Technology Profile

Program Project Management Systems Manager

Results-Driven leader, successful in designing and optimizing technologies to drive business performance for leading organizations such as KPMG, PepsiCo, Citigroup, MetLife, Kraft Foods, Starwood Hotels, HHS, Philip Morris USA, New York City Housing Authority, and the National Multiple Sclerosis Society. Experienced in all aspects of system development lifecycle methodologies, project planning, system development, system support and administration, task scheduling, and including application and infrastructure development, data warehouse development and system integration.

Excellent ability to establish and manage relationships, establish project specifications, develop software solutions and direct software deployments. Proficient in process reengineering and cost/benefit project analysis.

Professional Experience

Confidential

Sr. Project Manager - Contractor

• Representing In-sys Consulting LLC, contracted to build, manage and execute plans and maintain budgets for multiple KPMG projects simultaneously application and infrastructure :
• SAP Infrastructure Environment Build Pre-Production, QA, Production, and Disaster Recovery .
• Collateral on Demand Initiative to automate the creation of branded sales and marketing material.
• Accounts Management System Implementation Web based tool for Account Managers to manage budget, forecast revenue, account relationship management and reporting.
• Adobe Connect Virtual Classroom - Performed POC and created road map for implementation.
• Offshore Infrastructure Replacement Project Implemented new environment supporting over 2000 off shore personnel.
• Created business case and implemented interface integrating two Work Ticket Systems i.e., Remedy

Confidential

Sr. Project Manager - Contractor

• Representing Interpros Inc, contracted to manage the Starwood Direct Connect project. The development objective was to connect Travelocity and Wholesalers electronically to the Starwood Central Reservation system via partner gateway. Completed the following:
• Directed project team members including 3 tech leads and on and off-shore development resources.
• Worked with development team and IT operation and support departments to establish project estimates.
• Managed partner relationships: Travelocity, wholesaler MLT Vacations and gateway partner Hotel Booking Solutions Inc HBSi .
• Nathaniel Bryant R sum Page 2

Confidential

Sr. Project Manager BA Contractor

• Representing the Doyle Group, contracted by CIO to manage and execute two critical outsourcing projects for the Risk Management, Finance and Research Departments. Completed the following:
• Created and maintained 2 project plans
• Directed 2 project teams: 6 member Risk Team and 19 member Research Team
• Researched and selected outsourcing vendors for RFP processes
• Managed vendor relationships
• Gathered current and future system requirements for Risk, Finance and Research Department
• Created RFP for Insurance Risk Management Information System RMIS and selected vendor. System will facilitate the collection of exposure and claim information for home offices, chapter and division locations. i.e., workers compensation, property values, events, director and officers, auto, fiduciary, events, etc
• Created RFP for Grant Management Information System, selected partner and implementation is pending. System facilitates the management of 45 million in research grants per year.
• Implemented a Web-based Enterprise Risk Management System insurance system supports 118 business locations

Confidential

IT Project Manager Contractor

• Representing Orin USA, contracted to manage the integration and remediation work-stream with a focus on integrating Pepsi legacy applications 15 plus with a new consolidated PepsiCo Customer Master System. Applications requiring remediation include SAP, Trade Contracting, EDW, Pricing, Enterprise Reporting, Accounts Receivable, Bottler and Foodservice Sales Invoicing. Directed diverse team to complete the following deliverables and program activities:
• Created and maintained project plan while tracking progress for on and off-shore development and integration activities. In addition, created an integrated go-live Cutover Plan for entire program.
• Completed requirement and functional design definitions e.g., FD and FMDs for all Customer Master Interfaces.
• Completed logical and physical Customer Master database design and development
• Preformed program level coordination across 3 work-streams Data Conversion, New Customer Master Development and downstream Legacy Remediation teams including SAP.
• Facilitated weekly program level meeting to ensure open issues were addressed and risks mitigated.
• Collaborated with PMO to ensure quality and compliance of system development and enhancement deliverables, including test case development, tracking and maintaining results using Quality Center.

Confidential

IT Project Manager - Employee

• Recruited to manage/execute projects concurrently, collaborate with clients, ad agencies and development team to enhance and expand the Citibank Loyalty Solutions Platform ThankYou Rewards Network and an integrated data information platform to support interactive marketing, Web and E-mail campaigns, and decision management.
• • Implemented tools for real-time interactive web messaging, email campaigns and direct marketing i.e., Sonar, Unica Campaign .

• • Defined and developed Cognos cubes and reports including Member, Rewards, Sponsor, Redemption and Web Visit cubes.
  • Managed activities for implementing application entitlements and operational procedures for this new marketing and business intelligence tool-set including Unica Plan and Campaign, Cognos, SAS and SQL Plus.
• New Credit Card Management System: Responsible for implementing application modules in support of business account migration conversion efforts:
• Led a number of customer service application development initiatives to improve customer service while reducing on-call time for Reward Network Service Agents.
• • Customer Acquisitions, Credit Bureaus and Anti-Money Laundering AML
  • Customer Communications Letters, Statements and Rewards
  • System Interfaces and Infrastructure

Confidential

Project Manager/Business ANALYST - Consultant

Representing Major Oak Consulting, plan and execute 2007 project forecasting for MetLife's IT department supporting Procurement, Real Estate, Audit, Corporate Compliance and Regulatory business divisions. Collaborate with directors and the PMO, provide direction to staff, facilitate and/or participate in planning sessions, and create planning deliverables. Ensure final 2007 budgets are updated and complete on corporate Portfolio Management System Chimes . In addition, propose monthly forecasting process improvements, create a project communication template, and normalize actions plans SMART for development goals and objectives across the IT Application Development Department.

Confidential

Project Manager - Consultant

• Representing STG Inc., develop and execute a plan to implement an Enterprise Architecture Program for the US Department of Health and Human Services HHS and Operational Divisions 13 such as the FDA. Provide direction to 24 team members, create and manage project plans supporting program objectives. Work closely with HHS Enterprise Architecture PMO, STG Program Director and provide technical support during program
• planning, development and deployment. Maintain annual operating budget, resource levels, and provide weekly and monthly project status reports for HHS Client and STG leadership. Maintain ISO 9001/2000 certification and contract/practice audit.

Confidential

An organization providing consulting services to over 100 government agencies.

• Team Project Manager, Business Analyst Consultant
• Assisted The Bronner Group Program Manager/VP of Client Services and provide team leadership to consulting team and government employees. Plan and execute business process reengineering project for New York City Housing Authority NYCHA Operations including Housing Applications, Maintenance Operations and Leased
• Housing. In addition, provide direction for creating new business requirement specifications and the development of a logical data model supporting the new streamlined business processes. Create and manage project management
• office PMO , project plans, maintain operating budget and provide weekly project status reports for NYCHA leadership.

Confidential

Organization providing digital age product offerings and services to disadvantaged US Communities.

Executive Director / Project Manager

Challenged to define organizational structure and develop project plans while contributing to company goals. Obtained community development and technology partners, led 11 team members and direct 2 outsourced vendors. Create, execute and manage technology development and deployment plans and maintain financial forecast and operating budget.

Confidential

PROJECT MANAGER/ ANALYST / Programmer - Employee

Recruited to perform business analysis, manage and execute one or more development projects concurrently while collaborating with clients to develop mutually agreed upon project charter, scope and delivering project within budget, schedule and to client's satisfaction. Defined and acquired necessary project resources. Established and reviewed project budget with client and tracked progress and deliverables. Led cross-functional team through the system development lifecycle.

Systems Initiatives/Management Application Development

• Provided primary management and system support for critical enterprise sales reporting system. The system Volume Tracking provides forecasting, budgets and actual sales volume information to senior management and approximately 2,500 field sales and marketing users. Guided team through Total Quality Management TQM techniques and methodology, significantly improving system reliability, integrity and timeliness.
• Facilitated management of 2B in promotional campaign funds by creating the Retail Promotion Planning and Sales Communication System for marketing and sales organizations. Directed 32-member team using object-oriented design techniques and Java coding. Team utilized Rational Unified Process Methodology and USE Case.
• Reduced non-saleable product costs 7M per year by deploying Damaged Goods Tracking System and Customer Service Level Reporting development projects.

Technical Experience/Knowledge

• Platforms: Windows 2000/98/95, MAC-OS, OS/2, UNIX, TCP/IP, IIS, NT 4.0, WebSphere, MVS, VM/CMS
• Software: MS Office 2000/98/95 Suite, MS Project, Excel, Visio, Access, FTP, Citrix, Portfolio Management i.e., Chimes, Empire Time , Telelogic's Enterprise System Architect Tool, Metis Enterprise Architecture Repository, Cognos, Unica Plan and Campaign, Sonar, CRM, Tipco, Informatica, Mercury Quality Center, Risk Console, Web Grants, PPM, SharePoint, Planview
• Databases: Access, Oracle, DB2, SQL Server