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Digital Project Manager Resume

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PROFESSIONAL EXPERIENCE:

Digital Project Manager

Confidential

Responsibilities:

  • Responsible for the delivery of two major IT programs (over $16 M) in the US. Manage 40 staff US - wide.
  • Develop delivery strategy and ensure on time, on budget, on quality delivery. Provide risk management. Develop and present business cases. Report status at board level. Manage stakeholders.
  • Carry out vendor selectionSample Project: Workday Cloud Human Capital Management (HCM) Digital Transformation
  • Leading a 13-month, $10M implementation Workday Human Capital Management (HCM) Enterprise Digital Transformation targeted to deliver functionality at parity with the current platform.
  • Uncover workforce insights for quick, more informed decisions while optimizing HR and talent management
  • Established Schedule, Communication Plan, Guiding Principles and Design Criteria to effectively manage a workshop that averaged about 20 cross-functional SMEs across Stores, Corporate and Distribution Centers—Signed-off on Design Documents on schedule.
  • The Positive variance has positioned the program to absorb scope change related change orders
  • Developed smart dashboard programmable dashboard that automatically execute when pre - defined conditions are met. Smart dashboard, enabled by JIRA and Confluence
  • Partnered with Vendor to waive fee related to collaboration tool resulted in a 12K saving
  • Delivered all track on time and a favorable budget variance
  • Worked with Business, change and Training team to understand the staff - augmentation need was skill or capacity driven. Decision was made to refine scope and use internal resource to deliver work.
  • Worked with Business team to identify opportunities to use internal resources from day-to-day team and held vendor accountable for deliverables that Business team had planned to deliver. Delivered a positive variance of 750K
  • Delivered On-time & On-Budget even with 2X increase in scope
  • We are On-Budget and targeting to complete on-time even with even with 3 iterations of scope change
  • Onsite Search Track: Targeting to complete on-time even with even with 3 iterations of scope change
  • Partnered with Product Owners, Business Stakeholders, SME and Leadership to deliver reporting capability in parity with the current state.
  • The challenge was to refine scope to meet the allotted 1MMbudget. This resulted in identifying 52 in-scope reports from the 208 reports identified during Hybris Project.
  • The scope refinement effort involved a) Identified current state of report b) Removal of reports no longer needed or relevant c) Prioritized by Business Area.
  • With this refinement, we presented a revised scope of work that was in parity with the current state reporting capability for the allotted 1M
  • Partnered with QE, Business Stakeholders, SME and Leadership to deliver an executable scope for the test cycle.
  • This involved refining scenario’s that truly represented E2E workflow from the customer vantage point.
  • This resulted in identifying ~250 E2E in-scope Test Scripts and ~2500 Regression script to be run over 10-week period in an ‘rinse and repeat model’. The scope refinement effort involved a) Identified the Scripts to for old and new platform to co-exist b) Removal of Scripts no longer needed or relevant c) Prioritized by Business Area

Manager, Business and IT Transformation

Confidential

Responsibilities:

  • Responsible for Pre-Sales and Delivery.
  • Generated $40M sales/signings.
  • Led several RFP responses for potential clients.
  • Participated in industry and vendor networking events to create new business opportunities.
  • Defined system integrator solution for end to implementation.
  • Develop delivery strategy and ensure on time, on budget, on quality delivery.
  • Provide risk management.
  • Develop and present business cases.
  • Report status at board level.
  • Manage stakeholders.
  • Carry out vendor selection
  • Transformed the delivery process by adopting the Agile and Scrum methodologies, stressing continuous improvement and elimination of wasteful processes.
  • The program went from delivering one production release every three months to a five to six week delivery schedule delivered eleven major releases and twelve interim releases to production in a twenty - four month period
  • Focused resources & product back log into manageable sprints which led to accelerated delivery while eliminating costly rework and maintaining extremely low defect rates as each phase of the program progressed: reduced defect by 75%, cut software development cycle time by 50%, decreased call average handle time (AHT) by 13 seconds, 50% reduction in the time it takes to train new employees and a positive surplus this led to a realization of measurable benefits ahead of the forecasted schedule; several teams achieved sales goals nine months ahead of target Reduced resources by over 50% & improved overall productivity by more than 60%.
  • The efficiency gains & positive budget impact enabled the program to take on additional scope delivered over 200 enhancements
  • Reduced costs through renegotiation of statements of work.
  • This coupled with improvements to the project framework and realignment of resources eliminated $2.3 million of professional services & internal resource forecasted spend from the budget.
  • Reduced application launch time by 25% by optimizing workflow, process on-demand versus on-load

Director of Information Technology

Confidential

Responsibilities:

  • Management of all Information Technology projects, management of our multi-terabyte data processing center that supports five states, staff management and business development. Responsible for corporate data security, system uptime, system performance, estimating processing throughput, designing infrastructure architecture, project management, maintenance, operations, systems implementation and upgrades.
  • Managing ten information system staff (employees and consultants) including: managing day to day workload, providing resource management, oversight of training, staff reviews, etc. Responsible for planning and executing strategic plan
  • Removed 100% of security audit concerns by overhauling infrastructure and using ITIL principles
  • Increased file processing capability 5x by designing and implementing a high throughput SAN fabric
  • Reduced report runtime 1/4x by assigning surrogate keys, moving I/O bound processes to process in - memory
  • Reduced backup window by 1/6x by pushing the backups to disk over fiber channel
  • Negotiated 40% ($80K) discount with SAN vendor that improved I/O throughput capability
  • Negotiated 35% ($40K) discount with firewall, which placed in-line capabilities to prevent/block intrusions
  • Negotiated 40% (40K) discount with server hardware vendor
  • Negotiated site-to-site network for zero installation cost, clients got reduced file upload time
  • Conceptualized, designed, and developed an automated file upload process by removing all manual intervention; this automation is currently in the technical preview phase. This automation saves 100 s of hours/per month/per submitter s time and in addition this automation generated an idea for product offering as an appliance.
  • Crafted a nominal cost, multi-vendor, in-rack DR solution that also provided 5x more bandwidth and 8X more usable rack space than the prior solution
  • Procured software at 95% (42K) savings by exploring non-profit licensing channels
  • Executed several projects on schedule using PMI principles
  • Promoted one staff from within, moved two staff into technical lead roles

Product Manager, Office of Information Technology

Confidential

Responsibilities:

  • Responsible to lead, direct, plan, organize and coordinate applications development and support for state agencies. Responsibilities include managing a team of approximately 10 application development resources and coordinating information technology activities with clients and their vendors. Responsible for deploying Electronic Medical Record (EMR), Data Exchange portals, BI Dashboards and Public portals. Work in multiple roles, Technical Lead, Systems Analyst and as a Software Developer
  • I sat down and learned the instrumental chemical quality control criteria, and the was able to created a solution that saves the analyst a good two hours a day and creates on-the-fly quality control samples in LIMS. That eliminated the conflict caused by the rigidity of the LIMS, which could not handle the flexibility needed by the auto-diluter.
  • Removed 20hrs/week of manual labor by implementing batch print and auto - sort utility
  • Removed 6 manual steps by creation one-button utility that directly emails results to data submitter from the Lab system
  • Designed a utility that took a laborious multi-hour task and reduced it to a few minutes, saved 1200 hours / year
  • Reduced portal operation cost by 26% (158K) by consolidating servers

Front-end Developer

Confidential

Responsibilities:

  • Responsible for product enhancement.
  • Specific responsibilities included designing an interface to track DNA sample movement within the lab, write a routine to pull the data from a functional analyzed, parse and plot graphs.
  • Conceptualized, designed, and developed a first-of-its-kind user interface for Cell Bio Assays

Technology Consultant

Confidential, CA

Responsibilities:

  • Responsible for migrating 16 - bit application to 32-bit application, evaluation of version control software product.
  • Designed a solution that met the very tight deadlines, and exploited the existing migration tool to deliver substantial functionality without any new components
  • Performed product evaluation, recommendation was developed in just ten days

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