Chronological Summary of Experience

Project Program Management Sr. Analyst Master Scheduler

Confidential

• Develops / maintains dynamically modeled integrated schedules to support Dell Services Initiatives e.g. Data Center Migrations, New System Implementations, Global Service Transitions, Hardware/Software/Middleware Technology Refresh, Mergers, Acquisitions, Divestitures.
• Stellaris Health Network Virtualization and Active Directory Upgrade Initiative - Lead Transition Manager and Master Scheduler responsible for driving timely completion of SHN infrastructure server virtualization and Active Directory upgrades.
• UBS Transition Master Scheduler responsible for development and delivery of an integrated program schedule to accompany Dell's response to a request for an RFP to support the USB Transition.
• CoreLogic Transformation Served as DCM Migration Move Package PM Responsible for move package analysis planning of Corporate Systems Area 2.
• Developed / demonstrated SharePoint Foundation 2010 Task Synchronization with Project Professional 2010 Outlook to provide flexible and frequent bi-directional updates between the PM and team members.
• Promoted/Espoused value proposition associated with SharePoint 2013 / MS Project Professional 2013 Task Synchronization configured to integrate/support the Global Transition Services PM3 PPM Methodology, would the eliminating entry of non-relational data into multiple SharePoint lists.
• Promoted/espoused value proposition associated with reintegrating the Project Guide Internal Project Tutorial customized to reflect Dell PM3 Complaint proven practice schedule development.
• Led team of Master Schedulers during development of an Dell Services PM Internal Microsoft Project Training Course designed to strengthen knowledge/skills of intermediate and advanced MS Project Users.

Integration Services Lead Infrastructure Project Manager and Master Scheduler

Confidential

• Co-Led Ally Financials Project Dodge Enterprise Platform Integration Services teams efforts to migrate Bank Applications out of Ally owned Data Centers, into new strategic Data Centers in San Antonio, and Carrollton, Tx..
• Accountable for application / interface migration schedule development, and migration schedule adherence for Model, Production, and Development platform environments.
• Integration Services primary Interface between Corporate Services Data Center Stand Up team, and Enterprise Program Management Office.
• Assisted with development of Integration Services platform, application, and Interface migration strategy.
• Facilitated Work Breakdown Structure development breakout sessions with key stakeholders to sequence work packages, apply work effort estimates, establish dependencies, and assign resources.
• Developed Integration Services Data Center Application Wave, Work Stream, and Interface Migration Schedule and maintains alignment with the Enterprise Program Office Integrated Migration Calendar .
• Drove timely completion / stand up of Data Center Enterprise Platform Technologies e.g. Enterprise File Transfer, Extract Transform Load, Message Queuing, Scheduling.
• Developed a Clarity Compatible Integrated Program Schedule Microsoft Project template with custom views, maps, tables, filters, reports etc. to support key stakeholders and align with Program Governance.
• Reviewed/assisted Application Team s with development of Application Migration Schedule and Communications Plan / Matrix following receipt of Application Interface Migration Affirmation document.
• Maintained Project/Program Artifacts within Ally Financials Team Room e.g. SharePoint site .
• Provided positive/effective direction to IT Service Providers, and ensured quality integration of activities with other business units, IT Departments, e.g. IT Developers, IT Infrastructure, PMO's, etc.
• Coached Application and Technical Project Management resources on best practice scheduling principles.
• Developed / Maintained Program Governance Level swim lane diagrams reflecting Program Wave, Work stream, and Application Migration Progress, and remaining Application Migration schedule forecasts.

Project / Program Management Consultant

Confidential

• Led cross channel solutions team during analysis, planning, design, development of enterprise wide billing solution's Project Life Cycle.
• Owned customer relationship, Project Sponsor, Business/Channel Leads led planning meetings to formalize product vision, define/develop Statement of Work SOW , and obtain client sign-off acceptance on SOW.
• Developed DTE Energy Enterprise Wide MS Project Release Planning Schedule Template reflecting DTE Energy's Systems Development Life Cycle PPM Methodology WBS Work Breakdown Structure Stage, Phase, Sprint, Iteration, Gate deliverables, work packages, tasks, milestones, and deadlines. The template also includes DTE recognized holidays, custom views, maps, tables, and filters aligned to DTE Energy's PPM Governance methods, processes and procedures.
• Led Business Analysts efforts during Requirements analysis, identification, documentation and validation of requirements, features, and work items in HP Quality Center's Process Enablement Tool.
• Participated in solutions architecture design planning sessions, drove timely completion of Architecture Design Document, Architecture Design Review. Verified solution design changes initiated updates both CMO and FMO Current Mode of Operation, Future Mode of Operation solution documentation, and upload to Vault Documentum document repositories.
• Developed overall project plan and Master Project Schedule. Tracked / monitored critical milestones, schedule conformance, participated/contributed input during DTE Release Planning meetings.
• Tracked/monitored Agile Scrum IT Application development efforts to ensure work product alignment to client requirements, business rules, and ultimately, client satisfaction. Prioritized, re-allocated resources efficiently and effectively to ensure timely completion of Sprint and Product backlog.
• Led Client/IT Quality Assurance team efforts to identify/develop test case scenarios tied to requirements, and develop SQL Scripts to support scenario specific customer account data pulls.
• Provided positive effective direction during planning timely execution of Unit, System, UAT Regression testing, defect identification/remediation ensuring optimal customer / user experience.
• Led and participated in daily standups to maintain velocity, barrier block, and provide team members with the tools and resources required to accomplish our objectives within schedule, scope, and budget.
• Presented weekly program scorecard status to senior leadership e.g. project schedule, critical path, critical program milestones, Issues Risks, financials, performance metrics, resource allocation, etc. Takes timely and appropriate action to resolve issues, mitigate risks, and escalate key issues to Project/Program Sponsor.
• Maintained Project/Program Artifacts within DTE Energy's Documentum document repository.
• Designed/Developed a Collaborative Workspace using IBM Quest link to facilitate communication and information exchange between DTE Business, Channel Domain Stakeholders. Ensured quality integration of activities with other business units, IT Departments, PMO's, etc.
• Developed and delivered a detailed, strategic roadmap to support/facilitate DTE Energy's plan/intent to establish an Employee Project Management Community of Practice PM COP .

Technical Project Management Consultant

Confidential

• Served as TPM responsible for Los Angeles, CA. Data Center exit e.g. Analysis, optimization and relocation of Midrange / Mainframe systems, servers, applications and network transport to other strategic Data Centers.
• Performed inventory, quality assurance audits, and follow up with tool/application key stakeholders to satisfy pre-migration due diligence.
• Developed Project Plan and IT Infrastructure Budget based on Bank of America Technical Standards.
• Maintained Project/Program Artifacts within Bank of America's SharePoint site, and performed SharePoint site administration. Performed time entry/approval of cross domain program resources in CA Clarity.
• Developed an MS Project Integrated Program Schedule in SharePoint Shared Workspace providing a single, centralized location to support DTL's from all domains.
• Identified, assigned, scheduled and managed cross domain resources. Facilitated transition planning meetings, WBS breakout sessions, sub tasks, reviewed, approved, and reported time sheets / time tracking.
• Developed the Cal Data Center Exit Universal Equipment Placement Exception Request Process, and chaired weekly UEPR Exception Request Review Board meetings.
• Provided positive/effective direction to IT Service Providers, and ensured quality integration of activities with other business units, IT Departments, e.g. IT Developers, IT Infrastructure, PMO's, etc.
• Performed monitoring and reporting status of project schedules, WBS, Financials, weekly project/program performance metric reporting, and Monthly Program Scorecards.

Project/Program Management Consultant

Hewlett Packard

• Provided Program Management consultation services to HP Americas Regional Delivery Engineering organization during optimization of its applications portfolio through migrations, transitions, consolidations and retirement.
• Performed inventory, quality assurance audits, and follow up with tool/application key stakeholders regarding pre-migration due diligence. Led systems engineering solution design meetings and provided recommendations regarding tool / instance conversion strategy.
• Global owner/developer of HP Americas Regional Delivery Engineering migration planning artifacts.
• Perform Site Owner Administration and maintained Project artifacts within HP's SharePoint Services.
• Owned client relationship, accepted responsibility and accountability to achieve key performance objectives.
• Drove timely / quality migration of Tools / Systems, Servers and Applications within scope, schedule and budget while following appropriate change controls and configuration management guidelines.
• Responsible for New Employee On-Boarding, Defining Technical Training Paths, and Use of PPM Assets e.g. SharePoint, MS Project, etc.
• Established strong working relationship with HP America's Regional Delivery Engineering organization leaders, clients, HP Program PMO's, and off-shore Mphasis team members.
• Provided positive/effective direction to IT Service Providers, and ensured quality integration of activities with other business units, IT Departments, PMO's, etc.

Corporate Trainer/Facilitator

Confidential

• Hired to develop deliver Project Management PMP Exam Prep deliver training/facilitation courses designed to offer course registrants the industry skills, knowledge, best practices, standards strengthening their skills portfolio market ability to potential employers.
• Identified Training/Facilitation opportunities offering the greatest value proposition to prospective clients.
• Developed strategic relationships with clients, vendors, and service providers.
• Began Microsoft Project Enterprise Platform with Windows Share Point Services Server Setup.
• Attended True Solutions Inc. PMP Exam Preparation Facilitators Training in Plano, Texas in January, 2010.

Corporate Initiatives Scheduler

Confidential

Confidential

• Provided best practice MS Project schedule construction, scope change, time reporting and development of logical, hierarchical, deliverable oriented work break down structures designed to integrate with CA Clarity Enterprise PPM platform conform to Systems Development Life Cycle and Agile Scrum IT Application Development PM methodologies.
• Performed quality assurance variance analysis of MS Project Schedule files integrated within CA Clarity. Prioritized cross domain resources to achieve optimal ROI, promoted proactive workload leveling.
• Gave feedback to the team to ensure schedule performance metrics adhered to prescribed corporate initiatives portfolio metrics and analytics.
• Managed and scheduled resources within CA Clarity PPM Tool, development of WBS, sub tasks, assigned resources, reviewed, approved, and reported time sheets / time tracking.
• Included Agile Scrum I.T. Software Application Development Deliverables e.g. Sprints, feature enhancements, product/defect backlog into effort driven integrated program schedule using resource assignment update methodology.

Vice President of Marketing PMP Exam Prep Course Facilitator

Project Management Confidential

• Volunteer member of chapter board of directors - Vice President Marketing.
• Provided basic, intermediate and PMP Exam Prep Course facilitation services to aspiring Project Management Professionals. Recorded student feedback, Researched key topics.
• Assisted the committee with planning, coordination, communications, schedule tracking, issues, risks, budget analysis, ROI potential and identification of keynote speakers.
• Developed demographic maps reflecting location of current member employers, key strategic businesses, industries, professional organizations, non-profits, academic institutions, within the region.

PMO Program Management Consultant / Expert Scheduler

Confidential

• Served Next Generation Automobile Vehicle Assembly Program PMO by providing best practice scheduling consultation services to support release and work streams, including integration of ITI Program's key enabling technology performance metrics. Coached IT Program PMO team members on industry recognized best practice integrated program scheduling principles. Representing Ford's Information Technology Enterprise Program Optimization Group Scheduling Team ITEP OG , trained IT Enterprise Program PMO Managers and staff on MS Project Schedule integration into CA Clarity.
• Participated in team development of unified, waterfall, iterative, and iterative with use case MS Project templates reflecting Ford Motor Co. SDM WBS, stage, phase, gate, iteration, work packages, deliverables, and critical program milestones. Template design included custom views, filters, and traffic light indicators aligned to Ford SDM PPM performance metrics, and integration of MS Project Schedules into CA Clarity.
• Performed QA analysis of Project / Work Stream monthly program scorecard issues, risks, scope change controls, schedule variance, e,g, milestones, deliverables, work stream convergence, and financial performance metrics. Met with Program PMO Managers to perform variance analysis, and update program scorecards in preparation for review with Information Technology Enterprise Program Office Leadership.
• Identified potential opportunities to reduce costs and optimize schedules thru adherence and advocating best practice scheduling principles using MS Project, SharePoint, and CA Clarity tools, tips and techniques.
• Performed QA of MS Project Schedules, reported Project, Work stream, and Overall Program EVA earned value analysis CPI/SPI, Cost Performance Index Financial Tracking, Schedule Performance Index and updates to DORF financial management tracking system. Ensured work effort entries in DORF Financial Management and Forecasting System matched entries in MS Project Schedule and CA Clarity.

Service Strategy Implementation Manager

Confidential

• Program Manager responsible for seamless transition of service of large Corporate and Government initiatives.
• Elected/Served as President of SBC's Project Management Network PMN , a 2400 member Project Management Employee Community of Practice from Jan 2005 to May 2006. Provided no charge PMP Exam Prep Course facilitation to aspiring PMP's, hosted expert lectures, panel discussions featuring the industry's most respected experts, leaders visionaries.
• ATT Premier Managed Care Organizations business processes included select aspects of the ITIL or Information Technology Infrastructure Library which were leveraged, tracked, and monitored by Service Strategy Implementation Managers.
• Performed cross domain schedule integration of multiple projects, work streams.
• Led cross functional teams of subject matter experts from all functional disciplines of the entire Project/Program life cycle.
• Led MS Project 2003 Enterprise Platform Pilot Team from requirements analysis, capacity planning, platform/environment design and build, including Windows SharePoint Services.
• Served as SSI during ETL audit and reconciliation of switch and PBX database data for entire University of Michigan Health Care System.
• Led build-out of new State of Michigan network operations center NOC facility, Space Planning, Vendor Management, HVAC/Electrical, IT Infrastructure, help desk, ticketing dispatch.
• Assisted peer SSI with Federal Aviation Administration's transition to SBC premier managed care help desk, trouble ticketing and National Field Operations critical SLA dispatch.
• Managed multi-vendor relationships, responsible and accountable to plan and coordinate IT service delivery.

Sr. Project Manager / Program Manager State of Michigan Account

Confidential

• Led a team of Program Managers that provided all State of Michigan agencies with daily move, add, change activities, as well as providing special project support and responsibility for large/complex projects/initiatives, including customer perception, acting as customer advocate, and promoting/facilitating internal and/or external process improvement.
• Served as one of 4 State of Michigan Account RFP Governance Board Members.
• Led team responsible during audit and reconciliation of SBC's invoices to the State of Michigan Dept of Management Budget for Telecom Services which included agency Billing and Chargeback.
• Met with Michigan State Police IT Network Representatives and Leadership Cadre at their headquarters in East Lansing on a monthly basis, provided meantime between failure and recovery, root cause analysis, configuration management, network performance variance analysis metrics, summary of Project Management Move, Add, Change activity, documented communicated lessons learned to impacted stakeholders.
• Provided documentation per SLA to demonstrate adherence to operations, technical, help desk and telecommunications services support performance metrics per post implementation operations plan.
• Served as Director of SBC's Project Management Networks Ethics and Professional Practices committee. Provided information on Sarbanes Oxley and regulatory compliance to SBC PMN community of practice members.

Y2K Program Manager Network Planner

Confidential

• Led Ameritech Advanced Data Services Y2K Program Stakeholders during Contingency Planning, Business Continuity Planning and Command Center Operations. Developed Ameritech Advanced Data Services / Premier Managed Care Router Service Overall Y2K Project Plan/Budget. Developed Ameritech Advanced Data Services / Premier Managed Care Router Service Overall Y2K Project Plan and budget, and developed Project Performance reports for Corporate Y2K Team.
• Contingency Planning: Developed Y2K Contingency Plans, led internal and Premier Managed Router Service customer network readiness audits, assessments, upgrades/remediation, and testing, validation and compliance certification. Flew to San Ramon, CA. to evaluate Cisco and Nortel's Y2K Compliance Criteria.
• Business Continuity Planning: Developed Y2K Business Continuity Plans, assigned Critical Function Champions to identify critical functions, and develop/document alternative/manual processes which would be employed in the event of a Y2K related anomaly.
• Command Center Operations: Developed Y2K Command Center plans, led Arlington Heights Y2K Command center operations during 3 separate 2 week pre/post critical rollovers resulting in a zero defect rating during entire program life cycle. Received Ameritech Corporate Highest Level of Recognition, the Above and beyond award, both public and private recognition, one of two award recipients within business unit.
• Coordinated efforts of Regional Vice Presidents during development of FCC 272 Regulatory Compliance Reporting of Ameritech's DSLAM footprint expansion.

Lead Project Manager

Confidential

• Served as PM Supporting EDS/GM Consult, Design, Engineering team during audit, analysis, and solution design to provide GM with a telecom infrastructure solution design based on time phased demographic bandwidth network performance and message size transaction analysis metrics.
• Provided Project Manager Support to EDS Consultants, Designer and Engineer Subject Matter Experts following SDP methodology.
• Assisted in developing the evaluation analysis criteria deployment of new technology strategy.
• Co-consulted on several EDS/GM wireless infrastructure initiatives.
• Commissioned to co-lead, and provide governance, oversight and leadership to Stakeholders during the implementation and displacement of terrestrial land lines at 224 GMAC/MIC branches with Very Small Aperture Terminal technology.
• Appointed member VSAT Steering Committee One of Two PM's credited with seamless implementation/transition of EDS/GM's first Satellite Communications Network.
• Flew, introduced and supervised IT Software Application Developers Systems Engineering Development Phase 1 personnel in select MIC branches to collaborate, identify requirements, develop and deliver Employee Financial Management Systems following SDLC methodology.
• Supervised team responsible for all MIC data communication systems in GM Headquarters and North American branch office openings, closings, relocations, consolidations and new system implementations, configuration management, and post implementation support.
• Supervised Account Data Security team using TSO, RACF, ACF2, , to apply and assign effective rights to EDS and MIC employees, McAfee Antivirus Software.

Confidential

Remote Job Entry Operator/Team Leader

Led a 5 member team printing MIC's forms, reports, ID cards and commission checks on IBM 3777 Remote Job Entry Systems

Environment JES2, IBM 3777 RJE Emulation,