SUMMARY:

• Highly skilled in project/program/release management and systems development using the latest technologies and development methodologies (including CI/CD, TDD, ATDD)
• Extensive experience in scaled Agile, Waterfall and hybrid environments
• 8+ years of experience as Project/Program Manager
• Highly successful in working with technical and non - technical resources (including Executives) and vendors.

WORK EXPERIENCE:

Agile Program Manager

Confidential

Responsibilities:

• Managed onsite, remote onshore and offshore business, development and testing teams as a Scrum Master and Program Manager to develop new functionality for Broker Portal program within Digital Technologies group at Anthem.
• Took additional responsibilities in Change Management, infrastructure setup and released a brand new web site including data analytics.
• Managed onsite and offshore business, development and testing teams to develop next generation complaint management system for multiple business units at Johnson and Johnson. This was a $1.5 Million program built using Salesforce and resulted in 50% improvement in complaint resolution times.
• Managed onsite and offshore business, development and testing teams for custom Master Data Management (MDM) implementation with a budget of $400K at Amgen.
• Managed 2 Scrum/Kanban teams that included Business Analysts, Client Product Owners, Subject Matter Experts, Developers, data analytics leads and QA Engineers.
• Successfully transformed multiple departments from Waterfall to Agile.
• Took additional responsibilities in Release Management, data governance and successfully delivered releases to production.
• Managed onsite, remote on-shore and offshore requirement, development and testing teams for a $180 Million Enterprise-based information management system in healthcare.
• Managed 4 Scrum teams that included Business Analysts, Client Product Owners, Subject Matter Experts, Developers, QA Engineers, architects and technical writers.
• Built teams from the ground up, continuously refined the onshore and offshore processes and delivered 3 full releases across 18 sprints.
• Received an outstanding leadership award from Xerox for providing Scrum Master and Product Owner Proxy services that leveraged my skills in technology, project management and client management.

Software Manager

Confidential, San Francisco

Responsibilities:

• Defined user requirements with Product Management and Technical Support.
• Managed local and remote software development teams to design, develop, test and deploy web-based software for Summation product that was used by legal professionals for case reviews (including search) and distributed data processing.
• Improved application response times by a factor of 10, scaled software to handle Big Data and deployed software in the cloud.

Project/Program Manager

Confidential, Milpitas

Responsibilities:

• Managed onshore and multiple offshore cross functional teams for a multi-billion dollar semiconductor company.
• Managed onshore and multiple offshore cross functional teams to design, develop, test, and support web and workflow based software for document management and tape out activities.
• Prepared project plans with scope statement, resource allocation, time management, risk management, vendor management, budget and ROI and worked with CIO and PMO for project approvals.
• Facilitated project meetings, reviewed statement of work with sub-contractors/vendors, prepared project reports (including details on financials) and helped exceed key performance indicators for IT organization.

Java Architect

Confidential, Sacramento

Responsibilities:

• Defined architecture needed for FlexIDS software to be deployable at air traffic control centers.
• Designed and developed a multi-threaded, fault-tolerant, distributed FlexIDS application (including GUI, server, database, SNMP manager and agent) that collects and processes weather data and displays this information to air traffic controllers.

Software Manager

Confidential

Responsibilities:

• Managed the development and delivery of voice enabled Windows Mobile applications and real-time control software for order management, productivity monitoring and workload planning for warehouse distribution centers at major retail giants like Walmart.
• Led a cross functional team of Marketing, Systems Engineering, IT, Software Development, QA and Customer Support engineers to build ETL interfaces for Manhattan and Red Prairie warehouse management systems.
• Prepared and managed schedules and budgets for software projects (budget ranging from $100K to $500K each).

Software Manager

Confidential, Sunnyvale

Responsibilities:

• Managed the development and delivery of storage appliance management software that resulted in 60% more sales for OEM partners.
• Led a geographically dispersed cross functional team of Marketing, QA and Software Development to build GUI (localized) and server software for storage appliance.
• Guided the development of a 6-member team to develop software for configuring RAIDs, monitor system status, perform disk rebuilds, verify and monitor system events.