SUMMARY

• Experienced with Agile/SCRUM, Iterative and Waterfall project methodologies
• Over 20 years’ experience in Information System solutions in a variety of business areas.
• Experienced Confidential all phases of project management, software architecture and business consulting.
• Communicate and work well with wide range of personalities. Enthusiastic, creative, easily assumes responsibility.
• Exceptional talent for creating design solutions, innovative, quick learner, ability to adapt quickly to a challenge.
• Equally effective working in self - managed projects and as a member of a team.
• Ability to identify problems and implement effective solutions.

TECHNICAL SKILLS

Technologies/Languages: ATG eCommerce platform, MS .Net, MS C#, Visual Basic, Microsoft Transaction Server, COM, DCOM, ADO, XML, ASP, VB Script, Java Script, VBA, COBOL, CICS Command Level, RPG II, Natural, Assembler

Databases: SQL Server, DB2, Oracle, MS Access, RDB, INFORMIX

Tools: VersionOne (agile), Mingle (Agile), Microsoft Office (Excel, Word, PowerPoint, Visio), Microsoft Project, Apple iWorks (Pages, Numbers, Keynote) SharePoint, JIRA, Confluence (Wiki), CA Clarity, Primavera, Serena Mariner, ERWIN, Rational Rose

PROFESSIONAL EXPERIENCE

Sr. Project Manager/Scrum Master

Confidential, Modesto, CA

Responsibilities:

• Program Manager and project support for the migration of applications and servers from a local data center to the Next Gen data center in Las Vegas.
• Implementation of operational improvements in the PPM tool to support the blend of Agile and Waterfall methodologies.
• With the recommendation of separating the project governance and waterfall processes and the Agile processes between the Workfront and JIRA toolset.
• Partnered with the Spirits product team to implement their Agile processes in the Workfront PPM software and then again in JIRA.
• Conduct Agile Story Walk through, Release planning, Iteration planning, Daily stand up, Show cases, and retrospective meetings.
• Coordinate cross-functional resources from Business, Development, and QA.
• Communicate project milestones, plans, risk assessments and status reports to project team, business customers and partners

Sr. Project Manager/Scrum Master

Confidential, San Francisco, CA

Responsibilities:

• Project Manager/Scrum Master for the creation of the Interactive Marketing Platform, to replace 3rd party vendor hosting of 70+ Marketing campaign web site-lets. Saving Macys approximately $1.5m annually.
• Modularization of a single monolithic functional module into 5 smaller more responsive modules (Order, Customer, Content, Discovery, Batch). Including new server infrastructure to host these modules.
• Reducing deploy, load and initialization times by 80%.
• Integrated Macy’s Same Day Delivery option in to the Checkout flow.
• Create a token-based authorization module. Separated the authorization functionality in to its own deployable module. Including new server infrastructure to host this module.
• Implementation of the Mashery API management software tool and infrastructure.
• Conduct Agile ceremonies: Story Walk through, Release planning, Iteration planning, Daily stand up, Show cases, and retrospective meetings.
• Communicate project milestones, plans, risk assessments and status reports to project team, business customers and partners.
• Coordinate cross-functional resources from Business, Development, and QA.
• Toolset included: Mingle and VersionOne (Agile). CA Clarity (financials). Jira, Confluence, Java, Nodejs, Express, Handlebar, Postgres, Heroku (technology stack).

Sr. Project Manager

Confidential, San Jose, CA

Responsibilities:

• Collaborate and Coordinate with cross-functional engineering and technical teams to drive consensus on product evaluations and reviews of vendor Project and Portfolio management software tools.
• Facilitate workshops to verify requirements with key business stakeholders. Review and update documented business requirements against RFP responses. Review solution proposals & Statements of Work (SOW).
• Develop and manage implementation plans and schedules.
• Assess, document & communicate project risks and mitigation plan.
• Create business case and budget justification documents to support Broadcom’s software approval processes.
• Provide clients with advice on industry best practices and methods for EPPM.
• Toolset included: MS Office MS Project (administration).

Sr. Project Manager/Architect

Confidential, Redwood City, CA

Responsibilities:

• Lead engagements from the pre-sales stage through successful delivery of project in terms of scope, deliverables, budget, client satisfaction and achievement of business requirements.
• Participated in responding to RFP. Created solution proposals & Statements of Work (SOW).
• Manage daily sprint activities (Agile), and weekly (Waterfall) project team meetings.
• Maintain and report on project status, schedule, milestones, issues, risks, scope and budget.
• Facilitate workshops to define client requirements with key business stakeholders.
• Provide clients with advice on industry best practices and methods for EPPM.
• Capture customer requirements for consulting services and/or custom requests for ongoing product development.
• Design and configure application products to support client implementation objectives.
• Toolset included CA Clarity (financials). Salesforce.com (forecasting and Customer management). MS Office & MS Project (administration).

Sr. Project Manager

Confidential, Cupertino, CA

Responsibilities:

• Managed the initiative to consolidate the number of unique translation vendors that were used in each of the Apple World regions.
• Apple had somewhere between 150 & 200 translation vendors on their list and the Vendor Management Organization wanted to trim that number down to approximately 50.
• Managed enhancement to the financial system used to track advertisement investments for offshore iPhone telecommunication service providers.
• Managed enhancements to the iTunes image assets tracking system.
• Managed enhancements to the internal MARCOM team WordPress Documentation and event management intranet site.
• Collaborate with creative and technical teams and other groups where dependencies exist, and global users as needed.
• Assist in development of test plans and participate in User Acceptance Testing for each project.
• Toolset included: Apple internal platform tools.

Sr. Project Manager

Confidential, Pleasanton, CA

Responsibilities:

• Coordinated the implementation of the ADP Payroll software package.
• Enhancements to the DBMS that managed the gift card tracking system.

Sr. Project Manager

Confidential, Bothell, WA

Responsibilities:

• Manage multiple cross-functional, cross channel eCommerce projects using the ATG eCommerce platform.
• Including the Unity product launch, iPhone, Comparative Buy Flow (A/B) testing, GoPhone.com micro site.
• Responsible for the iPhone program eCommerce buy flow functionality across the att.com site.
• Coordinated with language translation vendors for content localization
• Coordinated the requirements for the eCommerce teams Project Development Process (PDP) with the goal of implementing this process in the newly purchased Primavera PPM suite of tools.
• Coordinated cross-functional resources from Business, Creative Services, Development, QA and Release Management.
• Communicate project schedules, project plans, risk assessments and status reports to project team, business customers and partners.
• Confidential &T’s toolset includes Oracle Primavera (financials). Jira, Confluence, MS Office (administration). ATG eCommerce Java platform, DB2 (technology stack).

Client Services Manager

Confidential, Seattle, WA

Responsibilities:

• Restructured product implementation and training process and methodology.
• Responsible for recruiting, hiring determination, reference checking.
• Conducted staff performance reviews and career path management.
• Developed internal training program for Confidential Sales and Technical Support employees.
• Participate in the development and management of department budget.
• Restructured product implementation, configuration and training guides.
• In conjunction with the Sales team, restructured the Service offerings for the Client Services team.

Senior Business Consultant

Confidential, Bellevue, WA

Responsibilities:

• Facilitate workshops to define client requirements with key business stakeholders following UML approach.
• Provide clients with advise on industry best practices and methods for EPfM.
• Design and configure application products to support client implementation objectives.
• Managed the specification, installation and configuration of required Web & Client application and database servers.
• Conduct customer training on the use and features of the products Confidential customer locations and Pacific Edge corporate training facility.
• Capture customer requirements for consulting services and/or custom requests for ongoing product development input and marketing activities.
• Maintain documentation of activities for effective sales management.
• Designed and developed custom extensions and integration between the Pacific Edge product suite and existing customer applications.