CAREER SUMMARY:

• 11+ years of IT Project Management experience over large - scale projects in areas of application + design & deployment + release programs, implementation / infrastructure / stack configuration / consolidation portfolios, as well as problem / change integration process disciplines, engineering / architecture / security realms, & data warehouse, ETL mart, reporting platforms.
• Held roles with sole/transitioned management, requirements/analytics, software testing/development in complex & dynamic build validated DEV/OPS, merger/acquisition solutioned Q/A-TST, & data center verified UAT/PRD environments.
• Worked with global offshore & local onshore teams throughout career, understanding interfaces work of a variety of application developers & technical engineers. Has background reviewing deliverables, resolving errors, versioning iterations, managing resources, conducting server builds, configuring web service platforms, & administering database records.
• Focused on aligning technology with business, sustaining competitive advantage, & transforming firm objectives (strategy) & functional operations (tactics). Collaborative with teams, peers & stakeholder constituents, proportionately optimizing relationships with all involved with IT change & project success on executed deliverables & stakeholder satisfaction.
• Struck balance between application integration mastery - validating deliverables/requirements for accepting customers, linking change to implementation via release & deployment - with infrastructure configuration continuity, reliability, & practicality - verifying systems operability, capability, & feasibility, bridging design with architecture.
• Led predictive, traditional, waterfall; iterative, progressively-elaborated, hybrid, agile; or adaptive, Scrum, Kanban projects.

TECHNICAL ADDENDUM / SKILLS EXPOSURE:

OS host files, UNIX, AIX, LINUX, Windows Virtual / Physical Automation with SAN/LUN/WWN, HP Monitoring (BSM/APM, NNMi), Zena, Backup/TSM, VMWare, configs, operational data source, framework, property files, connection factories, WebSphere, Messaging Queues (MQ), DataPower, PowerBroker, SQL, Oracle, DB2, z/OS MF, Imperva, SOC, TFS, .NET, JVM, XML, LANMAC, DNS, Reverse Proxy, LDAP, FireWall, Load Balancer.

MS Active Directory Migration Tool, Server 03/08, IIS, Windows XP/7, SAP Symphony, COGNOS, Domino Lotus Notes, Outlook Exchange, Delphi, Access Jet Database, T-SQL Server, VB Macros, Add-On/Tools, .NET; Atlas

Microsoft Windows OS cmd.exe, MMC, PowerShell for NT - 2000, XP/Server System, VistaMS Office (Word, Excel, Outlook, PowerPoint, Publisher, Access, SharePoint, Project, Visio, OneNote, InfoPath)

SQL Server (T-SQL) Analytic, Reporting, Integration Services, Active Directory, Exchange, Lync, Forefront, TFS

SAP Business Objects, Sybase, Crystal Reports, Excelsius, Decisions, NetWeaver Business Intelligence

Oracle RDBMS (PL- SQL), e-Business Suite / Applications, Financials, PeopleSoft, Siebel Systems

IBM AIX, WebSphere, DB2, DataStage, z/OS MF, Lotus Notes Domino, SameTime, Rational Unified Process (RUP)

Computer Associates - CA Svc Desk Change, Clarity PPM, Erwin bmc Remedy ITSM, Atrium Orchestrator, CMDB

Adobe Acrobat, ShockWave, Flash, Captivate, Cognos, QlikView, Informatica, SAS, Mathematica, JIRA

Cisco, VMWare, UNIX, LINUX, Solaris, Novell, Altiris, Symantec, McAfee, Blackberry, iPhone, Android

PMI, ISO/IEC, AXELOS, BCS, PRINCE2, SEI/IEEE CMMI/SCAMPI, OMG, BPM, UML, IIBA, RUP, SOA

AGILE, DSDM, A/TDD, IID, SCRUM, KANBAN, KAIZEN, CRYSTAL, XP, FDD, SAFE, DAD, RAD, LEAN, CI

SDLC-WF, M/ERP, C/SRM, SO/NTA, WEBSVC, W3C, ANSI TOGAF, ISACA / ITAF / COSO COBIT, NIST (ISC)2

BIG DATA SCIENCE CLOUDERA / APACHE HADOOP (mapreduce), HDFS, HBASE, MONGODB (storage), PIG, HIVE (query / transformation), SQOOP, FLUME OLTP/OLAP (acquisition) AVRO JSON (evaluation), MAHOUT (machine learning, clustering, classification, collaborative filtering, recommendation engine, feature selection), @RISK, RSTUDIO, (pattern recognition, probability/statistics/algorithms, predictive/correlation/regression modeling/metrics, BAYES theorem, scenario analysis, collective intelligence, data visualization, optimization, stochastics, text processing)

JAVA/J2EE/EJB/WAR/API - (Angular)JS(AJAX,JSON), HTML/CSS,XML/DTD, GlassFish WSDL, NetBeans, SOAP UI, REST, JUNIT, JMS, Maven, Struts, Spring, Hibernate, JDBC(DAO), login,profile,userlist (model VO), JSP (view), Servlet (controller) - app/session, request/response, set/store, get/read, post/execute, validate/succeed, except/fail

CORE COMPETENCIES, AREAS OF EXPERTISE:

Business Cases & Charters

Project Initiation & Close

ITIL Service Transitions

Waterfall/Software Dev Lifecycle

Critical Chain & Path /

Benefit Realization

Business & Technology Alignment

Requirements Science & Business Analytics

Enterprise Resource Planning

Sustainable Competitive Advantage

Innovation & Organization Transformation

Statement of Work (Procurement)

Work Breakdown Structure (Scope)

Schedule & Budget (Time & Cost)

Quality Metrics, Risk Analyses:

Project Management Plan

ITIL Continuous Service Improvement

Capabilities Maturity Model Integration

Business Process Improvement

Component Verification & Testing Validation

Systems Analysis & Design

Data Modeling & Application Diagrams

Database Processing

Decision Strategy & Support Systems

Knowledge Engineering

Variance, Change OrdersAdvisory Board, (Issue) LogQuality Assurance / ControlForecasts, Performances:

Project Execution & Monitor

ITIL Service Strategy/Design

Agile / Scrum Methodologies

Lean / Kanban Approaches

Big Data / Java / Mobile

Electronic Commerce

Network & Security

ETL Warehousing

Business Intelligence Reporting

Service Oriented Architecture

PROFESSIONAL HISTORY:

Confidential

Senior IT Project Management

Responsibilities:

• Creating playbooks for incidents & events recognized as breaches or threats with Splunk teams to correlate Varonis data with real-time repositories. Generating alerts & visualizations, synchronizing patterns & metrics, & analyzing problems & intelligence on file shares & malicious groups or individuals.
• Tracking all data security program, policy, procedure milestone activities, detailed tasks, & roadmap concepts in Project / Excel / PowerPoint also documented in project initiation & execution documents in Word, serving as the requirement detail to extract & protect critical data assets or crown jewels as the fundamental strategy behind effort.
• Monitoring global implementation partner’s & outsourced procurement partner’s continued progress on deliverables, assisting for vendor legal contract, Statement of Work (SoW) agreement, & Proof of Concept (PoC) via Request for Proposal / Quotation (RFP/RFQ), getting sign-off/buy-in from architecture/infrastructure, service transition, qualification/GxP, & org change/communication management, & documenting platform specification, install / operations / configuration guide, trace matrix, system technical maintenance & readiness, & test scripts / results / plans.
• Assimilating with prior Cloud Access Security Broker (CASB) NetSkope & MicroSoft InTune deployments, concurrent initiatives of Security Incident Event Management (SIEM) / (Splunk), Identity Access Management (IAM) (ArcSight) / Privilege Access Management (PAM) (Microsoft Active Directory), as well as future interdependencies with a Managed Security Service Provider (MSSP) & Network Segmentation rounds out security experience.
• Showing measures of lawful GDPR basis of processing personal data operationally-based & on large scale for data privacy configured on vendor console / controller mechanisms, modules, & customized functionalities.
• Including expectations for monitoring by designated Data Protection Officers for sensitive data, pseudonymized via encryption, tokenization, though separately decryptable, handling for data breaches, sanctions, right of access, right of erasure (to be forgotten), data portability, & data protection by design or by default.
• Factoring in restrictions, records, consent, retention (right to explanation), as well as implementation challenges of privacy settings, concerns, experts, legislations, & levels as enforced by data protection authorities.
• Monitoring, controlling, & flagging unauthorized access to physical devices with storage capability before being encrypted on endpoint (data in-use) systems running on end-user workstations & servers. Addressing internal & external communications, whether info flow between groups or types of users, i.e. Chinese walls or as email/IM before reaching the corporate archive, i.e. unblocked & unretained. Examples include (un)intentional attempts as screen-capture, copy/paste, & print/fax involving sensitive data.
• Identifying confidential info as (un)structured, i.e. free-form text or media in text documents, PDFs, & videos, classifying on content & contextual analysis, looking at place of origin or app generating data, plus accurately tracking (data in-motion) traversing through a network to an endpoint destination through communication channels but preventing false positives & negatives.
• Protecting archived (data at-rest) user is currently interacting with but left unused in storage for long periods of time, likely to be retrieved by unauthorized individuals, by setting up policies on data encryption, retention, & access control.

Environment: Cloud Access Security Broker (CASB) (NetSkope), Security Information & Event Management, (SIEM) (Splunk), Privilege Access Management (PAM) (ArcSight), Identity Access Management (IAM) (Microsoft), Threat Intelligence / Vulnerability Management & Incident Response, Security EndPoint Protection (SEP) (Symantec), Managed Security Service Provider (MSSP), Network Segmentation, ProofPoint, SCCM, VDI, inTune, MDM, iOS, Android, GDPR, PHI, SOX, Deloitte

Confidential, Schaumburg, Illinois

Cross-Application IT Program Manager

Responsibilities:

• Tracking resources, costs, schedules in PPM Clarity Optics for multiple application team efforts through release dates.
• Planning complex DEV, QA, SIT, UAT, REG tasks through opportunity generation & lifecycle validation & processing.
• Deploying through IT-business alignment, app integration, & reporting solution factors amidst data/connectivity risks.
• Channeling business requirements, scope designs, & budget forecasts on MicroStrategy, Cognos, & AbInitio tools.
• Engaging Big Data Fabric, Sterling Integrator, & iSeries Master Data Warehouse mechanisms & others (Opportunity Gateway Manager/Clinical Reporting Platform, RxClaim/InterACT/ClinicalRepository, AbInitio/Cognos, & multiple Pharmacy Benefit Management apps, to foster scrum masters, satisfy product owners, & influence project stakeholders.
• Coaching & mastering stories uploaded & fulfilled on daily scrums, preventing roadblocks with QAs & UI/X onshore with Kanban To-Do, In Progress, Completed status, gauging where past, current epics moved into future sprints, & grooming backlog with product owners; utilized CA Rally / Agile Central to review sprint velocities & burn-up/downs.
• Inspecting & adapting prioritized features in planning, review, retrospective, sessions by conveying fully documented & estimated design & build integral tasks for execution of incremented release demonstrations in QA, SIT, UAT environments.

Confidential, Chicago, Illinois

Information Security Center Technology Project Manager

Responsibilities:

• Shared with vendor factory resource, process, mechanism items followed in every release weekend in lieu of SOW.
• Pinpointed data flow, integrity, & volume challenges with current Qualys/CMDB & later Splunk/Service Now sources.
• Converged into Atlassian JIRA/Confluence/HipChat Agile from PlanView/SharePoint/Jabber WaterFall tools / methods.
• Deployed software & hardware infrastructure to provide user identity to prioritized 10 federated & 15 internal plus apps.
• Managed 10 periodic activities, 10 continual tasks, & 5 ongoing phased subprojects as business-as-usual items.
• Tracked all roll-waved apps for SDLC process, questionnaires, & environment dates for DEV, Q/A-TST, PRD.
• Adopted Threat & Vulnerability Mgmt (TVM) QlikView dashboard for Perimeter Intrusion Detection Systems (P/IDS).
• Planned preferred Tableau analysis for Security Controls & Countermeasures + Cyber Intelligence & Incident Response.
• Acquired from lead owners defined reqs as key performance indicators to help improve ops from data intuitions.
• Replaced legacy MetricStream app in post-analysis requirements+design, build+test, & deploy+maintain lifecycles.
• Conducted daily cadence calls to configure roles, groups, & policies of users through DEV, SIT/Q/A, UAT accounts.
• Channeled risks/issues, stakeholder decisions, & documented deliverables through change control & rollout protocol.

Confidential, Glendale, Milwaukee

Senior IT Project / Finance Program Manager

Responsibilities:

• Managed corporate finance programs’ sprints/releases via Clarity Project Portfolio / Management (PPM) Office (PMO).
• Applied SDLC/WaterFall, Iterative/Hybrid, & Agile/Scrum methods for app alignment with infrastructure governance.
• Used SharePoint, Project, Excel, PowerPoint, Visio, HPQC to analyze, build, validate, launch, & maintain phase deliverables.
• Conducted Java user interface development of automated solution from replacement of manual Excel Macros processes.
• Adapted for Oracle PeopleSoft, Hyperion Planning, Business Objects sub-integrations onto proposed central set of tools.
• Integrated interfaces across global business unit customer teams & process leads amidst corporate divestiture.
• Performed extract-transform-load (ETL) of data warehouse/mart DWH/M, (big) data (lake) on ops data store (ODS).
• Optimized measurements for SalesForce.Com (SFDC), Hyperion Financial Management (HFM), CITrac/GPS streams.
• Convinced steering committee & (in)direct stakeholders of value stream benefits to remain vigilant in support / funding.

Confidential

Functional Program / Technical Project Manager

Responsibilities:

• Clarify C3 to Amdocs SmartClient Customer/Vendor Relationship Application Lifecycle, Build, & Solutions Management.
• Procurement / ERP Applications / Front/Back Office Technology & Business Alignment, Leadership, & Engagement.
• Strategic Integration Services for Government & Public Safety 2-Way, Radio Frequency, & Walkie-Talkie Devices CRM.
• Planned & executed PRD/DR deployment of major tool module replacement including data migration.
• Monitored & controlled CAT/SIT/PRD issues by severity via HPQC / SvcNow plus iterative validations.
• Re-initiated & closed infrastructure predecessor & engineering successor requirements towards sound architecture.
• Assigned, tracked, drove towards ‘resolved’ 350+ defects, enhancements, configurations of case, contract, site features.
• Addressed client environment & interface functionality for 2500+ userbase community across NALA & EMEA.
• Helped lead ~50+ different constituents on conferences, meetings, deployments from build/solutions/business IT.

Confidential

IT Portfolio, Program, Project Manager

Responsibilities:

• Presented root cause solutions of strategic problems preventing loss & promoting gain of money & time being sought after amidst prioritized application-driven lifecycles, critical infrastructure, & phased environment projects.
• Tracked ~25 corporate mandated projects per division, monitoring & controlling delivery leads’ execution & closure.
• Helped scope, discover, proof-of-concept ~50 business unit projects with aggressive timelines, requirements, & deliverables.
• Ensured top-down compliance & bottom-up governance of change imposed, setting example for others within the organization, strategically driving & tactfully recommending for leadership action item for continuous improvement.
• Presented make/buy analysis & pros/cons assessment of Tibco modules for Speed / RoadSmart version upgrades.
• Aligned business to technology & balanced functionally/technically, verified system integrations, validated user acceptance.
• Re-platformed from physical to virtual servers, tracking payment transaction data flow, optimizing partner capabilities.
• Factored for time/cost/risk, scope/quality/procurement, & stakeholder/resources/integration via earned value metrics.
• Translated requirements into charters, plans, phase gates, milestones, benchmarks, baselines on maintenance/operation items.

Confidential, Downers Grove, Illinois

IT Project Manager

Responsibilities:

• Provisioned hundreds of data center server builds, middleware stacks, & database platforms upon infrastructure components tracked in a logical bill of materials, application diagrams, & change orders via new healthcare law.
• Harnessed up to 4 dozen application modifications, feature enhancements, & approved changes via release & deployment change management of merged/acquired divisions of Hallmark Naperville & Dearborn Downers Grove.
• Improved defect preventions, pre-anticipated corrective actions, & flawed requirements identified early on bettering change, configuration, & problem concerns. Had implications on measured capacity planning, calculated risk mitigation, along with best practices accommodating for interdependencies & handling for complexity.
• Addressed of critical requirement flaws in DEV/TEST/PRD deployments, gatekeeping releases & controlling versions utilizing Excel, Visio, Lotus Notes, Mind Maps, Team Foundation Server.
• Improved scheduling/sequencing, reviewing/approving, monitoring/completing change orders via advisory board by using Project, Clarity PPM, Computer Associates change management tools, & Business Objects reports.
• Facilitated to save ~20% on hours & costs per subject matter expert (SME) team while optimizing servers, allocating storage, identifying DNS, traversing ports on IP firewalls, stacking middleware, enhancing databases, backing up, monitoring, securing protocol, & granting access - integrating app team to build processes.
• Corrected critical errors on architectural diagrams (Visio) & logical bill of materials (LBOM) (Excel) documentation, preventing outage risk / security breach with emergency fixes, saving continuity & reliability on ~15% on Computer Associates Service Desk tickets & ambiguous vs. standard operating procedures change protocol.
• Derived metrics forecasting capacity with minimal margin of error & baselined budget for a ~15% cost savings.
• Performed outage root cause analysis towards disaster recovery plan & prevention, auto-recovering backups, bundling collective updates, & decommissioning servers efficiently to free up resources by ~5% & time by ~10%.

Confidential, Waukegan, Illinois

IT Project Manager

Responsibilities:

• Set precedence for Europe/Asia, Australia, & Americas’ global facilities by conducting 100K Lake county HQ, user+machine email/software conversion, object/special account migration, & domain/logon script consolidation.
• Assimilated amongst a dynamic variety of research scientists/physicians, executives/sales, help desk / engineering personnel across hundreds of logistical buildings, labs, & remote locations, desktops, laptops, mobile devices.
• Interfaced with business management, stakeholders, analysts + technology engineers, architects, & administrators in driving major cost-saving switch from LotusNotes to Outlook + related portfolio/program/project deployments.
• Spearheaded repeatable plan migrating ~100,000 objects at Lake County HQ as a model for sites across the country & world for remaining ones to be completed, quintessential as a frontrunner & working behind the scenes.
• Perpetually controlled machine name, username, & service/test account data ensuring transition through sensitive process-driven, functionally-aware, & decision-critical situations, minimizing loss of client productivity by ¼.
• Led execution for high profile individuals & divisions (Audit, Finance, HR, Chairs, Legal, VPs), functional groups, (drug safety/interaction, medical lab, qualified regulatory affairs) prioritizing by department, building, app exception, quarantine, machine type, (VMWare, Macintosh, Multi-User), with 80/20% success/failure rate resolved.
• Cradled/graved ~50K mailbox conversion deployments on computer/device, app group policy/contacts, & plugins.
• Monitored/cleared issues/patches persisting on quality assurance & risk mitigation, saving time/money by ~7.5%.
• Standardized map drive groups/home drive designations on PCs for offices in ~130 countries by eliminating waste.