SUMMARY

• ProjectManagement Professional (PMP) with over 8 years of direct Project Management experience and over 10 years' experience in IT Infrastructure and wireless industries.
• Strong working knowledge of ITIL, SDLC, Agile & Waterfall methodologies.
• Experienced in technology consulting, business analysis, client management, people development and service delivery.
• Managed multiple projects simultaneously while maintaining quality and meeting customer expectations. Solid stakeholder management experience.
• Ability to quickly learn and apply new technologies and new approaches proven record in achieving proper balance of projects triple constrains (scope, cost and schedule).
• A results - oriented, self-starter with highly developed problem-solving and decision making skills Proficient with PMI methodology and able to define and implement best practices through project life.

TECHNICAL SKILLS

Leadership: Hands on experience building and leading project teams and stakeholder groups from project initiation through project operations.

Collaboration and Integration: Routinely collaborates with a diverse group of subject matter experts during project initiation, scope development, and project execution.

Change Management: Direct experience with managing the RFI and design change processes.

Multi-tasking: Managing multiple scopes, schedules, budgets, and stakeholder communications.

Communications: Excellent communicator with verbal, writing and visual presentation skills attuned to project goals and stakeholder needs.

Negotiation and Problem Solving: Conversant across multiple disciplines, understands complex problems and capable of negotiating mutually acceptable solutions.

Team Building: Hands on experience building and leading project teams from project initiation through project delivery.

PROFESSIONAL EXPERIENCE

IT Project Manager

Confidential, Charlotte, NC

Responsibilities:

• Acts as primary project contact to establish key stakeholder requirements and project objectives.
• Leading the technical team (15-20 engineers)
• Established project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
• Responsible for coordinating with IT Architecture, Networking, Server build, Validation and Big data teams
• Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.
• Develops options and recommendations to drive critical decisions. Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.
• Monitor & Control projects to ensure that projects are on track, within budget, and develop according to project plan.

Project Manager

Confidential,Charlotte, NC

Responsibilities:

• Responsible for program status reporting to all the verticals in the organization using various reporting tools which includes but not limited to creating dashboards views, weekly status reports, status calls and monthly program updates. Also responsible for creating presentations which included project roadmaps and timelines.
• Responsible for stakeholder management, particularly stakeholders’ external to the organization including system performance, operations, RF & Implementation groups.
• Monitor & Control projects to ensure that projects are on track, within budget, and develop according to project plan.
• Managed and responsible for cross- functional collaboration & Communication
• Risk identification and mitigation of any issues impacting quality, safety and & schedule

Project / Program Manager (Contract Position)

Confidential, Charlotte, NC

Responsibilities:

• Managed review process of purchase orders, SOW, redline drawings, close-out packages, Structural analysis, construction drawings and RFDS.
• Respond to trouble tickets and Investigate, resolve and close ticket. Re-assign unresolved ticket to Development team. Track and report on un-resolved tickets
• Responsible for change management and risk mitigation.
• Managed all market and regional communications related to project deliverables.
• Created and presented Project roadmaps, Project timelines and high level SOW using MS Office products.
• Managed vendor relationship, vendor selection process and scoping process.
• Responsible for all market-based customer communication related to project deliverable.
• Develop and implement project schedules to meet deadlines, all while ensuring project maintains profitability
• Manage current clients, subcontractors and work with sales teams
• Effectively utilized multi-media technology for engaging virtual teams
• Work with remote teams to facilitate national multisite rollouts

IT Project Manager (Contract Position)

Confidential (Fairfax VA)

Responsibilities:

• Responsible for all market-based customer communication related to project deliverable.
• Identifying, documenting and processing customer change orders, ensuring that identified systems, tools, databases, and the data repository are updated accurately and timely on a daily basis
• Setting up and maintaining clear and effective internal and external communication within the project stakeholders (e.g. customer and project teams)
• Risk identification and mitigation of any issues impacting quality, safety, schedule and profitability
• Managed team of 5-20 direct employees included Software engineers and integrators.
• Managed a project portfolio of 10 - 15 projects while maintaining 70% chargeability.
• Responsible for Creating Project Plans, change order negotiation, project budgets, scheduling requirements, contract review, and management oversight of project managers working on assigned projects.
• Primary point of contact for all client inquiries for projects being managed.
• Conduct Program/Project Review Meetings/ Visual Presentations as necessary
• Work directly with vendors in areas of documentation, spares, support, upgrades, maintenance, reporting as required
• Proactively track deliverables and take action when they are missing or late
• As part of project status tracking and reporting, continuously assess project risk factors and recommend appropriate courses of action to mitigate risks
• Review final project deliverables to ensure compliance before delivering to client for formal acceptance.

Project Lead

Confidential

Responsibilities:

• Acquired, developed and managed project teams.
• Review RF and AE design to ensure the RF Design meet customer specific requirements
• Identify and breakdown associated tasks and responsibilities.
• Performed and managed extensive station & Tunnel design surveys.
• Tracking/managing projects to successful completion, Communicating status, issues and risks to project stakeholders.
• Created procedures for tracking, distributing and maintaining of all of the project documentation.
• Responsible for coordination between clients, vendors and internal/external stakeholders.
• Ensured proper communication with customer.
• Responsible for coordination between clients, vendors and internal/external stakeholders
• Responsible for project planning and documentation.
• Setting up weekly internal and external meetings on progress including creation of meeting minutes
• Worked with cross functional teams to coordinate overall design and technical requirements.
• Worked closely with the Project Manager to ensure all the project work is with in time and budget.
• Produce reports as requested on the status of all projects on a monthly basis
• Completed Telecomm Infrastructure design for Educational and commercial clients.
• Prepare BOM and Perform site visits.
• Attend regular inter office meetings and conduct meetings within the design group to ensure proper design.
• Conduct punch listing and provisional acceptance with sub-contractor
• Created database of Telecomm equipment.
• Conduct final hand over of the project.