PROFESSIONAL SUMMARY

• 10+ years of hands on experience in program, product and software engineering management. Outstanding communication, interpersonal, negotiation, organizational, problem solving and executive presentation skills.
• Hands on experience in working with key stakeholders, executives, partners, vendors, and subsidiaries to successfully managing teh relationship, setting and delivering on teh expectations.
• Self - motivated and adept at building strong working relationships with coworkers and cross-functional teams like Engineering, QA, business development, HR, UX, finance, marketing, support, operations and legal.
• Certified Scrum Master (CSM) and Agile practitioner experienced in planning and implementing scrum while coaching and mentoring teams in teh adoption process. Managed day-to-day scrum/project activities.
• Experienced using PM tools: JIRA, Confluence, MPP, FastTrack, Omniplan, Confluence, G-Suite / Google Docs.
• Strong background in Software Engineering (SDLC), Systems & Application Design, Implementation, Maintenance and Support process & lifecycles (Concept - Launch - Maintenance & Support)
• Strong technical knowledge on Java/J2EE, Data Solutions, Web & Integration technologies and related development best practices. Well versed in Big Data Analytics & Data Visualizations. Cloud Platform & IOT Platform for Cloud-Cloud, LAN, Zigbee, Z-Wave Device Integrations

TECHNICAL SKILLS

• Program & Product Management
• Strategic Planning & Release Roadmap
• Agile Adoption & Transformation
• Hi - Tech, Digital, Analytics & Ad Tech, IOT, APIs, Cloud Platforms, Voice Integrations
• Web, Mobile, Content & Knowledge Mgmt
• Big Data, Analytics, BI & Visualization
• Java/J2EE, Web, Web Services, Python

PROFESSIONAL EXPERIENCE

Senior Technical Program Manager

Confidential, Mountain View, CA

Responsibilities:

• Define & drive initiatives for onboarding new hardware & software services into SmartThings platform and ecosystem.
• Leading teh Voice Integration team with Native Homeskills for Amazon Alexa, Google Assistant and Microsoft Cortana. Integration using Custom skills for Security capabilities. API Integration, Implementation, Testing & Certification cycle for all implementations.
• Extensive co-ordination, planning with cross-functional teams: Product Mgmt, Engineering, Certification/QA, Partners & vendors to align Project Implementations and Release Schedules.
• Created release plan, release calendar and managed teh bi-weekly, monthly releases.
• GDPR Compliance Project: Driving data discovery, Engineering assessment & Implementation and Legal Review

Senior Technical Program Manager

Confidential, Palo Alto, CA

Responsibilities:

• Managed deliverables and processes for continuous delivery of Data Analysis Frameworks, Tools, Automation, and Visualizations for Marketing, Game Engg. and Live Ops Teams.
• Executed strategic cross-functional projects: Ad Buy Optimizations, Retargeting, Churn Prediction, Creative Performance & optimization, Programmatic Buying & Partner API Integrations.
• Implementation and rollout of Agile scrum for Marketing Analytics & Game Analytics Teams. Drive definition, measurement, reporting, analysis and steady improvement of metrics.
• Designed and architected teh Anomaly Detection Framework including product conceptualization, System Design & Implementation using Design Patterns and Python
• New Game Launch (NPI): Final Fantasy XV (Beta and World-Wide): Lead Cross-Functional team consisting of Mktg Analytics, Game & Data Science groups. Data Performance Analysis and Instrumentation.
• Established periodic review process with CRO, Game and Marketing Stakeholders to communicate plans, progress, achievements and challenges for teh team.
• Technologies: Vertica, Tableau, Python, Partner APIs (Google, Facebook), Kafka, Druid, Hive, JSON, Azkaban

Senior Technical Project Manager

Confidential, Sunnyvale, CA

Responsibilities:

• Created release plan, release calendar and managed teh quarterly, monthly releases. Executed multiple projects for new Features, Responsive UI re-designs, Search, Service integrations, Migrations, Infrastructure and scaling
• Managed Cross-Functional projects across IS&T Engineering, Apple Care Business, Apple Web, Localization, UI/UX, SEO, Platform. Major Projects Executed:
• Tips.apple.com implementation & Launch + Content 2.0 (Solution Redesign - FrontEnd and BackEnd)
• Content Mgmt System Re-engineering & Migration from Inquira to Adobe CQ5 / AEM
• Search Enhancement Projects: Locales Expansion, Migration from GSA to Inquira Search
• Geo-Expansions (Site and Content Locales)
• Collaborate with business teams and stakeholders for business requirements, solution design and execution plans. Managed project schedules, risks and communication with stakeholders.
• Managing multiple projects, business priorities & expectations, balanced with pro active planning to ensure schedule and quality adherence. 100% Adherence - No projects delayed.
• Planning, Tracking and Communicating with cross-functional teams (Content, Localization, UX, Analytics, SEO, Accessibility CoE, InfoSec, PSP, CAS, APD and other IS&T Team) for requirements and dependencies.
• Team recognized as teh "SEO Superheros" from Accessibility CoE for teh Tips Project for exemplary work done to meet Accessibility and SEO requirements.

Technical Program Manager

Confidential

Responsibilities:

• Responsible for teh coordinated management and release planning of teh multiple applications for Development, Enhancements and Support projects.
• Work closely with NetApp Business Users, BSAs and architects for Application requirements and Solution Design and Project Planning and Schedules.
• Executed and maintained project management processes for: project schedule and quality management; communications management; risk / issue management; change management.
• Implement Quality Processes including reviews, pre-delivery sanity testing, metrics analysis and defect prevention in various tracks and ensuring compliance.
• Product Development and Professional Services for CISCO’s AON: Device based intelligent integration solution. Responsible for Design and Development of business workflows, customization of product and building custom adapters. Lead team of engineers for implementation for package tracking at FedEx.
• Design of Business Flows and Implementation of Business Workflows using Oracle WebLogic Integration Technology for Mitchell’s TotalLoss Product - Mitchell is a services provider for claims processing solutions. Teh product was integrated with multiple external web services and FTP based data providers.
• Product Design and Development of i2 Technologies flagship SRM (Supplier Relationship Management) products - eProcurement & Negotiate. Part of teh core Engineering Team (Java/J2ee) responsible for implementation of new features based upon product roadmaps and customer specific customizations.
• Systems and application development using Java/J2EE and WAP technologies. Responsible for Application Design and feature implementations Coding, integration and testing.