Sr. Infrastructure Mgr. Resume
New, YorK
CAREER SUMMARY:
- Data Center Migration & Infrastructure Build - outs: Storage & Network engineering, Database-System Security Administration, Application workflow mapping and datacenter migration phase packaging, network refreshes and upgrades, Windows & Exchange Server Builds including Active Directory + LDAP Migration, Kerberos, DNS.
- Banking / Brokerage: front-office / back-office application design and implementation of fixed income, mortgage backed securities, depository-clearing house interfaces, wealth management interfaces to trading and investment systems.
- Applications: planning, charter / requirements creation, design, development, QA testing, Deployment
- Business Continuity: business recovery solutions / application prioritization / tier leveling
- Disaster recovery planning, testing, DRT solution implementations, backup & recovery
- System End of Life planning and application (s) phase out / closedown,
- Outsourcing: offshore team management, monitoring and setup of ITIL Service Desk & ITSM Tools
- VM / Virtual environments: Migrated / transitioned physical servers to VM for US, EMEA, Asia PAC
- Management consultant to major NYC & NJ corporations to assist senior managers with automation planning, improvements and cost savings strategies.
- Manufacturing Applications: Bill of Material automotive parts assembly, steel frame construction components, Navy ship / submarine component parts.
EXPERTISE IN:
Application Design 10
Application Failover / Dual Site Live12
Applications Development 8
Application Software Testing 3
Asset Management 3
Bill of Materials Creation 7
Brokerage, Trading Applications10
Budgeting - Hardware, Software, Labor Project Costs15
Business Continuity Planning 7
Business Analysis15
Business Impact Analysis 7
Business Process Redesign10
Cobol Mainframe Programming Language15
Change Release & Deployment15
Data Center Infrastructure Upgrades-Application Migration15
Distributed Environment Application Support10
Infrastructure - Data Center Consolidations / Migrations) 7
ITIL Data Center Computer Operations Environment Upgrades 4
ITIL ITSM / Service Management Upgrades / Implementations 3
Management Consulting 3
Network Upgrades 2
PMI / PMO Methodology Setup 8
Project Management Life Cycle planning / Work Breakdown Structures15
RFI-Request for Information 5
RFP-Request for Proposal 7
RFQ-Request for Quotation10
RFT-Request for Tender 5
RUP / Rational Unified Process Integration 2
Server Hardware Decommissioning10
Wealth Management Interfaces 4
Web Portal Design 2
IT PROJECT TOOLS:
Type Years
Clarity-Project Costs 1
Remedy-Incidents Tracking 2
MS PPM-Portfolio Management 1
ITSM-Service Management 2
MS Office Suite15
MS Project Tasks15
MS Excel-Project Costs15
SharePoint 5
SKILLS:
Billing/Charge: Back Inter-Department Charge-Back interfaces, Customer Billing, Bank Reconciliation, Document Imaging
Brokerage: Trade, P & S, Risk Analysis, Trader Pricing Work-Station, Fed & Depository "street" interfaces, GNMA Mortgage Backed Securities, REIT’s, Interest Rate Swaps, Tranche’s Budget / Cost ControlExtensive experience with budget preparation and project cost control / managementCommercial InsurancePolicy, Workers Comp Claim Processing, Premium Reporting, Risk Management Reporting, EDI Notice Of Loss Reporting to State Governments CMMIIntegration of Capability Maturity Model with Life Cycle Methodologies Cost SavingsServer / Hardware Decommissioning of EOL Servers, migration of applications and data to Virtual environments
COTS: Commercial-Off-the-Shelf vendor software solutions implemented for major US companies, US & foreign governments
Database: SoftwareDB2, Sybase, Oracle, SQL
Desktop: SoftwareMS-Office 2007-Word, Excel, PowerPoint, MS Project 2007, Visio 2003
D/Recovery: Comdisco, SunGuard, IBM Data Centers, Exabyte Auto-Loaders, Legato
Replication: Software, Seagate Fail-over Backup Software, Dual-Site Live, Failover
Derivatives: REMIC’s, CMO’s, Forwards, Futures
Financial: G/L, A/P, A/R, Fixed Assets, Payroll, State / Federal Reporting, Budget / Cost Tracking
Infrastructure: Hardware & Network Infrastructure Build-outs-web-portal front-ends, back-end and middleware dual-site live environments to support banking, brokerage 24/7 operations ITSM (Service Mgmt.) Study and implementation of configuration management tools to support Operations and Data Center migrations
Medical/Health Ins.State of New Jersey: Medicaid, Kid Care Program Benefits
Methodology: SDLCRUP, PMI, Booz Allen Project life Cycles
Modeling Tools: Rational Rose / UML, BPWin, Erwin
Monitoring: Tivoli, SMF Tools, MOM
Messaging Software: IBM MQ Workflow, MSN MQ Messaging Software, XMS, IBOLT, Java Message Service, Oracle JMS (WebSphere / Weblogic)
O O Design: Use Cases, Collaboration, Class, State, Component, Design, Deployment
Pricing Feeds: Bloomberg, Reuters 3000 Plus, Nasdaq, TIBCO
Planning: Perform detail planning for all projects that includes all SDLC / life cycle documents and financials for project tracking and control
Process Automation: Documented and converted manual workflow applications / processes into automated computer processes for major New York Banks / Brokerage firms
RAID: Manage Risks, Assumptions / Action Items, Issues, Decisions Made
Regulatory: AML/SAR Implementation Support for Anti-Money Laundering (AML) and Suspicious Activity Reporting (SAR)
RACIRoles/Responsibility: Responsible, Accountable, Consulted, Informed
Reporting Tools: Business Objects, SQL, Query, IBM PMT Engineering/Issue Tracking RFI, RFQ, RFP, RFTWrote RFI, RFQ, RFP, RFT for Major Banks, Accounting Firms (Booz-Allen, Arthur Anderson), US Corporations and Government Agencies (US Navy Department, Federal Home Loan Bank Board / Freddie Mac and GNMA)
Security Devices: RSA Digital Signature, Smart Card, Computer Pen Signature Authentication, CRYPTO Cards, RAS (soft tokens)
SharePoint: PMO/Management/Project Reporting
Storage Devices: SAN, NAS, Distributed, Redundancy / Remote solutions
Structured Finance: Custody, Registration/Transfer/Paying, Repo's, Interest Rate SWAPS
Testing Tools: Compuware QA Center Client-Server Regression, Defect Tracking, QA Playback Legacy Tools; McCabe Instrumentation / Probe Test Interaction tools
WBS: Detail Work Breakdown Structures / Project Plan tasks
Web/GUI: GNMA Pool submission (MS-SQL), Trader Workstation (Unix), Policy, Premium, Claims, Loss Reporting (MS-SQL), Brokerage Plus System/Advantage (Sybase)
Web Software: Retail web-based Portal for Residential Real-Estate (Mortgage-backed Securities) loan-biding/rate locking, servicing, Web Portal for Group, Individual and Universal life Policy/Contracts Agent Access, Internet online / retail banking
Vendor Packages: SunGuard Portfolio Management System, McCormack & Dodge G/L, MSA General Ledger, Fixed Income Pricing, TAPS Front/Back Office Brokerage, ADP's Brokerage Plus System /Advantage, Siebel Call-Center / Customer Relationship Management
EMPLOYMENT HISTORY:
Confidential, New York
Sr. Infrastructure Mgr.
Responsibilities:
- Performed cost analysis, planning and scheduling the implementation of Oracle 11.x, thin/thick clients and server upgrades for an international bank.
- Tasks included the planning and implementation of Oracle and infrastructure upgrades at international locations. Activities included requisition, ordering and purchase of network, application hardware (servers, routers, and controllers) and application testing.
Confidential, New York
Sr. Infrastructure Mgr.
Responsibilities:
- Planned, scheduled, managed, and implemented infrastructure upgrades for subsidiary companies.
- Activities included testing of network & application testing for all international locations.
- Planned, managed and reported team progress, data center infrastructure activities, active directory migration and productivity metrics to senior management.
- Held weekly/monthly meetings with engineering, network, application teams and senior management to plan and forecast data center upgrades; disseminated product information and reported progress weekly and as needed basis.
- PMO reporting governance included creation of RACI Charts (Responsible, Accountable, Consulted, and Informed) and RAID (Risks, Issues, Assumptions / Action Items, and Decisions made).
- Managed risks, issues, escalations and reporting to senior management and project governance.
Confidential, New Jersey
Sr. Infrastructure PM
Responsibilities:
- Evaluated, and tested ITSM / Service Management vendor software capabilities. Created detail requirements, presented findings / recommendations to senior management. Set up presentations for client to evaluate ITSM vendor software that included Service Management capabilities that would enable IT to provision, support, monitor, and control the operations environment effectively.
- Service Management features and functions included Event, Configuration, Incident, Availability, Problem Management, Change Control, and Service Level Management.
- Vendors evaluated included: Service Now, BMC, HP, VMware (v-Sphere)
Confidential, New Jersey
Sr. Infrastructure PM
Responsibilities:
- Planned, defined, designed and implemented Windows, Solaris and Unix VMware / virtual environments for Bank applications. Locations included New Jersey and New York areas in coordination with staff / data centers in EMEA. Major activities included analyzing existing physical server environments and working with engineering teams to develop technical specifications and implementation plans for application migration to VM environments.
- Decommissioned EOL and Physical servers migrated to VM environments.
- Developed technical architecture and application environment documents for presentation to senior management. Presentations included “virtual machine” design, transition & migration steps, “Cloud” Computing Architecture, transition steps, and cost / benefits savings.
- Assisted engineering with the definition of: existing physical machines resources, new virtual machine design, and project steps required for cutover to VM / virtual environments.
- Service Now Configuration Management support updates for physical server conversion to VMware.
- Analyzed Bank environments to track metrics / transaction activity on existing application environments to determine which servers were no longer active. Developed plans and submitted requests to decommission servers that were no longer used.
- Upgraded MS Exchange Server from 2007 to 2010. Added Role Based Access Control / Administration delegation and extended large mailbox support.
Confidential
Sr. Infrastructure PPM
Responsibilities:
- Managed the planning, scheduling, moving and implementation of multiple US data center platforms / applications to Canadian data center sites. Major activities included: hardware - sizing, ordering, infrastructure & middleware build-out, testing and installation of multiple applications / environments - Dev, SIT, BAT, PAT, production and Disaster Recovery for both mainframe (Zos) and distributed environments. Managed data center staff - system administrators, DBA’s, Websphere & middleware engineers. Completed the server de-commissioning and disposal of legacy hardware and applications:
- Data Center and business application migrations of front-end banking systems to data-centers in international locations. Implementations included internet, intranet, client-server, multi-platform (UNIX, Windows, AIX, and Linux). Web environments included Websphere and WebMethods; database environments included Oracle, SQL.
- Migrated Bank applications in US Data Centers to centralized Canadian Data Centers. Decommissioned EOL and physical servers no longer needed.
- Developed proposals, project costs, project plans - for the tracking and implementation of several business applications across multiple lines of business areas.
- Managed multiple data-center rollout teams that consisted of network engineers and Windows, UNIX, Linux, AIX engineers, Oracle / SQL DBA’s, SAN engineers and operations staff.
- Held daily management & team meetings to brief engineering & product teams on project progress and to disseminate project & technology information.
- Tested & implemented application platform messaging interfaces for Oracle JMS (WebLogic, Websphere), IBM TX Series.
Confidential, New York
Sr. Infrastructure PPM
Responsibilities:
- Planned, scheduled, managed, and implemented multiple data center / application moves to a new locations / sites in the New Jersey / New York area. Major activities included hardware & network infrastructure build-out, testing and installation of multiple environments - Production & Disaster Recovery for both distributed and mainframe environments. Managed data center - contractors, vendor staff - system administrators, UNIX & middleware engineers, electrical & engineering contractors, decommissioning / disposal of legacy hardware and applications.
- Designed - development, integration and Quality Assurance environments for programming and testing teams, which improved efficiency and rapid solution implementations for their major clients.
- Developed technical architecture and application architecture design documents for presentation to senior management, which provided “virtual machine” environment comparisons.
- Assisted in the evaluation, selection and implementation of Sunfire 6400 virtual environments.
- Decommissioned physical servers no longer needed after the applications were migrated to VM environments.
- Managed multiple project teams to successfully implement infrastructure and network components for broker / dealer applications
- Established ITIL Framework for Offshore Level 1 & 2 Infrastructure monitoring support teams
- Implemented document Imaging system with dual infrastructure and backup recovery systems that provides trade / deal broker dealer document lifecycle tracking.
- Wrote RFI / RFP to obtain Network Engineering Support
- Developed interfaces to Wealth Management applications and off-shore service centers
- Upgraded MS Exchange Server from 2003 to 2007. Added improved - calendaring, unified messaging, mobility and Web access.
Confidential, New York
Sr. Infrastructure PM
Responsibilities:
- Migrated 400 applications on over 100 servers to consolidated servers in new Delaware data centers.
- Managed data center staff - system administrators, UNIX & Windows, electrical & hardware server engineering contractors. Completed decommissioning and disposal of legacy hardware and applications.
- Established ITIL procedures for Help/Service Desk Monitoring of Mainframe processes.
- Implemented ITIL framework for offshore support the Investment Tracking System in India, Hong Kong & Australia
- Managed major phases of the IBM remediation / outsourcing contract with Chase. Communicated and coordinated business application, operations and engineering activities (network cabling, Storage Area Network, mainframe & distributed database creation / installation).
- Implemented business applications (including fail-over and business continuity) at data-centers in the tri-state area. Implementations included internet, intranet, client-server, multi-platform (SUN Solaris, Intel Windows 2000) environments and technologies. Web environments included Websphere and WebLogic; database environments included Oracle, DB2, and UDB, Network environments included VAN, WAN, LAN and VPN that supported worldwide operations.
- Implemented a 24 Intel server business continuity site for Retirement Services in multiple data centers.
- Implemented SAN / NAS storage systems as part of the major business continuity initiatives for existing bank applications.
- Defined and implemented backup and recovery strategies / equipment for NT, UNIX and (EMC/Compaq) storage networks.
- Developed proposals, project costs, project plans - for the tracking and implementation of several business continuity sites.
- Managed multiple data-center rollout teams that consisted of network planners, NT engineers, DBA’s, SAN engineers and operations staff.
- Held daily/weekly meetings with engineering and product teams to disseminate product information, training materials and reporting templates.
- Wrote RFI, RFQ, RFP’s to obtain hardware, labor and software costs required for data center upgrades, migrations and consolidations.
- Obtained COTS - Commercial Off the Shelf software use by Confidential Bank departments / subsidiary banks for financial and cost reporting.
- Used Process Automation tools to develop workflows of existing server engineering / network connectivity and create new workflows to re-engineer applications and environments.
- Upgraded MS Exchange Server from 2000 to 2003. Added enhanced disaster recovery which allowed administrators to bring the server online more quickly. This allowed the server to send and receive mail while the message stores are being recovered from backup.
Confidential, New York
Sr. Infrastructure PM
Responsibilities:
- Planned, scheduled, and executed plans to meet deadlines for relocation of claims & insurance applications to a new data center in Charlotte, NC. Managed Technical support teams to ensure all desktops and servers were migrated on time to meet data center migration deadlines.
- Decommissioned EOL and physical servers no longer used.
- Managed technical support services for the implementation of Client Server and Web application development teams.
- Provided PMO / infrastructure support for requirements, application design and production implementation.
- Managed the installation, testing and production implementation of vendor and application NT desktop software.
- Assisted with the setup of a new CRM Call Center to provide customer service to Confidential affiliated organizations.
Confidential, New York
Sr. Infrastructure PM
Responsibilities:
- Planned, scheduled and implemented new Web JAVA application / JVM’s for fixed / variable investment products.
- Managed team of RUP Architects, Unix engineers, and JAVA developers to complete project within budget and required time-frames.
- Managed a group of 25 web - java developers, testers, application designers and Database Administrators.
- Designed a Websphere Web-Portal for Agent access to Group and Individual contracts.
- Implemented major fixed and variable contract and product components.
- Generated client contract calculations and statement components.
- Created test cases and data generation scripts.
- Converted MSN MQ to IBM MQ Workflow messaging software for implementation across mainframe and distributed .NET platforms.
