SUMMARY:

• 10+yearsProject/ProgramDelivery,ClientManagement,StakeHolderManagement,Communications/Resource&Vendor Management functions.
• 5+ Years of Experience working in Agile / Scrum methodologies for enterprise IT delivery.
• Coaching scrum team members, stake holders and product owners on Agile methodology.
• Facilitate scrum activities including sprint planning, sprint review,retrospectives and daily scrums.
• Coach Executive Leadership and various functional Subject Matter Experts on Agile.
• Project Management /Delivery/Implementation experience in multiple industry domains such as Digital/Mobile, Insurance, Telecom, Retail, Automotive, Airlines, Finance and Banking.
• Project Management/Delivery in ECM (Enterprise Content Management), ERP (Enterprise Resource Planning), HRTransformation Projects, DW (Data Warehouse), Client - server (J2EE),(.NET/SharePoint), BI and Analytics services
• Responded to RFI, RFP, RFQ queries supporting presales/sales/Vendor and procurement teams and prepared Statement of work.
• Developed and sustain strong & working relationships with internal & external partners.
• Interaction with Sr. Management & Executives and all other levels of the Organization.
• People Manager experience, including managing onsite / offshore team AND mentoring and coaching skills.Managing high performing project teams.
• Excellent communication and presentation skills, with the ability to effectively negotiate with senior stakeholders.
• Successfully guided Multiple teams through transition from waterfall to Agile development.
• Functioned as Scrum Master for MULTIPLE releases, each delivered on time with no critical bugs released to production
• Introduced tools and processes to successfully use Agile software development practices with a combination onshore/offshore team
• Spearheaded migration from Waterfall process to Agile (SCRUM, for MULTIPLE development teams (SCRUM Master)
• Served as Scrum Master overseeing successful consecutive release cycles, increasing content by 20%, decreasing bugs 30%, and assuring 100% functionality with each cycle.
• Lead complex projects involving multiple departments across specialty areas that have significant impact on business productivity and operations.
• Managing delivery engagements end-to-end on teams averaging more than 100+ in total.
• Saved 35% of cost in the fixed price projects by efficient resource management and knowledge management.
• Independently manage timelines, resources, budget, staff and implementation efforts.
• Managed projects for multiple Portfolios.
• Establishing new delivery models, including onshore/offshore resources.
• Extensive experience in leading and delivering high profile programs in excess of $1 - 5M.

PROFESSIONAL EXPERIENCE:

Project Manager/Scrum Master

Confidential

Responsibilities:

• Facilitate effective scrum related team meetings.
• Facilitate Agile initiatives from initiation through release, providing oversight to ensure alignment with Agile/Scrum practices, including but not limited to, project kick-off, sprint, release and deployment planning. Acted as Scrum of Scrum master, coordinating multiple distributed teams (India,USA,Canada).
• Stated new cross-functional, mostly remote, team Facilitated daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.
• Track sprints and releases against delivery metrics and prepare status reports and internal/external communication as required
• Managed the Sprint/product backlog and key project elements.
• Accountable alongside the scrum team for the of release objectives and results that meet stakeholders’ needs and expectations
• Responsible for leadership, direction and coaching to teams while partnering with business and executive stakeholders.
• Broadly ensured that Agile principles and values are embedded in the team and followed.
• Experience working in Agile / Scrum methodologies for enterprise IT delivery.
• Facilitate daily scrums to monitor and shape project progress and resolve any issues the team may be experiencing. Lead daily stand-ups and scrum ceremonies for multiple scrum teams.
• Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings
• Conducted other Scrum ceremonies such as Sprint Planning, Review and Retrospectives..
• Work with product owners to groom the product backlog creation/grooming and plan sprints Preparing teams and product backlog for upcoming Sprints and focus on agreed-to Sprint goals.
• Coordinating with external teams, identifying shared IT services and dependencies.
• Learned and successfully used Jira tool for Scrum.
• Creating and maintaining frequent collaboration (tracker boards, JIRA, Confluence, daily Scrums) within the Scrum teams and for project stakeholders.
• Conducted ongoing tracking and review and Track progress against plans and identify risks.
• Conducted program(s)/project(s) plan review .Perform analysis on overall project performance (e.g.; Change Requests, Defects, post implementation defects, etc.) to implement continuous improvement.Managed IT Projects Delivery & Demand for multiple LOB's / Portfolios.
• Ensured that all projects are delivered on-time, within scope and within budget.
• Responsible for Driving all aspects of project delivery including defining project scope, specifying deliverables, estimating project duration, effort and cost, managing project budget, creating detailed project plans, and schedules .
• Worked with other team members to assess inter-dependencies of efforts and potential gaps in plans and/or conflicts in resources - Ensure all plans reflect dependencies
• Stayed current on new processes and procedures - communicated key changes to aligned team.
• Responsible for staffing/resourcing for successful project delivery, supervising technical teams both onshore and offshore. Partnered with Resource Management Team/VENDORS for availability and allocating the delivery resources for projects and non-project activities.
• Resource planning to deliver projects on time and within budget.
• Established new delivery models, including onshore/offshore resources for the projects. Lead offshore project managers,and delivery heads to provide business, project and IT/ITES improvement data to stakeholders.
• Owns end-to-end solution delivery. Ensure projects are delivered on time,on budget
• Accountable for project intake and estimation.
• Worked closely with the Architect and the Delivery Director during the concept phase of project to define project delivery approach, methodology.
• Accountable for the leadership from project initiation to implementation. Ensures that appropriate organization, governance, decision making, and delivery structures are met
• Ensures that standard and best practice for project and management processes are applied to plan, and execute initiatives.
• Lead and mentor a team and serve as an escalation point for delivery issues.
• Perform regular delivery risk reviews and support the project teams with escalations and resolutions as required. Managed a LoB project team consisting of Business Analysts, Business SMEs and technology resources (including onsite/Offshore) allocated to a project.
• Handle vendor contracting and management and Stakeholder Management.
• Responded to RFI, RFP, RFQ queries supporting presales/sales and procurement teams and prepared SOW.Draft project briefs, RFP/RFQ documents, and heavily engage in vendor selection
• Ensured IT software delivery meets high quality standards.
• Established long-term partnerships with the business partners and account team.
• Organized and maintained effective communication, both internal (within project team) and external (with project stakeholders and business partners).
• Establish project structure and reporting relationships, ensured that everybody understands the project goals and his/her role and responsibilities, encourage good working relationships among all project team members, motivate and resolve conflicts between individual team members.
• Worked with the Practice Managers to develop and maintain the required skills and competencies on the delivery team.

Senior Project Manager/Scrum Master

Confidential

Responsibilities:

• Ensure the development teams are practicing the Agile principles and SCRUM Best Practices
• Facilitate Daily standups, Iteration/Sprint planning, mid sprint reviews, Iteration/Sprint retrospective meetings for multiple teams.
• Leveraged Scrum knowledge and experience to recommend on how Scrum is implemented.
• Coached team members on Agile / Scrum framework and deployed scrum practices, mediating through conflicts, helping the team to make decisions, fostering the team’s self-organization.
• Report weekly project status to the stakeholders in the form cumulative charts using JIRA
• Identify, own and remove impediments for team on a daily basis. Reach out to the organization network to remove impediments before they become blockers
• Identified and mitigated team risks and impediments to sprint goals(blocking issues, critical defects and conflicts) on daily basis
• Track metrics of team progress, productivity and use the metrics to help the team get better
• Collaborate closely with the Product Owner and Stakeholders to facilitate cordination across teams .Provide all support to the team leading by example.
• Work with product owners to groom the product backlog creation/grooming and plan sprints Preparing teams and product backlog for upcoming Sprints and focus on agreed-to Sprint goals.
• Assessing the Scrum maturity of the team and coaching the team for higher levels of maturity
• Serve as a coach while empowering team self-organization and self-management
• Cultivate robust and sustainable working relationships between business and technology teams to foster a cross-functional team environment
• Promote Agile across the organization and coach individual team members and teams
• Make recommendations for continuous improvement to enhance effectiveness and play active role in organization agile transformation.
• Responsible for end to end project management and delivery for AMS engagement and Development Projects which includes project planning, delivery, client interaction, managing project operational parameters and people management
• Drive Continuous improvement initiatives within the team to deliver on team productivity and value to customer and Conduct periodic delivery reviews with the customer on the engagement.
• Interacting with Customer Stakeholders and being the Single Point of Contact and accountable for AMS and Project delivery topics
• Work with different levels of management in the organization with regards to project delivery, resourcing, escalation management, reporting, etc.
• People Management responsibilities - performance appraisals, productivity improvement, talent retention, career planning & development.

Project/Delivery Manager

Confidential

Responsibilities:

• Coordinated with internal resources and third parties/vendors for the flawless execution
• Ensured that all projects are delivered on-time, within scope and within budget
• Developed project scopes and objectives, involving all relevant stakeholders .
• Ensured resource availability and allocation and Act as the primary liaison between all team members assigned to a project, IT&business and maintained project documentation.
• Reported and escalated to management as needed
• Managed the relationship with the client and all stakeholders and managed multiple projects.