SUMMARY

Certified IT Executive, Program Manager, Enterprise Architect and Master Instructor with over 20 years of experience in project risk design, deployment, management, training. Expert in advanced IT infrastructure design deployment, IT security, risks, governance and compliance. He is proficient in developing and evaluating test plans, controls, specifications and procedures for enterprise projects to ensure coverage of risk mitigation and compliance requirements. Has exceptional aptitude for inventing, grasping and applying new concepts to increase productivity. Strong customer services skills. Also, he has demonstrated leadership abilities. Excellent track record for creating more efficient teams, improving accountability and reducing cost.

EXPERIENCE HIGHLIGHTS

Confidential

Chief Consultant

Provided consulting, business, IT solutions to small, medium, and enterprise level organizations with regards to technology, training, and support programs. Managed budgets, profits losses, portfolios, programs projects, controlled costs, recruited trained employees, and defined authority and responsibility. Procured funds from financial institutions and managed several budgets in excess of millions of dollars. Worked with corporate officers, boards of directors, employees, vendors, and governmental entities. Improved service processes and quality for lean manufacturing and project delivery. Planned for business growth.

- Client Confidential

• Acted as a Sr. Project Manager for the development and deployment of systems supporting Confidential premier product line. These Support systems include mobile, hardware device, manufacturing, IT infrastructure, API and monitoring, information worker collaboration, application, virtualization, and multi-tier storage SAN solutions.
• Accomplishments includes streamlining delivery of major infrastructure systems including storage area network solution which was originally slated for over one year timeline delivery to within one month. Also designed and deployed QA/UAT multi-environment, QA staging and PROD data center virtualization environment solutions that were originally slated for over multi-year timeline delivery to within two months under extreme project constraints. Save organization millions of dollars in project delivery. Managed multiple projects workflows simultaneously.
• Managed creation and deployment of public and private cloud for multi-tier application system. Managed release paths.
• Took full responsibility for keeping project cost and schedule on track. Utilize project management tools/techniques e.g. PERT charts, critical path method, earned value to track and manage project costs and schedules. Implemented, Agile, SCRUM, Six-Sigma, ITIL and other best practice frameworks. Managed multiple global teams spanning continents NA, SA EMEA.
• Hardware/Software include but limited to: MS Azure, VMware, vCloud Public, Private Hybrid, Cisco UBS Nexus Switches, Cisco UBS Servers, HP Compaq Server, Cisco ASA Firewalls, Cisco ACE load balancers, Cisco CSS load balancers, EMC VNX SAN, Dell Equalogic SAN, Windows Server 2008, 2008 R2 2012, SQL Server 2008, 2008 R2, 2012, IIS, 3Scale, Opower, Jmeter, JIRA, .NET, Openstack, Red Hat Linux, Microsoft Voice Recognition products, Wi-Fi product, thermostats, mobile OS, .NET, API., energy monitoring, etc.

Confidential

Sr. Project Manager

• Managed the development and implementation of all critical IT Infrastructure Security projects. This includes planning, collaborating and coordinating resources and activities of projects to ensure that goals or objectives of projects are accomplished within predetermined time frame.
• Took full responsibility for keeping project cost and schedule on track. Utilize project management tools/techniques e.g., PERT charts, critical path method, earned value to track and manage project costs and schedules.
• Managed budgets and timelines of high-level, high-impact, and high-cost projects.
• Utilized various risk management processes e.g., identification and quantification, tools/techniques to quantify risks e.g., statistical sums manage program-level risks and issues effective and efficiently.
• Oversaw development, deployment and maintenance of various technology including SQL Server 2012, SCCM 2010, Windows Server 2008, EMC Avamar, EMC Data Domain, Epicor,.NET, AppFabric, VMWare, QualysGuard, etc.

Confidential

Project Consultant

• Acted as Primary Exchange Administrator.
• Provided conceptual design for Enterprise Public Key Infrastructure PKI of DRC.
• Acted as Project Architect for implementing enterprise security standards for DRC.
• Provided technical vision and responsibility for the end-to-end technical solution. Defined the architecture of an IT solution within Corporate IT.
• Hardware/Software include but limited to: VMware, Amazon AWS, MS Azure, Cisco Firewalls Switches, EMC Data Domain, EMC Clariion SAN, EMC Avamar, Windows Server 2003, 2008, 2008 R2, SQL Server 2005, 2008, 2008 R2, 2012, Exchange 2007 2010, Lync, Blackberry Enterprise Server, SCOM, SCCM 2010, etc.

Confidential

Information Security Analyst/Auditor

• Performed physical and data security assessment of security controls of third party vendors/suppliers of Wells Fargo. This included Reviewing and understand Information Security Policy and Procedure to examine and understand the I.T. Infrastructure of business partners of varying sizes and to assess existing and potential risk and determine if it is consistent with the polices and directives of corporate information security policies, industry best practices, and regulatory requirements.
• Produced security assessment reports for strategic security and business risk planning and analysis for compliance with Wells Fargo lines of business and Office of the Comptroller of the Currency OCC regulations.
• Instituted policies and procedures to ensure compliance with Basel, CMMI, CoBIT, DFAR, FEMA 426, FEMA 428, FFIEC, FIPS, FISMA, GLBA, GISRA, HIPAA, ITIL, ISO 17779, ISO 27000, NIST 800-53, PMI, PCI-DSS, SAS-70, SSAE-16, SOX, WCO, and other IT audit requirements.
• Effectively lead and conduct information security reviews and assessments of technical, managerial, and operational functions, at various vendor locations within the United States and other countries as needed.

Confidential

Program Manager/Subject Matter Expert /Speaker/Technical Writer

• Acted as Program Manager, speaker and subject matter expert SME for Microsoft learning solutions throughout the United States and Canada. Projects include project full-lifecycle from initiation to closing of official courseware design development of Infrastructure Optimization IO, Windows Server, SharePoint Server, SharePoint Development, .NET Development, Exchange Server, System Center Configuration Manager, Group Policy, Active Directory, IT security best practices and several other Microsoft Learning division deliverables.
• Designed, developed and deployed Microsoft official curriculum learning deliverables for Microsoft Development and Microsoft Learning divisions within Microsoft. Under Microsoft NDA, collaborated with other top-expert Microsoft MVPs MCTs along with Microsoft personnel and partnering vendors in creating physical virtual labs, black-box, unit and regression testing, as well as authoring Microsoft official courseware, exam content, presentation, etc., for Microsoft on a SDLC life-cycle.
• Manages project scope, requirements changes, critical path, workflows, multiple and competing demands and priorities determining and conveying impact on budget, resource allocation, time and risk using appropriate fact-based metrics/assumptions.
• Performed vendor on off-boarding of resources, monitor cost, and ensure service level agreements, quality delivery and customer satisfaction were met using metrics derived from Microsoft partner and participant surveys Metrics that Matter .

Confidential

Principal Consultant

Designed and developed IT solutions with emphasis to Microsoft-centric solutions. This includes identifying client network security risks and threats, setting up security using NTLM, Kerboros V5, and certificate-base authentication, utilized various PKI technologies digital certificates, Certification Authority CA servers, various public-key enabled applications, intrusion detection systems IDS, honeypots, Certificate Revocation List CRL, etc., and creating and configuring stand alone and Enterprise CA servers/policies within environments using Windows NT/2000/2003 UNIX as the NOS platforms. Installed Cisco security solutions PIX, Cisco IDS/VPN, RSA ACE Server fobs, various firewalls, and security software for clients.

Confidential

Principal Consultant Project Manager role

Acted as project lead for several programs and projects in the subject areas of application development, network infrastructure, server consolidations, server steady-state operations, EMC SAN migration, IT security, disaster recovery, executive reporting, Windows OS migration and several other key projects for American Express. This included working and negotiating with top-level executives and key stakeholders at American Express and IBM.

Performed high level system engineering and system support for multi-tiered web distributed applications for over 10,000 servers for American Express.

• Managed projects concerning migrations including data center and facility migrations and expansions, system refresh, moves, decommissions, updates, and upgrades of servers, applications, databases, storage, network, voice and other infrastructure systems of American Express. This included business unit and key stakeholder buy-in, requirement and scope definition, performing project scheduling, project tracking and status reporting, project budgeting and resource planning and alignment. Performed project activity on a full lifecycle from project charter to post deployment activity . Collaborated with business units in designing and deploying various customized business applications.
• Manage project logistics activities, resource management, risk assessment mitigation, and project tracking and reporting to key stakeholders and upper management of IBM and American Express. Aided in defining key performance goal KPG, key performance indicators KPI, service level agreements SLA, etc. for several programs, projects and operational teams for IBM on the American Express account. . Created work breakdown structures WBS and maintained critical path for project completion.
• Manage project logistics activities, resource management, risk assessment mitigation, and project tracking and reporting to key stakeholders and upper management of IBM and American Express. Created customized solutions that quickly identify address major vulnerabilities, measure maintain compliance efforts to reduce those vulnerabilities, lower the tremendous cost of meeting countless mandates, created controls, gain clear visibility into vulnerabilities lower ROI and measure compliance status.
• Lead matrixed teams of system design engineers, developers and technologists to successfully deliver significant change in a large-scale enterprise environment. Concurrently manage the infrastructure build-out on multiple corporate change initiatives. Provide leadership in steering projects toward defined standard platform solutions and best practices. Ensure the infrastructure adheres to the requirements for availability, stability, and efficiency. Develop and maintain business application development planning, tracking and resource cost estimates. Define and manage project schedules, resources, and delivery commitments. Complete assigned projects within budgetary and scheduling guidelines. Manage project risks and issue. Delegate, integrate activities, and resolve conflicts.
• Utilized IT framework and governance best practices including standards from Agile, RUP, SDLC, PMI, CMMI, ISO 20000, ISO 27001, Zachman, ITIL, CoBIT, MSF, MOF, Six Sigma, Integrated Methodology Software Development, TOGAF, Kimball Data Warehousing, etc., for business application infrastructure design, deployment and maintenance in a complex multi-facet global enterprise IT environment.
• Utilized several technologies including MS SharePoint, MS Project, Planview, Rational Project tools, IBM WebSphere, etc. for project logistic storage hosting and reporting.
• Performed project deployments of several technologies including server consolidations, multi-tiered application updates decommissions, Cisco network devices, EMC multi-tiered storage, thin client solutions Microsoft terminal services, Citrix, etc., virtualization, and other infrastructure initiatives for project fulfillment.
• Aided in providing forecasting and resource allocation with regard to IT projects. Player/Coach contributions at all levels in IT environment.
• Coordinated project deployments with vendor partners for smooth deployments and ongoing operations. Worked with multiple vendors for program transformation and project streamlining.
• Collaborated with business units in designing and deploying customized business applications. This includes setting up designing, deploying and maintaining application frameworks and their built-in security services, API's including J2EE, COM, .NET, etc. general application security API's and protocols: GSS-API, MS CryptoAPI, PAM, Kerberos, DCE Security Service, SSL/TLS, SAML, S/MIME, PKCS API's, or others built-in security functions and services of application infrastructure components: Oracle, DB2/UDB, MS IIS, MS BizTalk Server, Hyperion, Cognos, Microstrategy, Oracle Financials, MS Integration Server, SharePoint, IBM WebSphere, iPlanet Directory, MS Active Directory, Citrix, Sun LDAP, IBM MQ Series, MSMQ, MS Exchange, etc. imbedded operating systems security controls including Windows XP, Windows 2000, Windows 2003, Windows 2008, AIX, Solaris, Red Hat Linux, Z/OS, AS/400, etc. network infrastructure and security functionality including Cisco via AT T switches, routers, firewalls, IDS/IPS, SEM/SIEM, VPN's, etc. incident response including creation of tiger CERT teams aiding setting up patch management, configuration management, physical security.

Confidential

Technical Architect/Project Manager

• Managed multiple sites deployments, facility closures, system updates, upgrades, decommissions, of servers, applications, databases, storage, network, voice and other infrastructure systems for US DoD.
• Aided in the design and architect of CFAST version 2.0 CFAST is the war planning and deployment ERP application currently used by the United States military and NATO .
• Provided direction and leadership to US Department of Defense DoD information systems by ensuring application and infrastructure projects were delivered on-time, within budget, and produced business results utilizing industry standard techniques. Utilized project management techniques including PM and security frameworks standards from PMI, ISO pre-cursor of ISO 27000/27001, DITSCAP predecessor of DIACAP, ITIL, CoBIT, CMMI, MSF, MOF, Six Sigma, TOGAF, Zachman, etc.
• Oversaw network security design and deployment of an ERP solution for military logistics for US and NATO forces throughout the world. Created security controls, policies, standard operating procedures SOP and systems for multiple applications that exceed compliance standards for both corporate and NSA and US DoD standards. Provide network analysis and security to the SIPRNET, the classified Internet of the U.S. military. Performed security risk analysis and assessment, risk planning and implementation, and risk mitigation and monitoring of various systems for US DOD and NSA compliance for DITSCAP and DCAA reviews.
• Aided in lowering TCO by using primarily Dell hardware and Microsoft software for government solutions. This resulted in ROI of over 35 for DPRA and U.S. Government conservative estimate .
• Perform information security risk assessment on projects that involve application review and deployment, modification to existing applications or infrastructure. Perform vendor security risk assessments. Develop and maintain relationships with internal and external customers to formulate information security governance solutions.
• Develop action plans and/or recommend alternate solutions to resolve exceptions to standard operating procedures. Assisted in identifying and communicating application control deficiencies and the associated risks for compliance of NSA security standards.
• Designed and deployed US DoD application solutions using Windows 2003 technology including all Windows 2003 Server operating systems Web, Server, Enterprise, Small Business Server RC1, Terminal Server, etc., Internet Information Server 5/6, SharePoint Portal Server 2003, ISA Server 2000, Office 2003, SQL Server 2000, Visual Studios .NET 2003, Project Server 2002, Visio Professional 2002, Live Communication Server 2003, etc., Shavlik HFNetChk Pro, Ghost 7.5/8.0/2002/2003, NeoTrace, SNORT, GFI LANguard, etc.
• Managed the design and deployment of disaster recovery and business continuity plans for various US DoD and NATO data sites throughout the world.
• Redesigned change, release, operational readiness review processes and deliverables within the organization. Created linkage with project, architecture and technology processes and artifacts by redesigning process flow and checklist creation. Eliminated redundancies and consolidated systems. Coordinated project deployments with vendor partners for smooth deployments and ongoing operations.

Confidential

Adjunct Professor

Taught courses in Windows OS, Active Directory, Networking, Infrastructure, Security, Project Management, etc., as the subject matter for preparing student for real-world experiences in a university environment.

Confidential

Adjunct Professor

Taught courses pertaining to computer technologies. Produced courseware and customized training techniques as product deliverables. Created course syllabus, outline, labs, testing materials, etc. for students for various certification training MCSE, MCDBA, Network, etc. as well as real-world preparation in a university environment.

Confidential

Project Manager

• Redesigned change, release, operational readiness review processes and deliverables within the organization. Created linkage with project, architecture and technology processes and artifacts by redesigning process flow and checklist creation.
• Managed several multi-million dollar projects concurrently and successfully.
• Provided project leadership and direction to project teams that deployed and maintained server support operation of business applications. Software applications hosted on Dell, HP, Sun, Compaq and IBM AS/400 Mainframe server platforms all located in a large corporate data center.
• Conducted project meetings, developed risk analysis and facilitated communication within teams.
• Developed and tracked project plans, project status reporting and earned value management analysis for managing project scope, resources, and cost.
• Utilized Microsoft Solutions Framework/Microsoft Operations Framework MSF/MOF, Six Sigma, PMI, CMMI, Agile, COBIT, ITIL, and several other project management approaches to develop and execute project plans. Several solutions evolved implementation of corporate security initiatives.
• Project Manager for large telecom IT operations department. Improved information technology applications and infrastructure for business growth and profitability. This includes developing deliverables for software lifecycle best practices, requirements management, project management, quality assurance, configuration management, change management, etc. Ensured quality integrity was maintained by defining and enforcing service level agreements SLAs with various corporate departments. Managed a blend of strategic and tactical initiatives in a fast-paced and frequently changing environment as the company when through Chapter 11 bankruptcy proceedings.
• Performed DC migration consolidation from multiple sites to Herndon, VA DC headquarters. Managed projects concerning migrations including data center migration and facility site closures, system refresh, moves, decommissions, updates, and upgrades of servers, applications, databases, storage, network, voice and other infrastructure systems of Teligent.

Confidential

Senior Project Consultant

• Managed the migration of tier-2 help-desk operations for Andersen Consulting Central Information Operations Technology Services CIOTS from multiple locations in the DC, MD, and VA region to its Reston, VA office.
• Aided and trained Andersen Consulting personnel on various techniques of technical troubleshooting and customer support which resulted in a 25 productivity improvement in the organization.

Confidential

Project Manager

• Managed deployment solutions for the entire SSA WAN which encompasses the continental United States and 90,000 end users for compliance of SSA security and Y2K standards. This included designing and implementing several security initiatives for securing the network infrastructure of US Social Security Administration. Performed need analysis for project development and implementation for SSA migration project. Generated project plans and providing input for determination of project's direction.
• Facilitated sign-off meetings with business owners, management, etc. for ensuring stakeholders concur with defined requirements, wants, and needs.
• Responsible for 550K budget for SSA contract.
• Managed resources in a matrixed project organization environment. Directly oversaw 15 direct reports.
• Assisted in writing statement of work SOW and creating response for RFP for the project
• Provided management experience in the integration and coordination of multiple parallel project development efforts in a decentralized execution environment.
• Coordinated project deployments with vendor partners for smooth deployments and ongoing operations.
• Oversaw full deployment operations of IT consolidation which included:
• Core technology deployment servers components such as OS, database, messaging, applications deployments at the central data center
• Site deployments - server and application components deployments at particular sites including
• Site preparation analyzing, scheduling, and communicating deployment plans to the team.
• Site installation execution of the site deployment and validating results.
• Site stabilization ensure that system is stable while resources are available and establishing new SLAs and OLAs

Confidential

Project Manager

• Managed the design and deployment of integrating multiple BCBS sites located throughout MD, DC, WVA, DE to merge the former BCBS's IT networks into Carefirst enterprise infrastructure. Produced business and technical analysis of Carefirst's enterprise architecture for technological readiness assessment. Performed business and technical analysis throughout all BCBS offices and facilities in DC MD for high-level executive review. Analyzed, designed, and implemented long-term solutions for the Carefirst WAN which encompasses DC, MD, DE, and WV and 10,000 end users.
• Performed needs analysis network auditing services for total cost of ownership development and evaluation which resulted in a 45 productivity improvement in the organization.
• Managed team of six engineers 6 direct reports and IT team of over 50 personnel indirect reports for completion of migration services on a daily-basis.
• Responsible for multi-million budget for Carefirst WAN deployment contract.

Confidential

Director of Information Technology

• Oversaw all IT/IS Operations of a multi-site independent insurance agency. Worked with management, employees and vendors to maintain seamless Information Systems operations.
• Provided process optimization by assessing facilitating business Process re-engineering BPR strategies that are creative, service sensitive, and cost effective. Create and automated patch management utilizing various patching hardware and software.
• Performed all phases of project management of independent insurance agency by managing projects from start to finish with 'General Deliverable' SDLC Phases Problem Recognition, Feasibility Study, Vision, Analysis, Design, Construction, Testing, Maintenance, Prototype, Support, and Help Desk .
• Developed and implemented SOPs for daily procedures, backup, configuration management, capacity planning, change control, and system operations. Developed documentation and security analysis, including a comprehensive risk assessment. Create and automated patch management utilizing various patching hardware and software.