Manager, Server Operations Resume

SUMMARY

Results - oriented IT professional with 20+ years’ experience in software design, program management and administration of IT infrastructure, virtualization, and network architecture. Technologically sophisticated and business-savvy leader possessing an essential balance of soft skills and “hands-on” IT expertise necessary to meet a diversity of business needs. Outstanding record of implementing large-scale, mission critical projects on time and within budget.

PROFESSIONAL EXPERIENCE

Confidential

Manager, Server Operations

Responsibilities:

Manage virtual server environment of more than 2000 virtual servers
Manage endpoint device team supporting 8000 computing devices and 4000 mobile devices
Manage enterprise messaging and collaboration environment supporting all 15000 users
Manage enterprise VDI environment supporting 500 full time users and 2000 remote ‘part-time’ users
Provide technology solutions for over 60 Confidential business units which includes a cross section of internal customers ranging from Police Department to Marketing to Treasury to Engineering to Bus Maintenance and Rail Operator functions.
Designed and implemented IT asset management systems for inventory management and service catalog functions
Manage SAN and storage environment comprised of multiple data centers and SAN’s totaling over 2 PB of data storage
Negotiated, sponsored and procured over 20M in vendor products and services including SANs, Servers, and Endpoint devices to support wide range of IT customer needs.

Confidential

Technical Consultant

Responsibilities:

Confidential

Network and Systems Manager

Responsibilities:

Manage team of developers responsible for Java, Cold Fusion, and Sharepoint application development to support court functions
Manage developers responsible for support of national electronic filing and case management applications
Designed and manage Citrix desktop virtualization project moving from Windows XP physical desktops to Windows 7 Xendesktop virtual machines utilizing Citrix Xenserver hypervisor technology
Virtual desktops provided by Provisioning services streamed desktop technology
LAN/WAN - responsible for data network infrastructure and equipment (wired and wireless) - Cisco UCS Blade Servers, Cisco router and switches at edge and core
Designed and manage 3 Citrix Xenserver farms to support our 3 divisional offices
Designed and manage Cisco UCS infrastructure used to support Citrix Xenserver and VMWare ESX environments (32 blades hosting 70 virtual servers and 500 virtual desktops)
Designed and manage VMWare Esx 5.5 Virtual Environment
Designed and manage file replication and redundancy system utilizing Netapp FAS 3210 and FAA2520 SAN/NAS and Microsoft DFS to create 2-way file replication across 3 divisional offices
Provide ongoing technical and leadership expertise in the design and development of both central and divisional office data centers including business continuity failover capability at the Jefferson City office
Implemented ITILv3 based customer service best practices for bringing resolution to customer issues