Projects & Program Manager Resume

PROFILE:

Bilingual with a Bachelor of Science degree obtained at the University of Ottawa (1985 - 1989) with Honors in Computer Sciences. 23 years overall experience in IT including 13 years experiences in managing and delivering Infrastructure, VoIP, Telecom, Security, System Development and Integration projects.
A strong capacity to deliver high visibility projects within budget and schedule.
He has participated as well as a Project Manager in the development of the orientation, the objectives and the strategic priorities. Also, he has worked closely with the business sector to define IT requirements for projects and programs in order to identify and harmonize the overall Technology Strategy.
Managed multidisciplinary technical resources in a Matrix Organization;
Managed Vendors resources and services providers
Participate in solution and architecture design with project team
Prepared project dashboard for management and steering committee
Prepared Project budget estimation
Prepared project financial and budget reports
Prepared Project Organization Manual
Prepared Project plan and deliverables
Prepared and presented project solutions to Steering committee
Managed project risks and their solutions
Managed client or business expectation of the project
Managed change request
Ensured all process, procedures and support are in place before going live
All types of environment (Windows, AIX, Solaris, VMware)

KNOWLEDGE AND EXPERTISE:

Macroscope P+

PMBOK (PMI)

Prince

IGP & PDD (Desjardins)

CMMI

Scrum Agile

ITIL

Infrastructure

VoIP / MPLS

Cellular 2G-3G-4G network

Wi-Fi network

Servers migration & consolidation

Office deployment

Confidential, governance et conformity

ERP & CRM Integration

WEB development (eCom)

PROFESSIONAL EXPERIENCE:

Projects & Program Manager

Confidential

Responsibilities:

Microsoft Lync implementation (53 000 users)
Migration Windows XP to Windows 7
Exchange infrastructure implementation
AD Consolidation
Upgrading to VSphere 5.1 and to 5.5
Upgrading VCEM to 7.2
Implementing VCOPS
Upgrading Windows 2000 servers to 2008
Migration SQL 2000 to SQL 2008 & 2012
Capping Solaris environment
Enhancement and transfer AIX environment to new Data Center
Enhancement and transfer VMware environment to new Data Center
Enhancement of Linux environment
Migration Citrix PS4.5 to XenApp 6.5
Consolidating different AD to one Mouvement AD
Implementing and migration of IP Telephony
Upgrading Network Router

Environment:

VMware
AIX/Solaris/Unix
Windows
Citrix
Active Directory
SCCM / SCOM
Microsoft Lync
Exchange
MS SQL
Oracle
Big IP / F5 / MPLS

Confidential

Program Manager

Responsibilities:

Implementing a new Identity & Access Management (IAM) system
Consolidate different Active Directory into a new AD

Environment: RAC/M Identity (OKIOK)

Confidential

Program Manager

Responsibilities:

Infrastructure isolation
Network isolation
AD isolation
VoIP Isolation
Messaging Isolation

Environment:

Windows
LAN / WAN / Firewall
Active Directory
SCCM
IP Telephony
Exchange 2003 / 2007
Domino
BES
SAN
RAS (Cisco VPN & OBE)

Confidential

Program Manager

Responsibilities:

Confidential audit
Implementation of Cyber-Ark and IDS
Perform Confidential audit and patch security hold

Environment:

Cyber-Ark
Windows
Unix
SAS / Oracle

Confidential

Program Manager

Responsibilities:

Confidential governance & conformity
Arcsight evaluation
Genesys Infrastructure Implementation

Environment:

Arcsight
Genesys

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