Project / Program Manager Resume

SUMMARY

Experienced analyst & project manager offering 10 years of success leading all phases of diverse technology projects; MBA credentials; degrees in computer application; computer programming and business finance experience.
Business strategist; hardened skills from past Business Analysis experience; help plan and manage multimillion - dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
Expert in agile, hybrid and waterfall project management methodologies; able to manage large project teams; known for high-quality deliverables that meet or exceed timeline and budgetary targets.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Project / Program Manager

Confidential

Responsibilities:

Directed global NPI rollouts of new software and systems for client.
Ensured defect-free releases through careful planning and setting up QA efforts.
Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects.
Project-managed large-scale initiatives involving the transition of programs to new platforms and the migration of disparate systems abandoned years ago & over budget.
Improved the consistency, recoverability and accessibility of data by 30%.

Sr. Business ananlyst

Confidential

Responsibilities:

Ensured defect-free releases through careful planning and setting up QA efforts.
Delivered detailed feature roadmaps that included action items and project targets.
Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as $750K under budget.
Led design and multistate rollout of robust, scalable and secure electronic data interchange (EDI) and enterprise resource planning (ERP) systems for clients including Confidential Cross Confidential Shield and Independence Confidential Cross.
Completed projects up to two months ahead of schedule, as much as $1.2M under budget and to universal client acclaim.
Drafted user stories, use cases and functional specifications to support product development.
Gathered and analyzed market information and used findings to define product strategy.
Applied best practices of software development while staying abreast of advances in the practice.
Automated repeatable tasks where possible.
Guided scrum teams in agile development.

Web Developer

Confidential

Responsibilities:

Completed programming assignments to enhance automated data/voice applications and software within mainframe, network and client/server environments.
Improved functioning of databases, communication systems, storage area networks and server configurations.