CAREER SUMMARY;

• Seasoned senior consultant and project manager, PMP certified, with significant international experience in a variety of roles and industries.
• Able to drive multiple projects, manage budgets, milestones & tasks, supervise resources and staff, ensure quality and produce high service levels.
• Experiencemanaging large, enterprise wide projects in cross functional environments, planned resource assignments, tasks & milestones, critical path, mitigate risk, complete WBS/PERT/GANTT charts, Earned Value, TCO, and ROI.
• Significant exposure and experience in the e - learning arena, project management of numerous multi-national corporate LMS/LCMS/HCMS implementations.
• Solid experience building successful mutually beneficial relationships with clients and forging strong, committed teams.
• Business process identification, analysis and re-engineering.Staff augmentation, Hire/Fire. Train / Lead, Promote / Performance evaluations.
• Successfully lead high priority programs, integration within medium to large scale projects, including customer projects.
• Managed teams of up to 60 direct report and 200 indirect reports, and budgets in excess of $30 million.

SKILLS:

Methodologies: RUP, CMM, PMI PMBOK, SDLC, MAXIT, TiCKIT

Operating Systems: Windows 95, 98, 2000, NT, XP, SCO-UNIX, DG-UX, AOS/VS, RT11

RDBMS: Oracle, MS SQL Server, MS Access, dBase III+, dBase IV, Delta V

Enterprise / ERP: PeopleSoft, SAP, MFG-Pro, BAAN, Fourth Shift, GLOVIA, ChannelWave PRM

HCMS and e-Learning standards: SumTotal, Docent, SABA, Plateau, Click2Learn, ThinQ, AICC, SCORM

Other: Microsoft Office, Microsoft Visio, Microsoft FrontPage, Lotus Notes, COGNOS (Impromptu / Powerplay), SCS MultiFreight, J2EE, JAVA, XML, BEA Weblogic

Project Management Tools: Microsoft Project, Artemis, Lotus QuickPlace, PlanView, Macroscope, Microsoft SharePoint

BUSINESS AND INDUSTRY EXPERIENCE:

IT Delivery Manager

Confidential, Detroit, MI

Responsibilities:

• Responsible for the successful end-to-end delivery of enterprise-wide projects in the shared infrastructure environment.
• Enterprise-wide upgrade from Microsoft Office 2010 to 2016 (approximately 10,000 users
• Implementation of new WAN monitoring solution
• Implementation of new WAAS
• Implementation of new printer monitoring and management solution (Ricoh DMNX)

Project Manager

Confidential, East Lansing, MI

Responsibilities:

• Full life - cycle project management of strategic initiatives pertaining to the development / implementation of both bespoke and COTS enterprise-wide solutions.
• Project management of new initiative to develop registration system and associated mobile application to provide duty of care for students, staff, and faculty traveling overseas.
• Introduction of project management processes and rigor to implementation of campus-wide Research Administration solution.

Senior Project Manager

Confidential, Ann Arbor, MI

Responsibilities:

• Manage the oversight of projects in the State Government sector focused on Medicaid data analytics through the provision of data warehousing and analytic solutions/ collaboration and coordination across the organization to make fact-based recommendations on a wide range of business decisions.
• Work with business leaders to define and prioritize new, cross-functional analytical projects.
• The role also requires in assisting in improving the maturity of current project / program management processes as well as alignment to CMMI Level 3.

Project Manager

Confidential, Indianapolis, IN

Responsibilities:

• Directed and managed project development from beginning to end.
• Defined project scope, goals and deliverables in collaboration with senior management and stakeholders.
• Estimated the resources and participants needed to achieve project goals.
• Set and continually manage project expectations with team members and other stakeholders.
• Developed and delivered progress reports, proposals, requirements documentation, and presentations.
• Determined the frequency and content of status reports from the project team, analyzed results, and addressed problem areas

Portfolio Lead / Senior Project Manager

Confidential, Detroit, MI

Responsibilities:

• Responsible for the project management of new group implementations, new segment implementations, and a new strategic program covering active, pre-65 and retiree employees of groups centered on CDH products.
• Required to oversee multi-functional teams, the initiating, planning, executing, controlling, and closing of complex application and system implementation projects using a formal project management methodology.
• Ability to access complex changes and apply to work plans with precision and timeliness.
• Development of detailed work plans and schedules using MS Project.
• Monitoring project metrics for significant deviations in quality, cost, or schedule.
• Development and presentation project-related information for executive leadership.
• Direct and frequent involvement in sponsor, client, and customer relations to ensure that service expectations are met.

Program Director

Confidential, Redford, MI

Responsibilities:

• Developed and implemented, a continuous improvement strategy for project and program management processes, adding maturity to the existing methodology to enhance the expanding professional services practice.
• Day-to-day management of multiple projects and project teams including all tasks associated with initiation, planning, execution, control, and closing.

Principal Consultant, Project Management

Confidential, Troy, MI

Responsibilities:

• Responsible for US PMO operations associated with a large IT divestiture program for a multi-national automotive manufacturer covering approximately 800 applications over a variety of platforms from mainframe to UNIX and WinTel.
• Assisted with the development / enhancement of processes and procedures to be aligned across the four PMO’s associated with the program.
• Acted as primary interface between the US client and UK Confidential PMO.
• Client management and client relationship development. On-boarding, mentoring and management of US-based resources.
• Developed and documented communications plan, quality plan, and templates for all status reports including Executive Dashboard.
• Managed status / control of all deliverables associated with the US PMO. Managed resources and project / program financials

Managing Consultant

Confidential, Lansing, MI

Responsibilities:

• Responsible for client facing activities related to eLearning tools/technologies.
• Assisted clients with requirements definition, selection, implementation and support of eLearning programs.
• Tools/technologies including learning management systems/LCMSs/LVCs; e-learning portals; e-learning systems; performance and talent management, hosting; documentation tools; or other accelerators.
• Developed and delivered strategic HCM solutions for clients in the Consumer Products, Retail, Pharmaceutical, and Travel and Transportation industries.
• Served as Technology Project Manager on Learning Transformation initiative for a global shipping with company with over 120,000 employees headquartered in Copenhagen.
• Responsibilities included, but were not limited to, development of project charter, identification and documentation of deliverables, development and on-going control of project schedule and resourcing, stakeholder and communications management and project accounting.

Project Manager

Confidential, Auburn Hills, MI

Responsibilities:

• I was engaged specifically to stabilize the current implementation of the SumTotal Learning Management System and to devise a strategic approach to optimizing the existing Human Capital Management solution in line with corporate objectives.
• The stabilization effort consisted of nine separate projects covering the areas of configuration, data integrity, process, interfaces, and certifications.
• As the Project Management Consultant the various teams on these projects reported into my position.
• Acted as the primary liaison between the internal customers, external vendors, stakeholders, and executive management.

Engagement Manager

Confidential, Redwood Shores, CA

Responsibilities:

• Responsible for strategic management of Human Capital Management solution provision to large multi-national clients.
• Assist client with identification of business functional and technical requirements
• Definition of functional requirements
• Management of project plan and associated resources
• Client management and liaison

Director of Saba Consulting Services

Confidential, Chicago, IL

Responsibilities:

• Responsible for the overall management and development of Human Capital Management solutions practice, and implementations for mid-market clients.
• Management of strategic relationships with Saba.
• Development of project teams and project methodology improvements.

Project Manager

Confidential, Chicago, IL

Responsibilities:

• Project management consultancy role for the selection of a 100,000 user LMS/LCMS solution.
• Review of short-listed vendor proposals - Saba, SumTotal, PeopleSoft, KnowledgePlanet.
• Liaison between business project team and IT project team.
• Developed strategy to identify current training processes to enable gap analysis against functionality of preferred vendor.

Project Management Consultant

Confidential, Southfield, MI

Responsibilities:

• Management of application development and routine network related projects.
• Implementation management of ChannelWave's Partner Relationship Management (PRM) solution.
• Development management of broker performance monitoring system utilizing Business Objects.
• Requirements gathering and analysis to assess project needs.
• Coordination of internal and external suppliers.