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Project Manager Resume Profile

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SUMMARY OF QUALIFICATIONS

Senior Consultant/Project Manager, currently working for a Professional Services Organization. Over 20 years of hands-on management experience in the Information Technology IT industry. A certified Project Management Professional PMP and ScrumMaster CSM responsible for the execution of client projects. Leadership experience spans all project phases from pre-project sales support, strategic planning, project planning, project controls and execution to post-project evaluation. Expertise encompasses application development, infrastructure deployments, hardware and software upgrades, and data center operations. Knowledgeable of PCs, midrange, mainframe, and client/server platforms and many programming languages. Proficient in Microsoft Office applications Access, Excel, Word, Powerpoint and experienced with several scheduling and resource management tools MS Project, Primavera, Planview, Artemis, Clarity/Workbench and Daptiv . An accomplished leader with a track record of motivating staff to their full potential.

PROFESSIONAL EXPERIENCE

Confidential

Project Management Consultant

Provided project management consulting services to one of Cincinnati's premier healthcare providers -Mercy Health formerly Catholic Health Partners . Managed three IT projects associated with Catholic Health Partners' acquisition of Kaiser Permanente's health plans and healthcare operations. Responsible for migrating two laboratory services facilities from Sunquest/Co-Path on the Kaiser network to Soft on the Mercy network. Soft modules implemented included SoftLab, SoftPath, SoftMic, and SoftBank. Also managed the deployment of Dragon speech recognition software to over 40 HealthSpan physicians and the implementation of ChartFact/Locator chart tracking software for one of the HealthSpan laboratory facilities.

Confidential

Senior Project Management

Provided senior project management support to the organization, working for the Enterprise Project Office EPO . Projects under his responsibility were associated with the migration of major systems from ICD-9 to ICD-10 coding standards. He also managed several projects associated with the deployment of CareSource's Just4Me Healthcare Marketplace offering.

Confidential

Project Management Consultant

As a Senior Project Management Consultant, Glen Wilson worked for PM Solutions, Inc. He was responsible for the execution of client software and IT infrastructure projects. His work over the course of 12 years included assignments at State Farm Insurance, Consumers Energy, Rolls Royce, Mead Johnson and Bridgewater Associates.

Project Portfolio Management

  • Managed a portfolio of projects for Bridgewater Associates, as a consultant. Responsible for providing IT project management oversight for all conference room deployments of Audio/Video technology.

Program Management Consulting

  • Program Manager, Expanded Collaboration program for Mead Johnson Nutrition. Responsible for the migration of Intranet sites from the Bristol-Myers Squibb infrastructure to that of Mead Johnson as the two companies separate. Also managed the deployment of new replacement applications from source selection through implementation in a Microsoft Sharepoint 2007 environment.

Project Management Consulting

Served as an IT project manager, consulting to Rolls-Royce North America. Responsible for delivery of warehouse IT infrastructure deployments and associated SAP supply chain modifications. Projects included the rollout of RF Radio Frequency technology to two US Rolls-Royce plants and establishing the IT infrastructure for a new third-party logistics 3PL warehouse facility in Ontario, Canada.

Program Management/Program Planning Consulting

  • Provided project management consulting services to Consumer's Energy, a Michigan electric and natural gas utility company. Gave guidance to the IT Program Management Office PMO relative to project management best practices. Mentored the client's project managers in the key areas of change, risk, issue, and interdependency management. Performed program-level planning activities including schedule development and maintenance for the organization's Smart Grid Enablement initiative.

Project Management Consulting

  • As a consultant, served as an IT project manager at State Farm Insurance Company for over 9 years. Planned, organized, monitored, and controlled projects to meet customer or business specifications. Supervised cross-functional teams comprised of planners/schedulers, business analysts, designers, developers, database analysts, test and communication specialists. Managed more than 30 projects ranging in cost from 250k 2M with an average duration of 18 months. Responsible for delivering procedural, infrastructure, and/or software development endeavors. Extensive risk management, issue management and dependency management within a large-scale IT enterprise.
  • Managed 4 - 6 JAVA developers a team of security analysts and a SQL DBA in the initial implementations of the eGain Knowledge Management System for two separate business partners as well as the enterprise upgrade from version 5.3 to 7.6.3. Provided extensive vendor management including negotiation, product review, procurement, implementation support, and defect resolution.
  • Managed 10 JAVA and .Net developers and a SQL DBA in the conversion from Avaya contact management system to Siebel CRM for the organizations' internal sales support department and the initial implementation of Siebel CRM for two other business partners. Served as primary project liaison with Siebel vendor.
  • Managed teams of technical analysts to implement Newsgator's RSS Really Simple Syndication feed aggregator and Newsgator's Social Sites 2007 for Microsoft Office SharePoint Server 2007 MOSS . The integration of these collaborative technology tools required coordination across multiple business units and resulted in improved productivity.
  • Coordinated vendor teams to upgrade enterprise Goggle Search appliances. In association with responsibility for disaster recovery and business continuity planning, managed installations at two remote sites Dallas and Atlanta to achieve geographic redundancy. The project resulted in improved performance and stability.
  • Lead a team of 8 10 technical/security analysts in the migration of Teros application firewall to Citrix NetScaler and the upgrade of IBM XML gateway to the latest product version.
  • Led the product selection and system software build project for the replacement of 18,000 file/print servers in the State Farms agents' offices. Duties included support of contract negotiation and vendor management as well as full lifecycle project management of the server load development effort. Supervised a team of NOS analysts, technical analysts, and test specialists in building the operating system and application layers for the Agency server.
  • Managed several projects to incorporate improvements to insurance-specific legacy application systems including Auto, Fire Homeowners , and Claims. Supervised 20 to 80 technical analysts working onsite, offsite and offshore in a mainframe COBOL/PL1 environment.

Confidential

Solutions Manager

  • Responsible for developing Information Technology IT proposals and delivering project management services to multiple clients with an average value of 1.5M.
  • Oversight for various projects which provided Quality Assurance QA services for the remediation of legacy applications to meet Y2k compliance.
  • Participated in establishing the PMO that would drive the required reporting and monitoring processes in the management of service delivery efforts. Extensively leveraged ISO 9000 in support of establishing framework, processes and procedures for the organizations' service delivery efforts.
  • Confidential

Technical Manager

Software Product Development/Maintenance Management

  • Managed and supported the development efforts for 3 subsystems of the 10-year/ 200M Requirements Data Bank RDB logistics modernization program for the United States Air Force USAF . Product Manager for the Planning, Programming and Budgeting System PPBS , the Application Programs Indenture API Process and the Recoverable Item Process for this Department of Defense DoD client.
  • Project involvement extended from pre-Project Initiation through project Close phases and included budget accountability. Duties included day-to-day supervision of 10 to 15 COBOL/CICS developers in an AMDAHL 5867 DATACOM/DB environment. Monitoring, and controlling all project activities in accordance with the organization's CMMi Level 3 framework. Serving as management liaison between the project team and Air Force business partners. Briefing project status to Director and VP levels on a weekly basis.
  • Managed the areas of Administration and Support A S software and the Database department of the USAF RDB program. In the capacity of technical manager, supervised 8 to 10 system and database analysts for software maintenance.

Human Resources Management

  • Responsible for the HR management of 10 to 15 members of the technical staff including hiring, personnel development and performance appraisals including salary administration.
  • Deputy Project Management
  • Oversight of the System Build phase of the Puerto Rico Automated Child Support Enforcement System PRACSES project in the capacity of Deputy Project Manager for Application Development. Supervision of 15 COBOL/IDMS developers in an IBM 370 S/36 4331 environment.
  • Established PMO processes, procedures, and training for configuration management and defect management.

Systems and Operations Management

Oversight for all systems analysts, RPG III computer programmers and computer operations personnel for the City of Dayton Public Schools. Supervised the programming and operations for the district's major applications including payroll/personnel, accounts payable, accounts receivable, warehouse processing, transportation systems, student registration, attendance tracking, and grade reporting. Responsible for purchases, licenses, and maintenance agreements related to the hardware and system software of the 4381 mainframe and AS/400 midrange computers. Served as the primary vendor contact for all district datacenter purchases and leases.

Configuration Management and Project Management Consulting

Created and assisted in the implementation of a standard methodology for enterprise-wide software Configuration Management at the Ohio Department of Human Services ODHS . Performed Project Management and Configuration Management assessments. Delivered recommendations and developed standards, processes and procedures. Provided client with necessary tools to ensure integrity of configuration baselines and associated documentation for the department's software products.

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