SUMMARY

• Technical Project Manager and Certified Scrum Master, with 5+ years of experience leading Agile and SAFe implementations, and coaching team on the Agile and scum process and methodology, performing overall Project Planning, Budget and Resource Planning, Risk assessment and mitigation.
• 15+ years of experience in complete system implementation, business analysis, development, test, quality assurance and software delivery of critical multi - tiered enterprise business applications on integrated end-to-end environments.
• Agile Program Lead / Release Train Engineer on cross functional projects and support to adopt SAFe (Scaled Agile Framework).
• Strong hands on experience with Agile and Project Management tools including Microsoft TFS, Rally, Jira, and Version One, MS-Project, MS Excel, including graphs, pivot tables, reports.
• Primary Point of Contact and team liaison for the client and cross functional teams, performing Project Portfolio Planning, road mapping, release and quality assurance activities, liaison between the executive management and the technical teams, scheduling and prioritizing backlog, Velocity Planning, Capacity planning, managing resources, and facilitating discussions between development, system engineers and test teams.
• Managed off-shore resources, mentored them, and coordinated with the team on project risks, resolution and status.
• Thorough knowledge of Scum, Agile, Software Development Life Cycle processes/ Business Analysis / Software Architecture and all levels of testing. Competent to plan and drive QA process, coaching and assisting the teams to follow the same.
• Comprehensive knowledge and experience for building Test Strategies, detailed test plans, test cases, and execution of all manual and automated testing.
• Skilled in Database Management Systems, Web solutions, Web 2.0, Ajax, XML, HTML, CSS, Java Script, Python, Java, Visio, MS -Office, Windows, Unix, Linux, Mainframes, PL SQL, modeling tools as iRise.
• Experienced with Bugzilla, Sablime, Jira, DevTrack, Mercury Quality Center / QTP / Test Director, HP Winrunner / LoadRunner test management and scripting tools to effectively document and control test cases and scripts and report Test Results and defects..
• Served as Volunteer Webmaster, managing and updating content for IEEE-NJ Coast Section for 2 years.
• Served as IEEE-Volunteer Technology teacher for High School students in NJ: designed, formatted and presented the curriculum, taught Java/C++/HTML.

PROFESSIONAL EXPERIENCE

Scrum Master /Agile Project Lead

Confidential

Responsibilities:

• Scrum Master leading Scaled Agile Framework for multiple work streams, facilitating Portfolio road mapping, Release planning, and working with cross platform teams to plan and execute Program level activities.
• Incorporated Agile and SAFE process learnings into project executions.
• Kept track of project activities, and capacity shared across multiple projects.
• Implemented risk management Confidential program level, mitigating risks due to budget, scope, schedules, resources, other planned and unplanned activities.
• Facilitated daily stand up scrums, Sprint Planning, Backlog Grooming, Retrospectives, sprint demos for multiples releases.
• Coached the team, and other scrum masters on scrum adoption, helping team becoming self-organized, the Agile processes, the scrum framework, getting resources onboard the Agile project and in using the Microsoft TFS tool.
• Acted as a scrum of scrums, coaching other scrum masters to enhance their skills, and actively working on improvements during the Scrum Masters Agile Community of Practice forums.
• Responsible of escalation of impediments, and managing risks and dependencies across program teams.
• Providing daily status to the team and management on Sprint Burn down, team Velocity, task metrics, QA metrics, defects, issues, risks and Impediments.
• Liaison with cross functional teams, all technical team resources and product owners for keeping the backlog updated, and following up on resolution of risks and impediments.
• Provided regular daily status to senior executives, stakeholders with Release, Defects, Risks and Impediments status.
• Managed Microsoft TFS tool for releases, iterations, User Stories, tasks, defects in Microsoft TFS tool

Scrum Master

Confidential

Responsibilities:

• Scrum Master / Program Lead for multi-tier telecom projects, working with cross functional IT teams across globe.
• Led the Scrum adoption in the team and served as a Single point of contact for all project level activities. Communicated with cross functional teams, and interfaced with all technical team resources and product owners for timely deliveries, resolving any team conflicts, issues, impediments.
• Managed and forecasted Release and Sprint milestones in the Project Plan, assessed gaps and risks with the technical leads.
• Provided regular daily status to senior executives, stakeholders on all areas of the projects.
• Facilitated daily scrum meetings, release and sprint iterations planning, and retrospectives. Administered capacity planning and resource alignment on various releases and projects.
• Coached the team on the Agile processes, the scrum framework, getting resources onboard the Agile project and in using the Agile Rally tool.
• Tracked daily team progress, velocity, burndown, risks and impediments, and managed escalations.

Scrum Master

Confidential

Responsibilities:

• Facilitated daily scrum meetings, release planning and sprint iterations and retrospectives.
• Created releases, iterations, User Stories in Rallydev tool.
• Coached the team on the Agile processes, the scrum framework, getting resources onboard the Agile project and in using the Rally tool.
• Kept track of any issues/ impediments and resolved the same with team in daily scrum stand up meetings.
• Held backlog story grooming sessions with the technical teams.
• Coached the team on Agile and scrum methodology, Reviewed lessons learned following each sprint as a part of Sprint retrospective and devised improvement methods in the areas of development, and process, quality and cost.
• Ensured that the process was followed to enter task details in the tool daily, issues and impediments were looked into immediately and the team resources were efficiently utilized.
• Tracked daily team progress, reported any risks and impediments, and managed escalations.
• Liaison with all technical team resources and product owners for timely, resolving any team conflicts, and making sure a delivery of work product POs .

Technical Project Lead

Confidential

Responsibilities:

• Managed client engagement services and solution implementations. Overseeing and scheduling offshore resources.
• Monitored project activities and advised staff of issues due to resource availability.
• Advised on Test Strategy, and Test Cases development on the web portal application. Assisted in the testing of the portal before launching delivery to the offshore team.
• Coordinated application level testing to verify compliance with the system requirements as well as testing of the enhancement features.
• Provided project turnaround expertise Confidential the customer site with emphasis on regaining customer confidence
• Produced project status reports, managed the team and resolved daily issues.
• Manage transition of client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of project.
• Established rapport and managed continual technical relationship with the client to ensure project objectives and strategic business gains.
• Document and train the offshore on the customer process.
• Follow-up with offshore regarding any issues and help troubleshoot application level web portal discrepancy.
• Coordinate between customer and the offshore team to ensure timely delivery of services, and accurate reporting