Demonstrated effective results in project management, scope, development and support of major network and application systems. Experienced senior program manager and business analyst with a blend of business and technical skills, management consulting, change management experience, risk assessment, process definition and documentation experience, excellent client interface and problem solving skills with the ability to lead groups of individuals on a project basis the ability to mediate project team conflicts the capability to render quick, decisive actions as required by sudden crises over the course of the project and excellent communication, presentation and organizational skills. Under general direction, exercises judgment and discretion and is responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Able to handle a great number of detail oriented tasks, while being able to see the broad picture of how the project delivers to the success of the business. As an independent consultant for over 35 years, I have developed a broad base of knowledge and experience in project management, scheduling, strategic planning, business and applications development, requirements definition, system architecture/design/integration, budgeting, feasibility studies, implementation and problem solving. Diverse business experience in over 95 industries has contributed to my knowledge base and helped me develop strong skills and understanding of the technical development process.

Confidential

Contracted to many and varied companies to perform nearly 45,000 hours of Project Management. I have worked in over 95 industries performing consulting services on over 150 applications in 24 states and over 40 countries. Prior experience includes MIS Director, team leader, systems analyst and programmer proficient in over 23 computer languages. Experience and expertise means I avoid blocks and go right for the opportunities identifying options quickly, utilizing interpersonal skills to bring people together to get the job done, and bringing time-proven strategies to do it quicker, cheaper and better. Listed below are some of the companies contracted to:

Confidential

Contracted to manage multiple major capital expenditure projects throughout Northern California. Taking projects from funding approval, through the design and engineering process, equipment purchases, permitting, clearances, environmental studies, land acquisition, construction, installation of high voltage equipment, turn up, testing, certification, cleanup. Each of the tasks listed below were preformed repeatedly at multiple projects.

• Managed multiple projects simultaneously, each budgeted at a minimum of 5M.
• Managed the installation and/or replacement of 230KVA and 115KVA 3-phase transformers.
• Managed the installation and/or replacement of 230KVA or 115KVA to 12KVA transmission/distribution circuit breakers.
• Insured each project adhered to NERC CIP standards.
• Managed installation of Ethernet to Sub Station
• Phase gate approval process.
• Managed the installation and/or replacement of 12KVA Switchgear.
• Managed the installation and/or replacement of high voltage, 230KVA 115KVA, transmission towers and installation of cable high-side and low-side .
• Managed Smart Grid technology.
• Managed the installation SCADA and other monitoring tools and connectivity.
• Managed construction of structures to house Switchgear, including installing pilings to bedrock foundation.
• Managed the installation of Wind Farm towers and generators.
• Managed replacement of contaminated soil and treatment of contaminated water.
• Made recommendations for process improvement.

Environment: Internet, Intranet, PMLC, SharePoint, MS-Word, MS-Excel, MS-Project Server, PowerPoint, CMMI, TCP/IP, VPN, AutoCad, Visio, Adobe Acrobat, wireless/telecom, SAP, SOX, SCADA, MEP, Smart Grid.

Confidential

Contracted to manage the construction of a 12,000 sq. ft. data center/lab environment and migrate existing labs and data center from Boca Raton, FL to Irving, TX. Challenge was to keep all systems running 24/7 during the migration. Management expectation of 3-4 month over-run was actually completed 2 weeks prior to projected completion date.

• Managed many remote technical teams from corporate office location.
• Managed MEP design and construction of new facilities that required 412 tons of HVAC, and 1.5 mega watts of power, with battery, UPS and diesel generator backup.
• Managed installation of new Starline Power Distribution and Monitoring System.
• Performed management presentations.
• Managed over-head data cabling.
• Ordered custom built generator, managed installation, commissioning and switch over.
• Migrated over 400 data cabinets with 2,000 servers, routers, switches and communications hardware while maintaining constant redundant 24/7 up time to all applications and systems.
• Established and managed war room to monitor progress of project.
• Scheduled twelve 18-wheeler shipments of equipment and related parts and supplies.
• Managed build-out of data center and installation of all migrated equipment.
• Ensured that all operating systems and applications software versions were up-to-date.
• Dealt with design changes due to weight limitations on data center floor.
• Dealt with design changes due to HVAC controls, UPS and battery backup room floor weight limitations.

Environment: Internet, Intranet, SharePoint, PMLC, MS-Word, MS-Excel, PowerPoint, TCP/IP, VPN, AutoCad, BI, Ethernet, Visio, Adobe Acrobat, Juniper, wireless/telecom, EWSD, LTE, InfoBlox, SCADA, A-Series, iSeries, IBM N-Series, HP Blade Servers, Optical, Cisco routers, F5 Load Balancers, SAAS, NetApp FAS storage, Oracle, SOX, Cisco UICME, Cisco data VoIP networks

Confidential

Contracted to manage the deployment/upgrade of the American Airlines Wireless Network to be Payment Card Industry PCI DSS 1.1 compliant at 84 airport locations.

• Replaced 178 existing Cisco Model 350 Aironet Wireless Access Points WAP .
• Converted 99 existing Cisco 1242 Lightweight Wireless Access Points LWAPP from autonomous mode to light weight mode.
• Implemented a Controller based solution at 84 airports.
• Performed management presentations.
• Managed many remote technical teams from home office location in a war room environment.
• Provided management of the project and implementation services end-to-end, providing all on-site installation and testing for each location and the data center installation.
• Troubleshot any issues with American or its designees when problems arose during the implementation of the Data Center Solution or when replacing and/or updating WAPs.
• Implemented a centralized management solution for utilizing Cisco WCS for managing WAPs.
• Provided ongoing support to American for Wireless Network issue escalations until transition or acceptance of solution by American management occurred.
• Provided 30 day transition and training support to American personnel which began before the final airport installation was completed.

Environment: Internet, Intranet, PMLC, MS-Word, MS-Excel, MS-Project, MS-Project Server, PowerPoint, SharePoint 2007, LAN/WAN, LTE, TCP/IP, VPN, AutoCAD, Visio, Adobe Acrobat, ISO/OSP, Cisco 350 1242, wireless/telecom.

Confidential

Contracted to Securus Technologies to manage the construction of two data centers and migrate business to these data centers. Securus Technologies, Inc. is a provider of inmate communications services to correctional facilities operated by city, county, state and federal authorities and other types of confinement facilities, such as juvenile detention centers, private jails and halfway houses in the United States and Canada. As of January 1, 2008, the Company provided service to approximately 3,100 correctional facilities in 49 states and Canada, and processed approximately 15 million calls per month. The Company's core business based on voice biometrics consists of installing, operating, servicing and maintaining call processing and communications systems in correctional facilities and providing related services.

• Managed the extraction and conversion of existing client data
• Managed software installations, applications and systems integration Apropos, Concerto, Evercall, Heat, Websphere, SharePoint, Lodestar .
• Performed management presentations.
• Managed installation process of VOIP phone, computer, wireless systems for our clients from beginning to end
• Managed design and construction of three Data Centers from start to finish
• Managed construction of new NOC, and moved old NOC to new NOC
• Managed design, configuration and installation of all HVAC, mechanical and electrical.
• Managed selection, ordering, installing, commissioning and switching to new generator.
• Provided management assistance with the construction of office space
• Managed the smooth and efficient migration from one data center to three data centers
• Obtained quotes from cabling, moving, and technical services vendors negotiated and awarded contracts and scheduled services from each.
• Managed Project scope and conformance with System Quality Control, Statement of Work, Documentation, Implementation and Customer interfacing.
• Worked with management and technicians to set project objectives, priorities and deliverables.
• Employed design theories of qualitative and quantitative evaluation.
• Identified project road blocks and work with management and team members to resolve them
• Performed budgeting cost/quality control and scheduling processes to ensure customer satisfaction.
• Managed server right-sizing, consolidation and virtualization for data and applications migration.
• Managed assignment of new IPs to servers.
• Managed the customer delivery and follow correct policies and procedures in the building of the equipment management of all outsourcing activities
• Followed ITIL processes and procedures.
• Made recommendations for process improvement.
• Ensured that all operating systems and applications software versions were up-to-date.
• Ensured all clients programming, connectivity and configurations meet company standards.
• Managed the project internally and schedule resources for timely project deadlines
• Required the ability to understand and conform to project schedules and drive tasks to completion
• Required a broad understanding of enterprise IT installations and their requirements.
• Required a strong knowledge of Project Management principles, practices, techniques and tools.
• Required strong Customer Service Skills and the ability to interface with customers.
• Required outstanding documentations skills, analytical skills, organizational skills and be detail oriented
• Required working in a fast paced environment meeting and exceeding the needs of our customers.

Environment: Internet, Intranet, ITIL, PMLC, SDLC, MS-Word, MS-Excel, MS-Project Server, PowerPoint, CMMI, VOIP, Apropos, Hitachi Data Systems, Oracle, Genesys, Concerto, Evercall, Heat, Websphere, Data Warehouse, SharePoint 2007, MEP, SAP, LAN/MAN/WAN, BI, Workbrain, Ethernet, TCP/IP, VPN, AutoCAD, Visio, Adobe Acrobat, Data Networks, Windows Unix servers, VMWare, Cisco UICME, Netware, Dell Servers, Blade Centers, F5 Load Balancer, Juniper, SOX, EMC SAN, Cisco 6500, DMZ Firewalls, ISO/OSP, LEC, CLEC, IXC, OC3, OC12, T1, ATM, CWDM, DW.

Confidential

Contracted to the second largest wholesale grocer 20B and the seventh largest privately owned company in the country to manage the consolidation and closure of several data centers, creating a shared services data center. Weekly migrations took place over six months as each application had a small window of time for the move.

• Managed the move of two IBM main frames with ESS, EVA SVC storage and over 1000 servers 500TB .
• Managed server right-sizing, consolidation and virtualization for data and applications migration.
• Managed systems integration.
• Monitored progress of each migration and kept senior management updated.
• Provided Management Consulting for company managers.
• BPR consulted on business processes.
• Employed qualitative and quantitative evaluation design theories.
• Ordered and managed the installation of new circuits and decommissioning of old circuits.
• Managed design, configuration and installation of all HVAC, mechanical and electrical.
• Moves required climate controlled trucks in temperatures between -15 to 30 with multiple feet of snow.
• Ensured that all operating systems and applications software versions were up-to-date.
• Ensured all clients programming, connectivity and configurations meet company standards.
• Managed redesign and implementation of multiple company processes.
• Updated physical security systems.
• Installation of wireless access points within corporate.
• Implemented ITIL service processes and procedures.
• Implemented hand held inventory tracking system.
• Created extensive documentation where none previously existed.
• Worked on Disaster Recovery Project until project was put on hold by management.
• Majority of moves occurred between Friday evening and Sunday evening.
• Created a war room for a control center of all migrations, documentation, scheduling and reporting.
• Performed management presentations.
• Established a hot line with hourly recordings to update management during night and weekend migrations.

Environment: Internet, Intranet, PMLC, SDLC, ITIL, MS-Word, MS-Excel, MS-Project Server, PowerPoint, Avaya, VOIP, ISO/OSP, SAAS, SQL, WebSphere, Lawson, Lodestar, Retalix, WorkBrain, ETL/EDW, Demantra, TIM/TAM, Apache, Tibco, Hyperion, SAP, Teradata, SOX, BPR, F5, Oracle Clustering HACMP, RAC , PolyCom, LAN/WAN, TCP/IP, T1, OC3, CWDM, ESS, Linux Red Hat, Active Directory, Exchange 2003, SharePoint, VPN, AutoCAD, Visio, Ethernet, Adobe Acrobat, Data Networks, Data Warehouse, BI, DW, VMWare, Windows AIX Unix servers, IBM Servers, Blade Centers, Dell Servers, Netware, IBM: DS8000/SVC, DS4800, DS8100, P570, P5, P6, Blade Centers, Oracle, EMC SAN, Cisco 6500 MDS 9000, DMZ Firewalls, MEP, VMWARE/VIO, CMMI

Confidential

Contracted through Comsys to manage the merger of Sprint and Nextel. Managed the migration of Call Data Records CDR from the Charlotte Data Center to the Lee's Summit, Missouri Data Center. This application, the largest in both companies, by federal law must retain every detail of every call for a period of eighteen months.

• Managed the build out and design of the Data Center in Lee's Summit.
• Ordered and oversaw the setup and configuration of the servers, storage and the design of cabling.
• Supervised the migration of 133TB of wireless data over 35 days using Symantec Veritas Volume Replicator over an OC12 connection, while keeping the application active.
• Chaired daily conference calls with a team of thirty technical personnel.
• Coordinated with Data Warehousing and other teams that migrated applications interfaced with CDR.
• Created new Disaster Recovery plan.
• Performed management presentations.
• Monitored migration in a 24-hour per day war room .

Environment: Internet, Intranet, PMLC, MS-Word, MS-Excel, MS-Project, PowerPoint, CMMI, PolyCom, LAN/WAN, TCP/IP, VPN, AutoCAD, Visio, Adobe Acrobat, ITIL, Data Networks, SharePoint, VMWare, AIX Unix, Symantec VVR, Sun V490, V890, V1280, 6800 6900, Oracle 9 11, DW, EMC SAN, CX700, CX3-80, OC12, EMC 3000 5000, DWDM.

Confidential

• Managed migration of Data Center to Guangzhou China, then due to issues with Government of China, migrated the Data Center back to U.S.
• Business Intelligence - Analyzed business objectives and made recommendations to improve processes to meet those objectives.
• Insured NERC CIP standards enforced.
• Managed complex, high-risk projects that applied standard Project Management methods and document all touch points and key controls specific to Sarbanes-Oxley.
• Managed process redesign and implantation for several company processes.
• Managed construction of new NOC.
• Managed local Texas projects and offshore projects in: Guangzhou, China, Bangalore, India, Eindhoven, Netherlands and Warrington, England.
• Contracted to Texas largest electric utility to manage, direct and deliver projects small/medium/large for the implementation or upgrade of distributed computer infrastructure, which may include: servers Wintel, Unix, Novell , storage NAS, SAN , network and databases SQL or Oracle and wireless telecom.
• Provided Management Consulting for company managers.
• BPR consulted on business processes.
• Employed design theories of qualitative and quantitative evaluation.
• Implemented ITIL processes.
• Coordinated and communicated with application development project managers, management and others as required.
• Worked with all levels of management to complete projects successfully.
• Provided technical knowledge and understanding of specific infrastructure technologies including: Unix Sun AIX , Wintel, VMWare/ESX, Citrix/Metaframe, Web IIS Weblogic , Shared Storage SAN, NAS, SATA , Veritas, Smart Grid, DW, BI, SCADA.
• Led diverse MEP project teams consisting of systems engineers, network engineers, database administrators and security engineers.
• Managed architectural design challenges, concepts and solutions in areas such as: Business Continuity, Disaster Recovery, High Availability, Data Networks, Data Warehousing and Security.
• Managed the installation/implementation of software applications and systems integration Workbrain, Replicon, Veritas and Lodestar .
• Applied structured project management skills and methodologies in a high-profile, high-demand environment.
• Managed a project to deliver Automated Meter Reading to end customers with meter readings being transmitted via wireless, cable and power transmission lines using Smart Grid technology.
• Performed management presentations.
• Managed redesign and implementation of multiple company processes.
• Ordered new circuits and managed installation as required.
• Delivered infrastructure projects on-time, within budget, with a high degree of quality, and in agreement with stated requirements and objectives.

Environment: Internet, MS-Word, MS-Excel, PMLC, SDLC, MS-Project, PowerPoint, LAN/WAN/WLAN, SCADA, BPR, SOX, CWDM, TCP/IP, VOIP, ISO/OSP, Replicon, Adapt, Visio, AutoCAD, Adobe Acrobat, Remedy, Tivoli, SharePoint, Ethernet, Voice/Data Networks, 802.11a/b/g/i/n, ITIL, Cisco Access Points, Cisco 6500, NIC, VPN, DHCP, Nortel, LotusNotes, Smart Grid, SCADA, Outlook, Novell, Unix Sun AIX , Wintel, XML, VMWare/ESX, Citrix/Metaframe, Web IIS Weblogic , BI, IBM Servers, Dell Servers, Oracle, EMC, Shared Storage SAN, NAS, SATA , Veritas, Lodestar, EMC 5000 8000.

Confidential

Contracted as the Senior Program Manager for Capital Construction Projects, I was accountable for successful completion of IT commitments on Kaiser Permanente facility construction projects. Performed program management functions to ensure IT project deliverables meet client requirements, are completed on time, on budget, and in accordance with prescribed project management practices. Budget of 85M with 8 direct report project managers.

• Duties include overseeing a portfolio of capital construction projects, contract management, directing the activities of an assigned team of projects managers, monitoring and reporting project status, and taking proactive measures to minimize project issues.
• Provided Management Consulting for project managers reporting to me.
• Managed installation of PCI Wireless Access Points throughout hospital and parking garage.
• Conducted program reviews to uncover and vet project risks, trends, and business intelligence opportunities.
• Managed redesign and implementation of processes.
• Employed design theories of qualitative and quantitative evaluation.
• Insured OSHA and HIPPA compliance with all processes and procedures and documented all key controls specific to Sarbanes-Oxley using ITIL processes.
• After detailed analysis led continuous improvement of project management processes, tools, business intelligence and requisite project team skills.
• Worked closely with Kaiser Permanente groups to plan and allocate resources to meet project demand.
• Managed the planning and implementations for large-scale IT infrastructures supporting new facility construction including data centers and existing facility renovations.
• Ordered new circuits and managed installation as required.
• Managed deployment of over 1,200 PCs and VOIP telephones.
• Managed deployment of wireless, including mobile computing.
• Managed deployment of CCTV security surveillance system.
• Managed design, configuration and installation of all HVAC, MEP mechanical electrical backup generator.
• Managed design, construction and build out of hospital MPOE, networking distribution room, network, SCADA .
• Performed management presentations.
• Responsible for fiber and cabling, pathways and spaces, grounding, bonding, fire stopping, outside plant, communications infrastructure, wireless and low voltage distribution for new Santa Clara hospital.
• Required a broad understanding of voice and data technologies including wireless, mobile computing, building cabling infrastructure, and distributed computing, security cameras with monitoring and recording, newborn surveillance and tracking system professional services consulting and/or program management knowledge of project management methodologies and the ability to understand and adhere to KP-IT's program and process methodology.

Environment: Internet, MS-Word, MS-Excel, MS-Project, PowerPoint, PMLC, SDLC, Avaya, LAN/WAN/WLAN, SCADA, TCP/IP, CWDM, Ethernet, VOIP, ISO/OSP, 802.11a/b/g/i/n, Cisco Access Points, Cisco 6500 7500, NIC, DHCP, VPN, ATM, SONET Ring, NIKU, AutoCAD, ITIL, Visio, Adobe Acrobat, Remedy, Oracle, SharePoint, Voice/Data Networks, Unix, Novell, SAP, Nortel, XML, SOX, PolyCom, Siemens Xpressions, LotusNotes, SCADA, Wi-Fi, CCTV.

Confidential

• Contracted to IBM to manage deployment of Best Buy new store concepts, network hardware, new in-store computer systems and Retalix POS systems. The project utilizes demographics to apply business segments for the remodel of each store.
• Many times managing several stores at one time.
• Managed the updating of data security firewalls and software.
• Managed update of CCTV security cameras and monitoring and recording hardware.
• Also managed the installation and relocation of coax and Category 5e cables for LAN workstations phones.
• Ordered new circuits and managed installation as required.
• Responsible for cabling, pathways and spaces, grounding, bonding, fire stopping, outside plant, communications infrastructure, wireless and low voltage distribution.
• Interfaced with company officials, store management, project teams, technicians, electricians, general contractors, cabling contractors, carpet layers, painters and help desk to ensure project completion on a very tight schedule.
• Managed implementation of new store automation.
• Deployment of new displays and fixtures, new server, PCs Retalix POS devices, wireless voice and data.
• Developed and refined deployment phase methods and procedures.
• Managed subcontractors performing cable pulls.
• Managed electrical contractors.
• Managed carpeting contractors in selected stores.
• New construction performed in many stores.
• Managed all phases of security implementation.
• Critical scheduling of work performed at night with the store ready to open each morning.
• Materials management coordinate and track material orders and excess inventory return shipments.
• Schedule site installations and coordinate with subcontractors and site contacts for access.
• Managed, scheduled and tracked return shipments of excess equipment.
• Individual store budgets ranged from .5M to 1.5M.

Environment: Internet, MS-Word, MS-Excel, PMLC, MS-Exchange, Lotus Notes, PowerPoint, LAN/WAN/WLAN, TCP/IP, AutoCAD, Visio, Adobe Acrobat, SharePoint, IBM PCs, IBM Cash Registers, FireFly Audio/Video Manager, Satellite Video Systems, Avaya, Voice/Data/Video Networks, 802.11a/b/g/i, Juniper routers, NIC, DHCP, VPN, T1s, Cisco WAP, CCTV.

Confidential

• Contracted to the government of Macao, China to make recommendations for the design of the telecommunications and network infrastructure, including facilities design, HVAC, UPS, backup generator, wireless, data and CCTV physical security with monitoring and recording equipment, and data backup for a new science center, museum and planetarium complex to be constructed. Campus will include meeting and conference rooms seating 500 each, data center, laboratories for 100 students and tenant office space.

Environment: Internet, MS-Word, MS-Excel, PMLC, PowerPoint, SharePoint, LAN/WAN, TCP/IP, AutoCAD, Visio, Adobe Acrobat, SCADA, CCTV.

Confidential

• Contracted to research and document HIPAA rules and regulations, develop and document Policies and Procedures for a medical billing services company. Performed business and software requirements analysis for systems integration.
• Environment: Internet, MS-Word, MS-Excel, PowerPoint, Adobe Acrobat, BPR

Confidential

• Contracted to design voice/data/video networks, cabling and distribution, including connectivity to city's SONET Ring, HVAC and power requirements for new fourteen-story administration smart building and data center scheduled to begin construction in fourth quarter 2002. This was a part-time 10 hours per week project being performed from home. Beginning first quarter of 2003, I was scheduled to be on-site in San Francisco and manage the construction of the data center, logistics, facilities management, layout and design, infrastructure build out, cabling and installation of wired and wireless voice/data/video network implementation, executive level videoconferencing, and oversee CCTV physical and data security. IT Budget was 20M with a staff of 50-100. This project was put on hold and eventually cancelled due to city's budget deficit.

Environment: Internet, MS-Word, MS-Excel, PMLC, PowerPoint, SharePoint, LAN/WAN, TCP/IP, ATM, SONET Ring, AutoCAD, Visio, SCADA, Adobe Acrobat, Satellite Video Systems, Voice/Data/Video Networks.

Confidential

• Recruited by Siemens and contracted to AT T to manage the conversion of the General Motors North American International Wide Area Network WAN being supported by EDS to a private General Motors supported WAN. Budget 150M and support staff in excess of 150.
• Interfaced with company officials and technical personnel from General Motors, EDS, AT T and contracted installation specialists in a PMO environment.
• Conducted weekly status meetings with all parties involved.
• Provided Management Consulting for company managers and direct report managers.
• Successfully supervised the design, configuration, scheduling, ordering of Cisco equipment and circuits and the implementation of approximately 25 General Motors campus locations and approximately 700 branch locations in the U.S., Canada and Mexico plus the connectivity from the Detroit Michigan area MAN to locations worldwide.
• Set project schedule for site surveys, vendor SOW development, equipment costing, equipment engineering/configurations, change records, site preparation, client notification, support group notification, equipment migration.
• Managed the relocation and/or remodeling of several data centers establishing redundancy/failover.
• Refine and drive project schedule considering service area specificity.
• Administer weekly status meetings via conference calls with each region.
• Successfully managed the logistics, facilities management, layout, design, planning, rightsizing, HVAC UPS, site surveys, re-cabling and site preparation, network framework, power, racks, Fiber, cat5e, setting up of building layout, cost, and setup of data center at each location.
• Group facilitation, mediation, and conflict resolution skills.
• Vendor relationship management activities and ongoing communications.
• Skill in organizing resources and establishing priorities.
• Implemented and documented ITIL processes.
• Provide CRS input and support for client initiated infrastructure projects.
• Responsible for cabling, pathways and spaces, grounding, bonding, fire stopping, outside plant, communications infrastructure, wireless and low voltage distribution.
• Managed all phases of data and physical security design and implementation, including firewalls, passwords, VLANs, pass codes, cameras, card keys, data and physical monitoring hardware.
• Scheduled and tracked equipment orders, circuit orders, staging, installation, re-cabling, test, turn-up and cutovers.
• Performed management presentations.
• Performed site surveys and interviews for the campus locations.
• Progress was monitored and tracked in a war room environment.
• Update project master plan, service area issue logs, track and report project progress.
• RFP, RFI processing.

Environment: Internet, MS-Word, MS-Excel, MS-Project,PowerPoint, SharePoint, Tivoli, Remedy, LAN/MAN/WAN, PMLC, TCP/IP, T1s, T3s, OC3, OC12, ATM, SONET Ring, DWDM, AIX Unix, Novell, AutoCAD, Visio, Adobe Acrobat, PolyCom, Voice/Data/Video Networks, ITIL, DHCP, VPN, Cisco 8500, 7500, 6500, 5500, 4000 Avaya G3r G3i.

Confidential

• Performed multiple duties for Siemens in addition to the S.F. City Hall and City of Milpitas projects:
• Prepared multiple responses to RFPs from the State of California, the Judicial Council of California, City of Milpitas CA, Cisco Systems, City of San Jose CA, and Wells Fargo Bank.
• Prepared and participated in presentations to the State of California, the Judicial Council of California, City of Milpitas CA, Cisco Systems, City of San Jose CA, and Wells Fargo Bank.
• Performed management presentations.

Confidential

Contracted by Siemens ICN to direct the telecommunications infrastructure and network deployment for the seismic upgrade of the historic San Francisco City Hall. The city hall completed in 1912 and listed on the National Register of Historic Buildings, is a showplace of state of the art technology which prompted several municipalities, plus Norwegian and Danish MIS delegations visiting the states to request tours of the facilities. Network and cabling budget 15M and contracted support staff of 50-100. Also consulted on Judicial Council of California project, city's E911 project and SONET Ring projects.

• Conducted department management presentations, followed by individual department presentations.
• Convinced each department management through negotiation that merging into one data center was a win-win situation for the city and each department.
• Performed management presentations.
• Consolidated/merged 22 data centers into one new shared services data center and managed the committee and task force to provide systems integration, redundancy/failover and disaster recovery.
• Personally performed extensive departmental interviews to determine current and future servers, bandwidth, software, and environment requirements.
• Performed technical risk assessment, identifying project challenges/obstacles, recommended solutions.
• Met regularly with committee comprised of departmental representatives to resolve issues and provide status to departments.
• Provided Management Consulting for department managers and direct report managers.
• Established and enforced data center regulations that each department must comply with, including the reassigning of IPs of servers.
• Successfully designed the network and cable plant, creating a smart building , while working with the National Historic Society to conserve the historical integrity of the building.
• Wrote Project Scope and Statement of Work for project.
• Successfully directed the network and cabling design, network framework, power, racks, fiber, cat5e, setting up of building layout, cost, and setup of data center, logistics, wireless access, facilities management, layout and design, Systimax Cable Management, data center design and build out, HVAC and UPS configuration, coordination of cabling and wiring sub-contractors, generator selection, installation commissioning.
• Group facilitation, mediation, and conflict resolution skills.
• Vendor relationship management activities and ongoing communications.
• Skill in organizing resources and establishing priorities.
• Provide CRS input and support for client initiated infrastructure projects.
• Ordered, received and pre-staged 3COM network equipment in off-site location for configuration, testing and burn-in.
• Supervised and monitored shipping, receiving, configuration, installation and testing of 3COM and Cisco network equipment on an active construction site.
• Responsibilities included scheduling, budgeting, documentation, sub-contractor coordination, change orders, RFPs, RFIs, contract management and submittal processing.
• Managed all aspects of design, installation and testing of cabling and wired and wireless voice/data/video networks, VOIP.
• Scheduled and tracked equipment orders, circuit orders, staging, installation, re-cabling, test, turn-up and cutovers.
• Developed equipment staging processes, QA punch templates cable vendor , cut briefing check list, cut scripts, change record templates, asset tracking installation of new, decommissioning of retired equipment .
• Established priorities, provided guidance, reviewed deliverables.
• Derived Scope of Work and plan for core migration, built core migration cut scripts, developed and communicated the migration support plans, conducted cut briefings.
• Managed core migration, ensuring all cut over activities were successfully performed.
• Secured appropriate on-site resources night of migration.
• Coordinated multiple teams, each executing a precise scope concurrently.
• Conducted weekly status meetings with the general contractor, architects, electrical contractors, city project management, historical society, network designers, department managers, vendor management and team leaders.
• Required knowledge of contracts, blueprints, cabling, electrical and construction industry standards.
• Reviewed, edited and accepted blueprints.
• Managed punch list , performed walkthroughs and prepared red-line drawings.
• Pre-staged and pre-configured all Cisco network hardware.
• Personally configured some of the routers, switches and hubs.
• Closely monitored timelines to insure scheduled project completion, coordinated and managed the overnight move-in of 1900 city employees in 22 departments including each department's data center, and the deployment of1900 PCs, scheduled training and conducted tours for department managers and city supervisors and dignitaries.
• Created a war room for a control center of all migrations, documentation, scheduling and reporting.
• Successfully planned, scheduled and managed the smooth migration from 3COM to Cisco network hardware.
• Managed all phases of data and physical security, provided hand-on assistance in the design and implementation of firewalls, passwords, passcodes, VLANs, CATV, CCTV, data and physical security monitoring hardware, access control, intrusion, fire, metal detectors, electronic security, silent duress alarms and elevator monitoring systems.
• Supervised and monitored the ordering, receiving, staging, configuration, testing, shipping and installation of Cisco network equipment.
• Established and managed Call Center/Help Desk to support relocations and provide on-going user support.
• Worked four elections, monitoring the network and worked closely with election officials to refine internal procedures, improve efficiency, insure accuracy and security, and assisted with the release of results to the media. Established real-time on-line connectivity with State Elections Regulatory Commission and California Secretary of State's office. Managed media connectivity for elections live broadcast.
• This project involved the installation of 3600 strands of multi and single mode fiber and 6400 copper pulls.
• Managed implementation of E911 system utilizing VOIP.
• Managed the design and installation of two broadcast studios for the city's cable TV channel, audio/video for closed circuit television, 187 CCTV security cameras with monitoring and recording, silent alarms, dynamic smart signs , closed circuit day care monitoring, talking signs for the visually impaired, and news media junctions. The audio and video for the Supervisor's chambers and five hearing rooms was state of the art and more sophisticated than the U.S. Senate's system.
• The 3COM and Cisco networks monitored by Sun System using HP Openview.
• Responsible for cabling, pathways and spaces, grounding, bonding, fire stopping, outside plant, communications infrastructure, wireless and low voltage distribution.
• While videoconferencing was not a part of the project, a video conference link was established with the President of the United States in the White House with only 40 minutes notice.
• Used PMO structure for successful project completion.
• Implemented and documented using ITIL processes.
• Performed transfer of knowledge and documentation to city management and technical personnel.

Environment: Internet, MS-Word, MS-Excel, MS-Project, PowerPoint, Tivoli, Remedy, Ethernet, LAN/WAN, TCP/IP, Avaya, VOIP, ATM, SONET Ring, T1s, T3s, OC3, OC12, WDM, POP, AutoCAD, Visio, OTDR trace analysis software, PMLC, Adobe Acrobat, Remedy, Voice/Data/Video Networks, SCADA, CATV, CCTV, VPN, DHCP, HP Openview, Sun Solaris, Sun OS, Novell, AIX Unix, Cisco 8500, 7500, 6500, 5500, 4000, 3COM 9400, 9300, 3900, 3300, Avaya G3r G3i, MEP.

Confidential

Contracted by Siemens ICN to manage the installation of the SONET ATM for the city government services. Milpitas is across the bay from San Francisco and this project was performed simultaneously with the San Francisco City Hall project. Budget .5M and a support staff of 10.

• Directed the design, installation and implementation of the city's fiber optic ATM, connecting the City Hall, Department of Public Works, and several fire stations.
• Involved in the negotiation of right-of-way for laying fiber optic cable and contract management.
• Conducted weekly status meetings with the city management, Siemens and contracted support staff.
• Successfully managed the logistics, facilities management, layout, design, planning, rightsizing, HVAC UPS, site surveys, re-cabling and site preparation, network framework, power, racks, fiber, cat5e, setting up of building layout, cost, and setup of data center.
• Scheduled and tracked equipment orders, circuit orders, staging, installation, re-cabling, test, turn-up and cutovers.
• Established, managed and implemented city's E911 system.
• Documented all aspects of the project and the LAN.

Environment: Internet, MS-Word, MS-Excel, MS-Project, Lotus Notes, LAN/WAN, ATM, TCP/IP, SONET Ring, WDM, AutoCAD, Visio, Cisco 5500.

Confidential

Project Manager 1

Managed multiple projects for various clients, created project proposals, managed JAD sessions, responded to RFPs. Participated in the creation of the Center of Excellence. Performed management presentations.

Confidential

Working with MCI Systemhouse, formerly SHL Systemhouse, to manage modernization and conversion of the legacy systems, upgrade network and end-user hardware, design and implement new redundant WAN and creation of new software to support company's business requirements. Budget was 90M with a support staff of 150.

• Managed the design, development and simultaneous implementation of 22 Oracle-8 instances applications with total systems integration, an unprecedented endeavor.
• Managed over 100 culturally diverse, developer consultants.
• Closely managed and monitored software release versions and change management.
• Interviewed, hired and managed temporary and permanent software developers, NT and Unix administrators.
• BPR consulted on business processes.
• Successfully managed the build out of the Network Operation Center NOC , Call Center Help Desk and managed the implementation of Remedy and Tivoli.
• Managed the planning and build out of three fault-tolerant data centers with redundant failover, backup and disaster recovery, and approximately 200 local offices connected by a Wide Area Network.
• Managed the migration of data centers and call centers.
• Successfully managed the contract management, logistics, facilities management, layout, design, planning, rightsizing, HVAC UPS, site surveys, re-cabling and site preparation, network framework, power, racks, fiber, cat5e, setting up of building layout, cost, and setup of three data centers with redundancy/failover.
• Created a war room for a control center of all migrations, documentation, scheduling and reporting.
• Managed implementation of executive level videoconferencing.
• Managed redesigned and refined company processes.
• Managed company-wide 2000 PC deployment.
• Group facilitation, mediation, and conflict resolution skills.
• Vendor relationship management activities and ongoing communications.
• Skill in organizing resources and establishing priorities.
• Provide CRS input and support for client initiated infrastructure projects.
• Created all administrative procedures for Network Services Group.
• Established and managed WAN networking team.
• Established and managed Desktop PC Services team and coordinated all Service Requests and assigned responsibilities.
• Scheduled and tracked equipment orders, circuit orders, staging, installation, re-cabling, test, turn-up and cutovers.
• Managed all phases of data and physical security and provided hand-on assistance when required in the design and implementation of firewalls, passwords, passcodes, VLANs, CCTV, physical and data monitoring hardware.
• Performed management presentations.
• Moderated multiple JAD sessions.
• Managed corporate facilities.
• Wrote Operational Policies and Procedures for the Network Services Group and ADT.

Environment: Internet, MS-Word, MS-Excel, MS-Project, PMLC, PowerPoint, Visio, Adobe Acrobat, Remedy, Ethernet, Tivoli, Sun OS, BPR, SOX, SharePoint, Oracle 8, PolyCom, AutoCAD, LAN/MAN/WAN, TCP/IP, Avaya, VOIP, ATM, SONET Ring, T1s, T3s, OC3, OC12, Voice/Data/Video Networks, Novell, Windows AIX Unix, HP Openview, Cisco 8500, 7500, 6500, 5500, 4000, Avaya G3r G3i.

Confidential

• Working with MCI Systemhouse, formerly SHL Systemhouse, to manage the documentation of legacy systems. Project Manager responsible for the Mainframe Transformation Outsourcing team at ADT Security Systems, a major service and distribution company. The project, a 90M transformation outsourcing migration of the Mainframe Financial and Manufacturing applications coupled with the AS/400 Financial applications. Budget was 1m with a support staff of 8.
• Responsibilities included the assimilation of all legacy documentation analysis performed by eight MCI Systemhouse senior analyst, flow charted and assembled all interface coordination to determine actual process flow, input-output, systems integration and special processing requirements among application modules.
• Analyzed business processes and made detail recommendations for second phase improvements.
• Maintain release versions and assembled into deliverable.

Environment: Internet, MS-Word, MS-Excel, MS-Project, PowerPoint, SharePoint, Visio, Adobe Acrobat, AutoCAD, LAN/MAN/WAN, TCP/IP, ATM, Cisco 8500, 7500, 6500, 5500, 4000.

Confidential

• multiple projects of various sizes and complexities.
• The largest project involved the design, scheduling, implementation and funding management of an Intranet/Internet presence involving over 10,000 PCs across the country.
• Managed multiple software upgrades and nationwide deployment of Mortgage Processing System.
• Managed upgrade deployment to Windows '95 configuration in over 1,600 offices over 10,000 PCs nationally and internationally.
• BPR consulted on business processes.
• Developed a plan for the assignment, deployment and implementation of IP addresses, and installation of software, and hardware upgrades for remote locations.
• Managed the design and implementation of Interactive Voice Response and Automated Call Distribution systems for several departments at multiple locations.
• Managed all hardware and software technology for the Treasury, Trading and Investment Departments, involving the exchange/investment of hundreds of millions of dollars a day.
• Consulted on the design, construction and build out of new shared services data center.

Environment: Internet, Intranet, MS-Word, MS-Excel, MS-Project, PowerPoint, Visio, Adobe Acrobat, AutoCAD, LAN/MAN/WAN, Oracle, TCP/IP, ATM, Novell, Unix, SONET Ring, IVR, ACD, PolyCom, BPR, Cisco 8500, 7500, 6500, 5500, 4000.

Confidential

Contracted to provide ongoing, long-term technical, data and business practices support for eleven years while providing services for other clients.

• Successfully developed a systems finance and retail/wholesale Point of Sale POS architecture and systems integration for precision tool sales and distribution.
• Designed and wrote complete human resources, order entry, inventory control, account receivable, accounts payable, sales reporting, and general ledger system with systems integration.
• Closely managed and monitored software release versions and change management.
• Total package integration and reporting capabilities were designed around the needs of an ever-changing product line.
• Analyses of office and business procedures with recommendations for changes were implemented.
• Developed pricing structures and levels for wholesale and retail sales.
• Designed and implemented the training of end users.
• BPR - Consulted on business and office procedures trained users continued to provide maintenance and technical support for more than ten years.

Environment: LAN, BPR.

Confidential

Formerly, The Associates Corp. of N.A., one of the nation's largest financial institutions. Managed the technical support team for the Manufactured Housing Division, while the permanent manager was on a temporary project assignment. Budget undetermined, support staff of 12.

• Wrote design methodology procedures for all future project development at The Associates Corp. of N.A.
• Managed a team of 12 consisting of staff and consultants in design and development phases of mortgage software using Clipper and Visual Basic.
• Closely managed and monitored software release versions and change management for mortgage services.
• Monitored project schedules assigning resources as required.

Environment: Internet, Intranet, MS-Word, MS-Excel, MS-Project, PowerPoint, Visio, Adobe Acrobat, AutoCAD, LAN/MAN/WAN, TCP/IP, ATM, SONET Ring, Clipper, Visual Basic, Cisco 8500, 7500, 6500, 5500, 4000.

Confidential

Contracted to IBM as project manager of an eight-person team contracted to write credit package for an IBM client company specializing in the financing of tractor-trailer units. Budget 2M with a support staff of 8.

• Interfaced with IBM and client in the design and development of database and software.
• Closely managed and monitored software release versions and change management.
• Supervised PowerBuilder team in the design, development and systems integration.
• Managed testing and User Acceptance Testing UAT .
• Managed implementation and training.

Environment: MS-Word, MS-Excel, MS-Project, PowerBuilder.

Confidential

• Managed the analysis of project applications and specifications monitored project progress and assigned resources as necessary.
• Interfaced between corporate reengineering team and the development team.
• Interviewed, selected and hired development teams.
• Managed the technical design, systems integration and implementation of the store based back office data collection system, day-to-day management, development, scheduling and client management interface, Micros POS terminals, automated table and seating monitoring and reservations system.
• Implementation of large-scale technology and organization change programs.
• Analyzed current kitchen procedures and re-engineered for more efficient kitchen flow.
• Managed development and implementation of human resources software that included automated employment application, testing, training and employee on-line monitoring of personal HR data.
• Organizational analysis and re-structuring.
• BPR - Reengineering of business and management processes after detailed analysis.
• Development of corporate strategies, business unit strategies and IT strategies.
• Contracted to manage the reengineering and automation effort of TGI Friday's corporate environment and develop a paperless back office and retail point-of-sale POS system for all corporate owned and non-corporate owned restaurants. Budget 80M with support staff of 75.
• Scheduled and tracked equipment orders, circuit orders, staging, installation, re-cabling, test, turn-up and cutovers.
• Performed management presentations.
• The back office system as implemented was written in Microsoft Access and consists of approximately 4,000 objects and 500,000 lines of code, featured labor management including hiring, firing, benefits administration, electronic document management, and management of scheduling and workflow.
• Developed document and forms imaging system to eliminate paperwork and provide digital archiving.
• Closely managed and monitored software release versions and change management.
• The system also provides electronic purchase order placement along with a complete perpetual inventory system, sales recording and reporting.
• An X.25 frame relay Wide Area Network was established to allow instant communication between corporate, store locations, and vendor locations.
• Optimized credit card processing to reduce associated processing fees at an annual saving in excess of 1M.

Environment: MS-Word, MS-Excel, MS-Project, MS-Access, PMLC, Visual C , Visual Basic, BPR, Cisco: model numbers unknown , LAN/WAN

Confidential

Software developer and outsourcing service for Fixed Based Operators charter/corporate aircraft .

• Performed management presentations.
• Closely managed and monitored software release versions and change management.
• Performed business analysis and design of Aircraft Management System.
• Wrote complete system that included over 600 programs with total systems integration.
• Working closely with several charter/corporate airline companies FBOs .
• Complete package covered all financials and reporting, charters, dispatch, inventory control, line service, aircraft maintenance, parts locating, flight plans, component history and FAA regulations, adherences and reporting.
• Client companies included: