SUMMARY:

• 12 years of qualitative experience in IT Industry, performing roles from Agile Coach to Program Scrum Master, Project Management and Business Analysis both onshore and offshore over various geographies, in both Agile & Waterfall SDLC projects.
• Extensive proven track record in helping teams and organizations succeed with Agile transformations by acting as their trusted partner, coaching and training on Agile practices for high performance and fast delivery of business value.
• Demonstrated competency in managing large, complex projects, and leading diverse cross functional teams to meet scope, time, and cost parameters.

SKILLS:

Core Competencies: Project Management, Process Improvement, People Development, and Partnering with stakeholders at all levels with industry leading certifications in Agile Coaching, Scaling Agility, and Project Management

Domain: P&C - Property, Workers compensation, Boiler, Underwriting, Healthcare

Methodologies: Agile - SAFe, Scrum, Kanban; SDLC

Tools: Rally, MS office, Crystal Report, Visio, UML, Use Cases, MS Visual Source Safe, Interwoven, JIRA, Confluence Wiki, Docushare, Oracle, SQL, MS Access, Management Information System (MIS), Quality Center (QC), SnagIt, MS Project Plan, InRule

PERSONAL SKILLS:

• Excellent communication and presentation skills
• Excellent innovative thinking abilities
• Quick learner, flexible and adaptable to any situation.

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, CT

Agile Coach / Chief Scrum Master

Responsibilities:

• Establish the Agile environment and responsible to train and coach the team to adopt Agile practices.
• Developing a product backlog with the PO, develop a program calendar, scheduled sprints and develop self-sufficient teams to work in SAFe iterative framework
• Responsible for overall program delivery, program plan, schedule, budgeting, resourcing and financial management
• Responsible to facilitate regular ceremonies, escalations, unblock team impediments, ensure timely and smooth consistent deliveries, demos and feedback implementation.

Confidential, Hartford, CT

Agile Coach / Chief Scrum Master

Responsibilities:

• Responsible to coach the team to adopt Agile practices and help formulate new processes maximizing productivity. Coach Agile teams in the Scrum Framework.
• Develop standardized training and workshops for new teams.
• Train Scrum Masters, Product Owners, and Development Teams in Agile Principles, Values, Ceremonies, and fundamentals. Develop and deliver team training and workshops
• Converting the traditional project plan into Kanban driven project plans, developing a backlog, scheduled sprints and multiple self-sufficient teams to work in scaled agile iterative style
• Responsible for overall program delivery, program plan, schedule, budgeting, resourcing and financial management
• Manage Program estimates and risks, issues and mitigations/ action items
• Responsible for cross project IT dependencies and impacts, communications, governance and escalation forums
• Responsible for project health, plan management, client - vendor relationship
• Responsible for release management activities, version calls, team SLOs, deliverables and quality management.
• Responsible for Project collaboration activities, deliverables, reporting, governance and metrics.

Confidential, Hartford, CT

Lead Analyst / Chief Scrum Master / Agile Coach

Responsibilities:

• Work in partnership with business teams to transform the culture, management activities and processes of their business into a lean operation.
• Change behaviors at all levels of the organization through influencing key stakeholders and raising their awareness around current models, and development of Lean mental models to enable the required behavioral change
• Created simple and repeatable Enterprise level processes for standing up new Agile teams.
• Improve and expand agile practices and introducing Scaled Agile Framework (SAFe) to globally distributed teams.
• Design and deliver training for Delivery Managers and IT managers on how to become effective leaders and change enablers.
• Played the role of the Chief Scrum Master and filled in the shoes for the individual team scrum master when required. Carried out SOS (Scrum of Scrums) on a regular basis
• Mentoring fellow BAs and managing a team of cross project vendor BAs (8-10 BAs)

Confidential, Hartford, CT

Program Lead Analyst / Program Manager

Responsibilities:

• Establish direction by partnering with project stakeholders to facilitate, define and document Business Requirements and Business Use Cases for end to end customer experience for multiple high visibility projects
• Analyze and drive definition of ambiguous scope with cross functional stakeholders
• Interface with senior leadership, set direction and make operational and managerial decisions on projects
• Develop project and program processes and controls for scope, budget, risk, and issues ensuring all aspects of the initiative are delivered according to the overall plan.
• Team management, multi-location vendor management and regular reporting agendas
• Client management, presentations and demos
• Participating and providing solutions in strategic meetings for strategic decisions
• Data analysis, mapping and layout designing for integrating module import and export jobs.
• Requirement gathering and providing solutions for strategic decisions
• Coordinating and synchronizing deliverables of various modules to ensure they align to the strategic goal.

Confidential, Chicago, IL

Scrum Master & Lead Consultant

Responsibilities:

• Handling the offshore team and multi-vendor environment
• Team management (5-7 BA consultants) and regular reporting agendas
• Conducting and felicitating daily standups/ scrum meetings and presenting progress reports to the management.
• Client management, presentations and demos
• Worked on Import/ Export Jobs for various data migration and vendor system integration for regular policy, financials, bills data exchange.
• Discussions with States for rules around Indemnity Benefits and rule sets
• Verifying rule sets, creating real time states indemnity benefit data for these rules.
• Medical Bill Repricing Module implementation and rules development for Vendor Import and Exports of claims and bill files.
• Analyzing and Managing State forms
• Providing solutions for strategic decisions