SUMMARY

• Highly versatile Project Manager trained and certified by the Project Management Institute (PMI) as a Project Management Professional (PMP). Also trained and certified by Scrum Alliance as a Certified Scrum Master (CSM).
• Skilled at leading cross functional teams in distributed geographical locations and managing technology projects with demonstrated ability to manage multiple projects and ability to run projects and deliver business results including full scale responsibility in leading large - scale, cross-functional technology projects through full project cycle.
• Over 19 years of project and program management experience in managing all aspects of the project lifecycle.
• Experience managing large enterprise programs such as infrastructure upgrades including network, servers, security, databases, desktops and operating systems, DevOps, data center moves, operations and consolidations, migration of applications and data, software and application development, ITIL implementation, business process re-engineering and Mergers and Acquisitions Experience of formally planning, leading, executing, and successfully delivering programs.
• Experience building high performance teams and global relationships to successfully deliver major process improvements. Experience in Systems Development Lifecycle Methodology (SDLC), Software Acquisition Life Cycle (SALC), Project Management Methodology, Estimating Guidelines, Resource Management, IT Quality/Internal audit, Process Improvement, IT asset library, IT staff development.
• Experience managing program and project budgets. Experience managing the communication and coordination of work activities among IT staff/consultants, and vendors from project inception through implementation. Experience in assigning, reviewing, and participating in the work of assigned staff and ensuring work quality and adherence to established policies and procedures.
• Proven project management experience demonstrating accurate and effective communication skills, accurate and realistic schedules, proactive risk identification and mitigation, appropriate customer expectations setting, and ability to drive and navigate projects to completion.
• Ability to manage several projects of a highly complex nature simultaneously, with team members and external vendors with strict attention to detail. Experience in managing projects, application enhancements, and delivering components that identify, design, and implement technologies and creative enterprise-wide integration solutions for business.

TECHNICAL SKILLS

Technologies: Windows, Unix, Linux, Citrix, MVS, Apache, AS/400, Mac-OS, LAN, WAN, SAN, Cisco, Dell, Compaq, Toshiba, HP, Lotus Notes, Outlook/Exchange, IE, Switches/Routers/Hubs, TCP/IP, FTP, IIS, SHCP, DNS, MPN, Wireless Networks, Network Connectivity, Veritas, VTS, SRDF, LDAP, Web Farm, SSL, Ethernet, Token, Firewalls, RAID, Websphere, Weblogic, Process Scheduler, Helpdesk, Desktop, SQL, Net Backup

Software Applications: Microsoft Visio 2013/2002/2000 , Microsoft Office 2016/365/2010/2003/ XP/2000 (Excel, Access, Power Point, Outlook), Microsoft SQL database 2000 and previous versions, Btrieve database, Corel Office Suite, Lotus Smart Suite, Lotus Notes, Word Pro, Lotus 123, Lotus Approach, Lotus Smart Center, Lotus Screen Cam, Lotus Organizer, Adobe Acrobat6.0 Symantec pcAnywhere

Project & Risk Management: Microsoft Project 2016/2013/2010/2007/2003 , PlanView, Dekker iPursuit, Crystal Ball, @Risk, HP PPM, Risk+ Jira

Help Desk and Network: Remedy, Track-It Enterprise, Magic Service Desk, Compaq Insight Manager, HP OpenView, Dell Open Manage, Service Now

BackOffice Servers: Microsoft SQL Server, Microsoft Exchange Server, Microsoft lIS, Microsoft MMS, Microsoft SharePoint Portal Server, Lotus Domino Server, Microsoft Project Server

Operating Systems & Networking: Microsoft Windows10/8.1/ 2003/XP/2000/9X, NetWare Server, SunOS/Solaris Versions 6-8, most common Linux distributions, MacOS-10, Cisco & 3Com Switches & Routers, Cisco IDS, FTP, TCP/IP; DHCP, DNS, VPN, SNA, SNMP, SMTP, LANI WAN switching, design & configuration, Network & telecommunications cabling

Programming Languages: HTML, DHTML, ASP, VBScript, JavaScript, XML, Perl, CGI, IIS, C, C++, Java, VC++, Visual Basic, COM/DOM, Delphi, SQL Server, DB2, Essbase, Sybase, IMS DB/DC, COBOL, CICS, JCL, VSAM, Crystal Reports, Lotus Notes, Rational Tools, UML, OOD, Pascal, Turbo Pascal, COBOL, Borland, C, Visual Basic; .Net

PROFESSIONAL EXPERIENCE

Confidential - Costa Mesa, CA

Senior IT Project Manager

Responsibilities:

• Preparing communications to coordinate the activities Globally (Onshore and Off-shore Teams)
• Choosing the migration tool with the technical team
• Managing the development of project plan
• Managing and preparing meeting agendas and meeting minutes
• Consulting with Team leads and architects to provide detail plans and proof of concepts
• Meeting with client IT teams and troubleshooting issues and managing risks
• Providing PowerPoint presentations and Project dashboard for the progress of the project
• Coordinating with procurement and sales-team leads for tracking of Operating systems and software licenses and hardware
• Providing solutions with Harman teams in distributed and global teams for complex problems and following through to achieve desired status

Confidential

Senior IT Project Manager

Responsibilities:

• Worked closely as part of the PMO for creation of processes and tools and created and used PMO tools for managing the projects
• Used advanced skills in Microsoft Excel and PowerPoint to create pivot tables and Charts to manage and prepare data for import to Microsoft PowerPoint and prepared presentations for executives
• Worked with Microsoft Project Online (MSPO)
• Managed a budget of $20,000,000
• Used Earned Value Management method for budget reporting and the forecasts to completion of the projects
• Created and executed project work plans and revised as appropriate to meet changing needs and requirement
• Participated in meetings with various business stakeholders and communicated with business to identify needs and evaluated alternative business solutions
• Participated in Infrastructure JAD sessions with Architecture team for the projects
• Used Service Now services for issuing and managing tickets for request for services and for managing the issue resolution and tracking
• Proactively managed projects, made timely decisions, escalated issues when appropriate
• Controlled projects execution, took corrective actions, and provided relevant project status for stakeholders
• Built trust, provided leadership to project team, and fostered a collaborative team environment
• Coordinated vendors, desktop teams, and technical teams to facilitate all IT infrastructure needs associated
• Set direction, drove team to meet objectives
• Communicated effectively with business sponsors as well as technical staff
• Proactively managed risk identification and mitigation
• Managed day-to-day operational aspects of a project and scope
• Effectively applied company methodology and enforced project standards
• Managed and minimized risk on projects
• Worked with MS SharePoint to publish and maintain Project Documents and Status Updates
• Worked with Net Backup.

Confidential

Senior Technical Project Manager

Responsibilities:

• Managed project scope, developed project schedules and budgets, managed risks and ensured project quality
• Developed and implemented communication plans
• Managed a budget of $2,000,000
• Worked closely as part of the PMO for creation of processes and tools and created and used PMO tools for managing the projects
• Managed third party vendors and system integrators, and managed human resources
• Controlled project execution, took corrective actions, and provided relevant project status for stakeholders
• Built trust, provided leadership to project team, and fostered a collaborative team environment
• Coordinated vendors, desktop teams, and technical teams to facilitate all IT infrastructure needs associated with new construction
• Proactively managed projects, made timely decisions, escalated issues when appropriate
• Set direction, drove team to meet objectives, leading by example, and teamwork
• Communicated effectively with business sponsors as well as technical staff
• Proactively managed risk identification and mitigation
• Created and executed project work plans and revised as appropriate to meet changing needs and requirements
• Managed day-to-day operational aspects of a project and scope including full control of project budget
• Reviewed deliverables prepared by team before passing to others for review
• Effectively applied company methodology and enforced project standards
• Managed and minimized risk on projects
• Ensured timely and accurate invoicing, and monitored payables
• Worked with Remedy
• Communicated with business to identify needs and evaluated alternative business solutions
• Worked with MS SharePoint to publish and maintain Project Documents and Status Updates