Sr Project Manager Resume
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Trenton, NJ
SUMMARY
- Senior - level Certified Project Management Professional (PMP) & Scrum Master (CSM) with strong client focus who leverages domestic and international expertise in leading large-scale client initiatives, PMO processes and tools in digital platforms, application development, infrastructure development, ROI analysis and risk management to maximize profits and improve performance.
- Excellent leadership, team facilitation, planning, conflict resolution, client relationship management, interpersonal and communication skills
- Strong leader and trusted advisor skilled at partnering technology with core business objectives to support business growth. Results driven problem solver who drives complex programs & projects to completion on schedule & budget, proven results.
- Successfully managed strategic initiatives, end to end solution delivery, process re-engineering and programs & projects including budget, multiple work streams, business priorities, requirements, optimizing schedule, managing stakeholder communications & expectations, change management, post-implementation review, balancing priorities, root cause analysis, resource planning, creative out of the box strategic planning and other related tasks
- Established program & project best practices and governance model for a highly complex portfolio of programs
- Highly adaptable towards integrating into new company and industry cultures
- SKILLS: Program management, Project management, Product development, Risk, portfolio Management, Product maintenance, Solution delivery, Relationship management, Business analysis, Design, Risk Management, Waterfall & Agile methodologies, Clarity Project Management tools.
PROFESSIONAL EXPERIENCE
Sr Project Manager
Confidential
Responsibilities:
- Leading delivery of Universal API program.
- Developing and establishing project structure, partnering with various vendors in designing of new Universal API platform to control and monitor various distribution partners and underwriting systems.
- Managing business stakeholders, Vendors, on-off shore resource management, Agile environment, Sprint planning
- Building project execution frameworks
- Managed off shore/onshore resources, team building and collaborated to build unified culture.
Sr Project Manager, PMO
Confidential - Trenton, NJ
Responsibilities:
- Managing and leading delivery for new strategic digital platforms to provide solution for new business initiatives of NJM.
- Relationship Management with strategic business units.
- Solution delivery and management for Policyholder servicing (Core Policy Administration, Billing, Claims, Consumer Portals and third-party servicing).
- Establishing Agile methodology transitioning from waterfall, partnering with various technology & business work streams.
- Developed project organization chart and governance structures. Defined roles and responsibilities of team members
- Responsible for project documentations, stakeholder assessment, communication plan, negotiating tradeoffs between key attributes to by-in from key stakeholders to gain approvals;
- Implementing new compliance procedures and release management.
Sr. Business Project Manager
Confidential - Basking Ridge, NJ
Responsibilities:
- Consulted and developed designs, digital strategic approaches and process improvements for Confidential small business analytics & marketing group, IT projects on digital platforms and operations.
- Lead the development of the vision and roadmaps for the most complex information technology solutions for digital project & programs and capabilities across Chubb Small Business Insurance- Business Technology Strategy
- Advised and educate IT and business stakeholders on people, process, technology, and information needs for new and existing applications, initiative implementations, and operations. Lead design on complex, strategic business solutions for digital analytics & marketing team. Developed business case, funding requests utilizing various data analysis and product market appetite.
- Developed and managed project risk and issue management plans. Analyzes risks, their impact on project delivery. Implements procedures to mitigate risk threats. Utilizes Clarity for identifying and tracking Issues, Risk Assessment, brainstorming.
- Lead the design of digital functionality & enhancements of product site design, content and layout to provide a highly relevant and engaging site experiences. Worked with external vendors to create strategic approaches for implementing complex business and IT solutions and website updates.
- Created and operationalize processes and procedures specific to the circumstance, to ensure maximized efficiency toward end deliverables. Developed and managed budgets producing budget reports and tracking variance.
- Promoted and pushed for collaboration and teamwork culture across organizations and geographical boundaries
