SUMMARY OF QUALIFICATIONS

Over fifteen years of success in managing multi-million dollar emission testing projects. Skilled in managing multiple large projects simultaneously using on and offshore virtual teams. Extensive experience in preparing project schedules using MS Project, preparing release plans, working within a PMO and guiding projects from inception to successful implementation while navigating a large, complex corporate structure. Guided technical requirements gathering internal and with customer and made sure all of our contract deliverables, including major transitions and releases, were prioritized and implemented on time using the System Development Life Cycle SDLC . In addition to SDLC, I have worked on projects using several different methodologies such as RUP, ITIL, JAD, and Agile. Excellent communication and writing skills. Effective trouble-shooter.

WORK EXPERIENCE

Project Executive

Confidential

Worked on a pursuit team for a large, Multisourcing Service Integrator MSI project. HP was not selected for contract award.

Senior Project Manager

Confidential

• Served as the applications project manager for a contract with the State of Georgia managing the applications and data for the Georgia Emissions Testing Program.
• Lead a virtual team consisting of requirements analysts, designers, JAVA developers, database administrators, and QA/QC analysts in support of the Georgia Emissions testing program, managing application software releases for a Web Portal and numerous web-based applications in a multi-tiered application environment.
• Directed and coordinated project activities including
• Planning
• Schedule development and maintenance
• Scope Management
• Resource Tracking
• Requirements Gathering
• Risk Management
• Status Reporting
• Quality Management
• Facilitating of Project Status Meetings
• Oversaw the installation of wireless hardware in over sixty-five buildings for the Plano, Texas school district.
• Provided technical management of a hosted services contract with the New York City Department of Education for a system handling 193,000 students, 105,000 users, and 9,500 concurrent users.

Transition Coordinator

Confidential

• Ensured the transition of the vehicle emission testing system for the state of Georgia to a new contract.
• Oversaw 22,000 man hours of technical development of web-based applications over a five month period. Managed the conversion of client-server programs to web-based programs.
• Served as the point of contact and managed communication between Program Management, technical support, and the Customer. Facilitated requirements gathering efforts.
• Directed a team of subject matter experts implementing new audit, station and inspector administration, public information and education, and waiver applications.

Senior Project Manager

Confidential

• Served as the applications project manager of emissions testing programs grossing over 18 million in revenue annually for the states of Georgia and Texas, managing software programs, data, and reports.
• Guided the implementation of ASM2 and OBDII testing for Georgia and Texas which included directing the writing of requirements, managing communication with equipment manufacturers, overseeing a sub-contractor performing acceptance testing and communicating with the testing customers.
• Coordinated the move from biennial to annual testing for Georgia.
• Streamlined the purchasing of emissions testing certificates by guiding the installation of a web-based ecommerce system used by the emissions testing community allowing them to deposit money into their accounts and purchase testing certificates using a credit card or ACH via the internet.

UNIX Central Systems Administrator

Confidential

• Provided support for BellSouth financial system servers. This included troubleshooting, coordinating hardware installation, software installation, overseeing security, keeping current documentation, creating file systems, and patch maintenance. Later promoted to team leader.
• Managed seven System Administrators.
• Supported BellSouth Financial System servers.
• Migrated twelve servers into four larger, state-of-the-art servers.

Advanced Network Systems Programmer

Confidential

• Managed SNA/Open Systems. Diagnosed all Level three questions involving mainframe interface with Telnet and FTP, providing expert advice and training to fellow Systems programmers and serving as a Center of Technology for LAN to Host projects.
• Directed the installation and implementation of new communication technology utilizing Cisco 7010 CIP connections and Escon channels.
• Oversaw the network migration of an international financial customer's account from an information processing center in the United States to one in England.
• Trained data center personnel in communication between mainframe SNA and Telnet.

Eastern Region Problem Coordinator

Confidential

Provided level three support for SNA-related problems for three EDS Information Processing Centers. Duties included running traces, diagnosing problems, and recommending solutions for network problems.

Network Systems Programmer

Confidential

• Served on a team providing network support to a regional information processing center.
• Performed the network migration of a General Motor's data processing facility into an EDS Information Processing Center.
• Performed the network migration of the Massachusetts Blue Cross/Blue Shield data processing facility into an EDS Information Processing Center.
• Centralized all EDS BCBS customers into an application used for data transfer between accounts.

Applications Systems Engineer

Confidential

• Provided implementation and maintenance support for several Health Care accounts with programs written in ALC and COBOL. Served as team leader of six Systems Engineers for the last fourteen months of this position.
• Created and installed a Coordination of Benefits Subsystem for Atlanta BCBS.
• Participated in an emergency project to convert another vendor's claims history into an EDS usable format for the Tennessee Medicaid Medical Policy System with a twelve week deadline.
• Participated in the creation and implementation of a health care application system that supported the Federal Employees Program.

Applications Systems Engineer

Confidential

• Responsible for software support of the Tennessee Medicaid Claims Processing System.
• Managed a three-person team installing Medicare cutback changes under a stringent deadline.
• Responsible for the medical policy processing of the Tennessee Medicaid program.

Tennessee Medicaid Account Support

Confidential

As part of the Systems Engineer Development Program, each candidate is required to spend time at an account providing interface between the customer and the Systems Engineers in Dallas, Texas.

PROFESSIONAL TRAINING

• Project Management Professional successfully passed this stringent Project Management Institute examination in July, 2006. The PMP certification is the recognized internationally as a symbol of excellence in Project Management.
• Orange Belt A designation given by the International Institute of Learning IIL after attending a course and passing an examination on dynamic project management using MS Project.
• CPIP Communications Professional Intern Program. A course provided by EDS concerned with creating effective business proposals, effective business communication and marketing techniques. The course was six weeks of onsite work with several projects performed offsite over the length of a year.
• SPD Software Development Program A two year program provided by EDS to train software programmers. Included in the program is attending eight IBM courses on network implementation and support.
• SED Software Engineer Development Program. An eighteen month program provide by EDS where the candidate works as a customer site, followed by an intensive twelve-week course in computer programming, and finally serving as a software engineer.
• Toastmasters attended this public speaking group for over a year.