Program Manager, Delivery Manager Resume Pleasantville, NY - Hire IT People

SUMMARY

He is an IT Manager with a proven track record leading successful technology integrations, building highly effective teams, continuous process improvement and data engineering.
As a delivery focused strategic thinker from a management consulting and software engineering background, Confidential brings a customer - first vision to IT solutions.
He is a hands-on manager with the architectural, infrastructure, financial, communication and leadership skills necessary to excel in diverse organizational cultures.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Pleasantville, NY

Program Manager, Delivery Manager

Responsibilities:

Managed a team of ten delivering data warehouse, ETL, business intelligence and Tableau in support of a startup life insurance division of SwissRe.
Managed Scrum, removed roadblocks, solved problems, maintained development cadence, supported team, facilitated retrospectives, optimized project management tools, and reported progress.
Interacted with business and IT leadership to set program direction, priorities and processes.
Coached team on Agile, Scrum, Jira and PMO best practices.
Utilized Azure, SQL Server, Atlassian Jira and SharePoint.

Confidential, Stamford, CT

Digital Program Manager

Responsibilities:

Managed a team of 25 delivering data warehouse, big data, ETL, MDM, business intelligence, Tableau, and data analytics solutions.
Ingested and integrated data from Google Analytics, Big Query, YouTube, GNIP, Twitter, Conviva, Facebook, Instagram, Amazon, MLBAM, Nielsen, Spredfast, Demandware e-commerce and other Big Data sources.
Enhanced to support international currencies and deployed all marketing reports for the enterprise.
Facilitated requirement gathering, analysis and solution design with product owner and corporate stakeholders.
Managed new project contracts, employee contracts, project financials and data governance.
Managed Scrum, removed roadblocks, solved problems, maintained development cadence, supported team, facilitated retrospectives, optimized project management tools, and reported progress.
Coached team on Agile, Scrum, Kanban, Jira, SAFe and PMO processes.
Provided Jira administrative, workflow design, deployment and security access controls.
Managed PMO process improvement in the areas of Jira, Agile Scrum, Kanban, and Scrumban through Six Sigma Black Belt practices and workflow optimization.
Utilized AWS, Redshift, Informatica, Tableau, Cognos, Atlassian Jira, Confluence, Hadoop, Hive and Data Pipeline.

Confidential, Somers, NY

Architect, Program Manager

Responsibilities:

Led a team of six project managers to identify $2.8 million in cost savings for IBMs internal service delivery organization utilizing a SAFe Agile Scrum process.
Designed and developed a program methodology through process optimization, workflow, and document management solution.
Reengineered the service delivery process, identified cost-efficient opportunities and facilitated stakeholder alignment between globally dispersed business leaders, project financial owners and system architects.

Confidential

Program Manager

Responsibilities:

Managed project financials and projections of $2.1 million for Confidential Global Tax.
Managed application infrastructure deployments for international data centers.
Coordinated Architecture, Access and System Security, QA, Implementation, Partner Approval, Akamai, and Adaptation of US source code.