• 15 years of driving technology and business innovation for global enterprise leaders in financial services banking , insurance and healthcare
• Result-oriented IT professional adept at directing, implementing and supporting multiple, full lifecycle complex, multimillion-dollar technology initiatives. Proven talent for leading Information Technology IT and business transformation, improving performance and results through skillful change control and insightful process improvement, consistently delivering projects on time and within budget.
• Effective team leader, highly organized and detail-oriented with solid interpersonal, motivational and presentation skills backed by hands-on, collaborative management style and experience directing cross-functional teams in matrixed environments.

Highlights of expertise:

• Team leadership and coaching
• Bridging gap between Business and IT
• Requirements elicitation management
• Business process modeling and improvement
• Distributed team management
• Scrum, Scaled Agile, Waterfall
• Managing client expectations
• Business analysis / Budget management
• Gap analysis / Risk management
• Vendor management

Professional Experience

Confidential

Senior Project Manager PMO Mortgage Technology Consultant

• Technologies: Rally, Nexus, Maximo, Remedy, Prism, SSAS, SSIS, SSRS, PDWare, HP ALM, Infosphere, Oracle Exadata
• Scrum Master for Mortgage Data Exchange
• Daily scrums, backlog grooming, sprint reviews, system demos for user acceptance.
• Facilitating Agile train planning feature / story estimation and prioritization, Kanban, sprint planning, portfolio and program support.
• Executive reporting, managing releases.
• Managed 1.2M program for Operational Data Store, Mortgage Data Exchange, Loan Mart, HMDA, MDS, HHF and MACE middleware applications for meeting the Bank's critical financial, regulatory and technological requirements.
• Managed off-train changes for MACE and CIAS middleware applications for Document Management Technology portfolio.
• Supported multiple lines of business and transforming bank applications for data sourcing, provisioning and reporting.
• Drove prioritization, execution and delivery of n-tier integrations.
• Interfaced with multiple lines of business and technology teams including offshore teams to fulfill custom data requirements.

Confidential

Senior Project Manager Data Mart Vendor Integration Consultant

• Technologies: OBIEE 11g, Oracle 11g, Oracle Service Bus 11g, Informatica 9, Toad for Oracle, MS Access
• Trusted with ownership of vendor data source integrations into the 6M Farmers Insurance Claims Data Mart program, that completely redesigned Business reporting through self-service and enabled improved decision support.
• Led requirements management activities, evaluated legacy reporting tools, created guidelines and standards, and risk management processes.
• Supervised data profiling, dimensional modeling, hierarchical modeling, security modeling. Prepared project lifecycle guidelines for design and development teams.
• Conducted design workshops with Business and IT partners to build consensus.
• Led external vendor Cap Gemini teams of onsite 8 members and offshore 10 members resources.
• Created testing strategy, reviewed test plans and test cases, and served as initial escalation point for issue resolution.

Confidential

Senior Project Manager - IT PMO Consultant

• Technologies: Java, Mainframe Systems, Oracle Service Bus 11g, Siebel 6.0/8.0, XML, Pega CRM
• Led Claims IT initiatives to enhance applications for commercial and personal lines of business.
• Managed automation of end-to-end claims handling for Claims Personal Lines, a three-year, 180M initiative that introduced new products for Exclusive Agency channel for East Coast business expansion. Managed budget of 600K per state.
• Spearheaded re-platforming of Umbrella policies. Managed budget of 500K and led Farmers and external vendor teams Cap Gemini, Invenger, Wipro onsite members 7, offshore members 15 .
• Managed concurrent projects through a transformation phase of migration of Claims CRM system from Siebel 6 to Siebel 8. Ensured smooth porting of project data and functionality cutover through asynchronous release schedules.
• Managed communication and stakeholder expectations. Evaluated vendor RFPs.
• Created organization-wide, end-to-end process flows and documentation for projects. Led change management.
• Implemented project lifecycle guidelines. Supervised use case sessions and gap analysis. Drove seamless integration of vendors with Farmers' systems.

Confidential

Director, Research Product Development

• Technologies: Qt C , Drupal, PHP, MySQL, Java, Labview, Autodesk Inventor, Microchip MPLAB
• Managed team of 25 onshore and 8 offshore resources who delivered a unique patented solution as part of 3M Diagnostic System Program. Served as member of program steering committee.
• Served as Product Owner for three Agile workstreams mechanical, hardware and web development .
• Elicited requirements from healthcare industry and academia stakeholders. Acted as Voice of Customer.
• Built strong relationships with stakeholders and set / managed expectations.
• Negotiated program scope. Presented program reporting and solution approach defense at executive level.
• Oversaw program security and risk management. Supervised creation of a secure Web portal for e-commerce, electronic medical records and communication. Documented FRD to define functional specifications including GUI design and business rules.

Confidential

Product Development Manager

• Technologies: Autodesk Inventor, Microchip MPLAB, Qt C , Yamaha VIP for RCX40, GX Creator, GX Developer
• Led a 200K project for custom development of robotic assemblers for ophthalmic implants to improve manufacturing efficiency by 50 .
• Oversaw development of custom tools, mapped legacy manufacturing process, and conducted interview sessions with technicians to develop target state process model
• Guided development and validation of prototypes which drove product realization.
• Managed enterprise-wide data analytics for identifying manufacturing improvements that led to higher acceptance rates and lower costs.
• Supported development, regulatory approval and commercialization of a new line of a Class II implantable device with improved efficacy and longevity launched 2011, led to 2M in increased sales .

Confidential

Manager, Medical Instruments Repair Division

• Tools: MS Project, MS Access, MS Excel
• Head of Medical Instrument Repair division for healthcare equipment.
• Managed operational excellence company-wide initiative which played pivotal role in reducing cycle time for surgical lighting repairs by 10 .
• Upgraded Inventory Control System from legacy systems to MS Access.