SUMMARY:

With over 12 years of healthcare management consulting experience, as a healthcare information technology specialist, drug safety specialist and clinical informaticist. I'm PMI - Certified Project Management Professional and Six Sigma Green Belt with dual degrees, Nursing and Computer Systems Administration.

CORE COMPETENCIES INCLUDE THE FOLLOWING:

• Project & Portfolio Management (IT and non-IT)
• SDLC - Waterfall, Agile, or Scrum
• Stakeholder management
• Governance establishment and development
• Scope, budgeting, and reporting
• Continuous process improvement
• Current-future state mapping & Gap Analysis
• Change management (IT and non-IT)
• Process redesign & advancing workflows
• Clinical / business content development
• Business intelligence report writing
• Procurement and contracts management
• Clinical information systems implementations
• 21CFR Part 11 (previous Pharma & Med Device Experience)
• Data management knowledge (CDMS & CTMS)
• Clinical Trials and Post Market Surveillance Optimization

APPLICATION SKILLS:

EpicCare IP / AMB Modules: ClinDoc, OpTime, ASAP, Willow, Prelude/ADT, Cadence, Resolute HB & PB, Epic CRM, Epic Edge Reporting, Radar, Reporting Workbench, Clarity;

Cerner Millennium: PowerChart, PowerPlans, Orders Management, FirstNet, PharmNet, RadNet, Revenue Cycle; McKesson - Horizon, Paragon, Star Modules; QuadraMed

AllScripts: Sunrise CPOE, AllScripts Practice Management, AllScripts EHR

Soarian Clinicals: Soarian Clinicals Inpatient Modules Adaptability Tool; Configuration; Clinical Documentation; Integration and Interfaces; Operational Report Writing; Orders and Results; Reporting and Routing;

Health IT Content Development: Zynx Health, Wolters Kluwer eClinical Works

Business Intelligence: SAP Business Objects Web Intelligence, SAP Business Objects, Tableau, and QlikView

Other Healthcare IT Ancillary Apps: Macro Helix, Swisslog Robot, Pyxis, Carefx Fusion, PICIS ED, CliniComp’s Essentris, Surgical Information System (SIS) PeriOp System, LifeIMAGE, Lumedx Apollo; GE Wall of Analytics, Centricity PACS (Cardiology), MacLab, CardioLab; Philips CareVue, Medtronic Paceart; Teletracking Transport & Bed Tracking

Software Development / IT Service / Project Management: Management Service-Now PPM, Daptive PPM, Software Development Tool Atlassian Jira, Trello, Asana

Cloud Collaboration: BOX, Vignette, MS SharePoint

CRM: Salesforce, Epic CRM

General Business Applications: MS Project, Word, Excel, PowerPoint, Visio

EXPERIENCE:

Senior IT Portfolio Project Manager

Confidential

Responsibilities:

• In collaboration with appropriate clinical and business operations’ Team Leads, Managers and Directors, under my current role as the Sr. IT Project Manager, 500P Program - Inpatient Clinical Applications Portfolio which is to lead either the upgrade, sunsetting, replacement, and implementation of new and/or existing inpatient clinical applications.
• Collaborates and partners with the senior leadership from various departments. Leads multi-disciplinary team (i.e. clinical operations, business operations, IT Teams (integration, solution architect, biomed, end user device, telecom, construction, procurement, regulatory, finance, quality, and transition strategy teams) for all project lifecycle phases - scoping, plan, design, build, deploy, test, and train.
• Responsibilities include post go-live and steady state support activities (i.e. fielding command center, break-fix issue resolution, workflow optimization, and change management processes). Plans for potential risks, issues, and design changes or decisions.
• Delivers clear communication and detailed documentation for complex concepts while influencing and negotiating with internal and external stakeholders
• Consolidates and synthesizes customized audience-dependent, consumer-specific, project and portfolio scorecards to the program leadership.
• The scope and body of work for my current project portfolio, 500P Inpatient Clinical Applications consist of approximately 50+ Epic and non-Epic applications, some of them are the following:

Senior Consultant

Confidential

Responsibilities:

• Project lead in the implementation of patient flow and capacity strategies for public and private healthcare system clients.
• This includes the implementation, support and maintenance of Confidential ’s product and service offering around a Confidential Wall of Analytics to better manage patient safety, experience, capacity and volume.

Senior Project Manager

Confidential

Responsibilities:

• Managed projects and programs for two departments, initially with International Medical Services and then with Confidential .
• Responsible for the overall direction of mid to large-scale programs with multiple sub-projects.
• Works closely with Confidential clinical and business leadership and leads a multi-disciplinary team in the design, implementation, workflow optimization, change management, and issue resolution related to clinical and non-clinical applications.

Confidential

Sr. Project Manager

Responsibilities:

• Strategic development of the operations of Stanford International Medical Services department to support strategy & operations, international patient services, consulting, care delivery, relationship management, and business development.
• Coordinated & collaborated implementation strategies across to align purpose, strategy, service model, and resourcing, approach for program implementations.
• Assisted in developing IMS department Stanford Operating Procedure and organization-wide internal infrastructure to support external delivery of overseas offices, as well as program planning of, consulting services delivery and employed applicable process management systems

Manager, Health Industries Advisory

Confidential

Responsibilities:

• Established a series of future state framework for implementing a quality organization/department and its integration into its current network enterprise.
• Assisted with eligibility requirements for on boarding commercial clients.
• Defined and developed metrics to measure quality and implementation of controls including transitioning of new quality roles developed.
• Analyzed and redesigned work plans and process flow.
• Other activities included stakeholder interview and management, metric identification workshops, metric catalog development, process decomposition.

Confidential, Texas

Project Manager

Responsibilities:

• Collaborated in developing the Decentralized and Longitudinal Care Management Model.
• Developed the roadmap for both Care Models which included plans, hiring plans/job descriptions, job aids, outcome measurement criteria/approach, materials, SOP and policy related playbook, post Go-Live review and a benefits realization analysis.

Confidential

Project Manager

Responsibilities:

• Supported the day-to-day operations of the clinical pharmacy operations.
• Developed and responded to state-mandated and commercial reporting requirements.
• Tracked and managed in-flight and future projects.
• Assisted and collaborated with safety edits, exchange formularies.
• Developed an interdepartmental project and issue-tracking dashboard for executive leadership’s review.
• Led and owned the cross functional/departmental project operations grid.
• Assisted with the Joint Oversight Committee’s process and procedures, vendor delegation meetings as well as CMS Updated Formularies.
• Developed current state and future state PA (Prior Authorization) workflows.

Confidential

Healthcare IT Lead Specialist / SME

Responsibilities:

• Assisted with opportunity identification, proposal strategy development, proposal debrief and response with internal leadership as well as client leadership.
• Developed detailed proposal schedules, timelines, plans, milestones and outlines.
• Ensured proposal compliance with RFP requirements.
• Prepared our responses to formal solicitations and informal requests for information.
• Planned, coordinated, and lead proposal kick-off meetings and status update meetings.
• Managed internal and external proposal contributors to ensure proposal is moving forward.

Confidential

Project Manager

Responsibilities:

• Lead client and vendor readiness assessment.
• Collated and presented survey results. Provided the gap analysis, impact report and recommendation for client to move forward in transitioning to the regulatory ICD-10 mandate.

Confidential

Project Manager

Responsibilities:

• Lead client and vendor readiness assessment.
• Provided the gap analysis, impact report and recommendation for client to move forward in transitioning to the regulatory ICD-10 mandate. Collaborated with clients on vendor contract & portfolio management for top-tier projects, focused on EMR, ICD-10 in a complex service organization.
• Provided detailed plan during the various testing phases - functional, unit, UAT, integrated testing phases to all cross functional stakeholders.
• Engaged all qualified vendors, partners and stakeholder resources and aligned the initiative to inflight enterprise projects with corresponding dependencies to the ICD-10 solution.