Senior Program/project Manager Resume
PROFILE:
Project Manager with twenty five years of experience in information technology management, application software development, Commercial Off - The-Shelf COTS system implementations and successful project management from front-end process management including charter development, analysis, requirements definition, resource requirements and staff acquisition, cost estimating, cost management, project planning, schedule development and management, scope definition and management, and project process assessments to back-end process management including processes used to ensure quality and delivery dates, milestones and goals. Confidential ’s experience includes all levels of project management, business and workflow analysis, technology and organizational assessments, IT management, earned value management, cost estimating, corporate information systems, consulting and field service, application development, multi-million dollar budget responsibilities and integration/system testing. Proven communications skills; entrusted with top secret-level clearance for Retail and IT Technology leaders. Recognized for leadership, ownership of project processes, innovative problem solving, software quality assurance management, and achieving desired results. Industry experience includes insurance, financial, asset management, medical and pharmaceutical, manufacturing, military contracts, military and private PMO projects, IT recruiting, distribution and shipping, merchandise planning, procurement/allocation, and service organizations.
TECHNICAL SKILLS:
Languages: COBOL (COBOL II, COBOL for MVS, IDMS COBOL) JCL, CICS, CA-IDEAL, DOCUGEN, BASIC, SIRCUS, ARTIS, PASCAL, RPG II, FORTRAN
Operating Systems: MVS/DB2, MVS/VSAM, OS/390, MVS/XA, MVS/ESA, DOS/VSE, MS-DOS, VM/CMS, VM/SP HP05
Data Bases: DB2, RDBMS, VSAM, Essbase and Teradata Data Warehouses, IMS, Oracle
Hardware: Numerous IBM and AMDAHL mainframes, AS400, HP 3000/9000, Micro VAX 2, Wang VS65, Univac 9000/9200/9400 , DEC 10, DSTE, and others.
Desktop Software: MS Office Suite 2000/98/97, MS Project, MS Outlook, MS Visio, MS PowerPoint, MS Access, Mercury IT Governance Center (ITG), Broad Vision Collaboration, Empire Time for Windows, Lotus Notes 6.5, Niku 6.0, Harvard Graphics, VP Planner, Lotus 1-2-3 and Notes, WordPerfect Office, Easy CAD, Mass 11, Multi-Mate, WordStar, ORG, ORG Plus, and much more.
Desktop OS: Windows XP Professional, Windows 2000 Professional, Windows 98/95, Windows NT Workstation 4.0
Tools: TSO, ChangeMan, File-Aid, Clear Quest, Peregrine, Netman, MicroStrategy, Control-D, DB2 SQL, Xpeditor, WinRunner, ROSCOE, Attachmate EXTRA, Librarian, CA-DataQuery, CA-VMAN, CA-Verify, Swift, TI IEF, HP Cadre Team Work and Erwin Case Tools, ADR/DataReporter, CA-Intertest, PVCS Tracker, APRS, Structured Architect, EasyTrieve, Panvalet, Easy Cad, and much more.
Project Management: All of PMI PMBOK Knowledge Areas (PMP), LPMP, SDLC, CSC Catalyst Methodology, SEI CMM/CMMI Methodology, Waterfall Methodology, Phased Approach Methodology, Agile methodology, Rapid Application Development, Business Requirements Engineering, Project Management, Scope Management, Change Management, Schedule Management, Capital Budgeting and Project Justification, Budget Development and Management, Communications Management, Quality Management, Risk and Issues Management, Proposals and Requests for Quote, Team Building and Development and more.
PROFESSIONAL EXPERIENCE:
Senior Program/Project Manager
Confidential
Responsibilities:
- Senior Project Manager assisting with the development of ProjectWorks, which is a Confidential Technology Project Management Methodology product planned.
- ProjectWorks project methodology has adopted the Project Management Institutes (PMI) nine key knowledge areas within Project Management Body of Knowledge (PMBOK).
- The nine PMBOK defined knowledge areas consist of 39 processes that ensures success within every phase of a project.
- Our project methodology follows all 39 PMBOK processes and breaks projects into manageable, incremental phases.
- These phases are described with high-level descriptions along with document templates that are available and recommended for use in each of the phases of a project.
- ProjectWorks is derived from best practices and approaches within project management.
Confidential
Senior Project Manager
Responsibilities:
- Facilitating on average 8-15 meetings per week.
- Vendor Management expert managing 2 vendors and 1 partner on 3 different projects simultaneously.
- Senior Program Manager responsible for all projects related to the NATO IVR system and several online web projects.
- Working on full project life cycle activities from front-end to back-end activities on all of these projects.
- Developed and maintained several MS Project Plans that were integrated with the company’s time reporting system ETime.
- Responsible for ensuring all resource hours and costs are reported properly.
- Planned for and documented project activities and milestones and developed time lines with Subject Matter Experts and IT management staff.
- He has an open invitation from Affinion to return if a position every opened up to his liking.
Senior Program Manager
Confidential
Responsibilities:
- Senior Program Manager of an international program managing the activities of four initial projects and planned for the addition of 2 more projects.
- The company goal was to retire a large export and Clearing House Brokerage (CHB) system IES that has become costly and did not sufficiently support the business and to upgrade their Freight Forwarding system application with an in house built application.
- Completed three project funding proposal packages all of which have been approved, two were fully implemented and a third was in contract negotiation stages at the time I moved on to Affinion Group.
- The projects replaced Pacer’s current Export and CHB system as well as their Freight Forwarding system with two improved in-house built systems and a third party system purchase.
- Before leaving I was successful at building a strong business justification to replace Pacer’s unsupported Acuity accounting system with either a supported upgrade or a purchase of a 3rd party accounting system called Infinium.
- Multiple projects will be generated within this international program to integrate the Pacer operational systems with the new accounting system once the project is approved.
- Program Manager responsible for all projects that become part of the International Program supporting Pacer Global International.
- Working on full project life cycle activities from front-end to back-end activities, Project Charters, identifying Business Value and resources, negotiating IT Executive Board project approvals, and all PMP activities associated with the International projects.
- Developed Project Estimates for use in project funding requests.
- Documented project activities and milestones and developed time lines with Subject Matter Experts and IT management staff.
- Fully utilized MS Project and other MS tools as the management tools of choice for Confidential .
- I have established a great reputation with both the Dublin Pacer IT organization and the Pacer International business executives.
PMO Project Manager
Confidential
Responsibilities:
- Facilitated all activities on both the Common Claims Platform and CLASS with enhanced Imaging projects.
- Worked on a Common Claims Platform strategy in order to establish and structure a Common Claims Platform Program.
- Worked on Project Charters, identifying Business Value and resources, and meeting with the Executive Steering committee for funding approval of the Common Platform Program.
- Identified the deliverables, milestones and migration strategies for both projects including facilitating the creation of Project Plans, Recommendations and Project Schedules for each of the Claims Initiation, Claims Handling, Imaging and Workflow, Claims Back Office and Reporting, Common Services, Common Data Store, and Infrastructure business areas.
- Documented project tasks and milestones and developed time lines with Subject Matter Experts and IT management staff.
- Utilized Lotus Notes 6.5 and Niku 6.0 as the management tools of choice for Nationwide.
- Facilitated the creation of an organizational model that supports the Common Claims Platform across all business areas and IT support teams.
- Identified projects that impact or benefit other projects for the purpose of scheduling and redundancy prevention.
- Developed a Stop List that identifies projects and temporary fixes that do not fit the Common Platform goal.
- Began the Claims Initiation, Back Office, Imaging and Workflow and Claims Reporting assessments.
Business Owner & President
Confidential
Responsibilities:
- Owner/Operator of an on-line sports auction service.
- Responsible for the entire management and operation of the business from locating and purchasing products for resale purposes, advertising, setting up on-line auction pages on the internet, establishing business contacts, shipping or delivering large amounts of sales product using multiple shipping methods, and the selling of the products on the internet.
- Although my business was doing very well, my true desire was to remain in the IT field as a Director or Program/Project Manager.
Senior Project Manager/Asst IT Director
Confidential
Responsibilities:
- Worked with project teams to develop Project Scope.
- Documented project tasks and milestones and developed time lines with Subject Matter Experts.
- Maintained Project Issues and Risk Logs.
- Created monthly Project Performance Management Reports.
- Completed numerous TeraData Warehouse Report generation projects using MicroStrategy as the reporting tool.
- Trained end-users on how to create MicroStrategy reports.
- Fully utilized MS Project as the management tool of choice for Confidential .
- Chaired weekly Project Status meetings with project team and managers and attended monthly PMO meetings with other Project Managers, Senior Staff and Executive Team.
- Project Manager for the multi-million dollar replacement project for Confidential Express stores’ mainframe Allocation System. The project included multiple enhancements and new interfaces between the remaining legacy systems and the new COTS UNIX based Arthur Allocation system, with the support of 20 personnel over a period of eight months to create significant cost savings. The Arthur Allocation system required numerous modifications using Oracle 11i and was implemented using Oracle’s Application Integration Methodologies with very few problems and the cutover from the mainframe to the Unix based system was seamless for the Express Allocation Division as well as the interfacing mainframe legacy systems. Received letters of thanks and appreciation from two Vice Presidents and the CIO.
- Project Manager on the UPS Agreement project. Saved $800K annually after overseeing the development and implementation of a UPS agreement project and an additional $350K annually after assisting with the management and implementation of the DC shipping logic enhancements, both for the Victoria’s Secret Catalog Distribution Center.
- Project Manager for the Beta93 to Control-D Conversion project. Increased productivity and efficiency for business partners after personally modifying all of Victoria’s Secret related JCL to convert online report viewing from Beta93 to Control-D.
- Sub-Project Manager for the Production Stabilization project. Participated in an elite group that executed a production stabilization project involving the removal of hundreds of obsolete programs and JCL jobs as well as the creation of program data flow diagrams for critical systems to assist with future development, maintenance, and training efforts. Performed as Project Manager responsible for all of the production stabilization efforts within the Distribution Center, and Merchandise Planning software regions.
- Project Manager responsible for the evaluation of an Event Tracking system being offered to the company. Tested and evaluated a garment manufacturing event-tracking system developed by Luen Thai and written using Cold Fusion. Worked closely with the Express Stores Manufacturing Division to ensure their needs were met and more. Made many suggestions for improvements and the system was implemented for use in November 2002.
IT Director and Recruiter
Confidential
Responsibilities:
- Recruited and hired the entire mainframe software development team.
- Worked with project teams and customer support groups to develop IT solutions to problems and software enhancements to improve existing web based products.
- Utilized MS Project as the management tool of choice.
- Participated in weekly Project Status meetings with project team and managers and attended weekly managers meetings with other Project Managers, Senior Staff and Executive Team.
- Personally developed a COBOL program that screens potential employees for criminal records; this is now a major offering for the company that brings in substantial revenue every year.
- Project Manager for the development of a NADA auto-valuation enhancement to an online application system that was offered to numerous lenders.
Project Manager/Test Manager
Confidential
Responsibilities:
- Project Manager for a Government Defense Logistics Agency (DLA) study that won a deal for the replacement of their SAMS asset management system with a CSC stock and distribution product.
- Project Manager on the Asset Management Standard System (MMSS) project. Authored both the Work Breakdown Structure (WBS) and the WBS Dictionary for the MMSS project that was used by both the Marine Corps and the Air Force during Operation Desert Storm. Responsible for much of the initial requirements determination and detailed design efforts on the project. Received formal letters of thanks from both Marine Corps and Air Force personnel.
- Project Manager on the 2 ½ year Independent Verification and Validation (IV&V) project overseeing the Atlantic Research Corporation’s (ARC) IPMIS project working directly for the Air Force PMO. Led all testing and validations efforts for CSC’s first ever IV&V project overseeing the Atlantic Research Corporation’s (ARC) IPMIS development project, working directly with ARC management, the Air Force PMO, and CSC’s Vice President. This very successful IV&V project preceded CSC’s acquisition of ARC.
- Trained numerous Air Force personnel on the SC&D Asset Management System and its continued enhancements for 5 years as part of my responsibilities as Project Manager.
- Senior Software Developer, developed numerous programs using COBOL, CA-IDEAL, and JCL with a RDBMS DATACOM/DB database, running on an IBM, AMDAHL, and AS400 mainframe.
- Completed numerous Information Management Report generating projects.
