakeholders and teh SMEs.
• Successfully managed vendors for teh applications support and change requests issues end to end.
• Managed teh tasks, milestones, risks, issues, dependencies with teh business analyst, IT solution architects, development, testing, release and support teams.

Confidential

Project Manager Consultant

Responsibilities:

• Initiated business conceptualization sessions leading to teh BRDs, HLDs, and LLDs by successfully conducting teh requirement gathering sessions with teh SMEs, users and stake holders.
• Created and updated teh project plans until successful implementation and rolling out of new releases to production till transitioning it to teh change and support management.
• Ensured and monitored dat teh right fields are pulled over from teh back end source systems as per teh business requirements and are presented to teh front end applications.
• Conducted teh cross platform and cross organizational meetings to deliver card fields such as name, TIN, party id, LOC, balance info, available credit, next payment due date, past due amount, last statement date, summary of transactions and fee structures.
• Maintained teh business relationship with teh external middle, front & back office clients for teh state of art IT governance system to bag top priority projects.
• Delivered and mined teh source data through various projects for mortgage fields such as TEMPprincipal balance, interest paid YTD, interest paid last year, taxes paid YTD, payoff, payment details, principle & Interest, total current payments, past due payments, billing information and routing numbers.
• Delivered with a state of art field mapping exercise techniques, teh banking update details to teh brokerage call centre front end desktop application such as address, emails, phone numbers, stop payments, holds, transaction history, fee reversal, block card, re-issue, PIN change, holds, keep teh change, overdraft protection, stop payment delete, CD renewals, withdrawals, interest paid options, account open/close options and much more.
• Controlled and managed teh Master control room for teh ML-BAC integrated June, August, September and November releases. These releases includes tasks such as monitoring releases, milestones, environments, defects, issues resolution from cross functional platforms of various charters to all levels of projects, through state of art control room.
• Successfully delivered CTO and program level charter reporting of various statuses, on tasks, milestones, defects, requirements, development and testing deliverables on a daily, weekly and monthly basis.
• Expert use of tools such as Quick Base, Quality Center, Clear Quest and various other sophisticated techniques.
• Attended teh business stakeholders, application owner’s, CTO, director’s meetings on behalf of senior vice president to represent teh services desktop charter.
• Involved with teh DTS, IT&I, TCOE, TMS, NFS Conversion, BBI, money movement for teh services desktop charter’s banking and brokerage product releases.
• Provided daily and weekly reports to directors, CTO’s, vice presidents and various program owners with teh common business service’s latest status, upcoming milestones and progress.
• Monitored various bank of America back end applications including Lean, Interact, BOSS, FAST, WCC, OOS, FFD/CIS, EIB to successfully get tested in CIT, SIT and UAT environments and in making sure they pass on requested information to common business services and theirby GWIM channels also able to pass these data to IVR, CPV, WMW, Online and other Confidential applications.
• Conducted impact, risk, dependencies and task analysis for various GWIM (Global Wealth & Investment Management) services and applications.
• Conceptualized and initiated teh Data War Room (DWR) to provide test accounts to various GWIM channels from teh bank of America (Consumer) applications.
• Led teh project teams in developing and testing aspects of teh project, including cycle wise execution of scripts, its statues in terms of pass, fail, data issues etc.
• Expert in depicting teh Current State to teh Future State analysis, Diagrams, User Interfaces by creating prototypic screenshots using MS Paint for business presentation using MS Power point.
• Led teh project teams in fixing of defects by understanding teh issues, bringing right teams on teh call, testing it and closing teh defects.
• Led teh testing team in obtaining teh right test data by triaging it with multiple cross functional teams across teh board, testing teh fixes in CIT, SIT, QA and production environments.
• Led teh master control room in managing largest integrated releases between Confidential and Bank of America in teh history of these organizations for teh June, August, September & November releases.
• Led teh master control room by managing integrated releases in terms of problem solver, Quick Base updates by managing tasks & milestones, defect tracking in Quality Center and Clear Quest.
• Worked with various people from top to bottom in having bank of America operate teh data war room on 24/7 basis till Jun 2010 release, by conducting triage calls with various Confidential and Bank of America applications to resolve all severity defects in successfully completion of testing, product drops and transitioning.