Project Manager Resume Rhode Island - Hire IT People

SUMMARY

An accomplished, hands on project manager, business owner and IT professional with a strong background in ecommerce, complex business operations and social media.
A proven passion for account management, customer engagement and operational excellence, demonstrated by extreme dedication and commitment to job duties and responsibilities.
Drive positive financial and operational performance through completion utilizing cross - functional teams to deliver these objectives to the satisfaction of customers and project stakeholders

CORE COMPETENCIES

Project and Business Management
New Business Development
Business Analyst
Customer Relationship Management
B2B & B2C Salesforce Commerce
SaaS and PaaS Platforms
Business Process Optimization
Sales & Marketing Strategy
Information Technology, SDLC
Web Analytics; Omniture and Google

PROFESSIONAL EXPERIENCE

Confidential, Rhode Island

Project Manager

Responsibilities:

Managed multiple projects and synchronized the activities of all teams and third parties in order to meet customer deadlines and requirements. Regularly met and exceeded the expectations of customers.
Collaboratively managed operational aspects of the organization including HR and IT infrastructure. Procure the necessary resources and equipment to set teams up for success, development and growth.
Concentrated on the development of new business by actively networking within the industry. Increase overall customer satisfaction and ROI through open and transparent communication.
Customized projects through active feedback and discovery meetings with customers. Provide technical solutions and incorporate their requests, technical specifications and requirements.
Successfully launched high-end retail website and OMS on to a new SaaS platform. Increased end-user satisfaction of the new website by improving flow and functionality of site.
Gathered necessary requirements from the customer and provided them with accurate quotes and details about project throughout the development lifecycle. Maintained 95% accuracy to the original quote.
Created detailed, well-written documentation for a variety of audiences, C-level. Business process flow optimization. Sustained corporate profit margin percentages on all projects and enhancements.
Utilized SDP-21 methodology to strategize movements and activities within teams of developers and division managers. Translate business needs/strategy into deliverable IT capabilities.
Collaborated with 3rd party organizations to re-design and re-code General Motor’s vehicle comparison tool. Increased functionality and ease-of-use for end-users. UAT testing and use case documentation.
Forged transparent lines of communication between management, internal teams and external providers. Fostered new and existing relationships to guarantee positive project outcomes.

Confidential, Michigan

COMMERCE TECHNICAL PROJECT MANAGER

Responsibilities:

Work with business users to gather functional and non-functional requirements
Analyzed and compiled all business needs for remarketing B2B dealer portal.
Defined process flows with Ford Credit to directly enhance and increase the likelihood of capturing increased sales from auctions. Increased overall profit margin of remarketed automobiles by providing an improved online purchasing environment for the dealer network.
Followed technical specifications that met the goals and objectives for Confidential . Devised the most cost-effective strategy and exceeded stakeholder expectations.
Attended, set up and presented at auto trade shows
Inserted, deleted and modified new and existing content for web pages related to the eVisteon group to increase end-user satisfaction.
Troubleshot and acted quickly to resolve website functionality issues at Confidential to decrease the amount of escalated issues. Analyzed and recommended enhancements for improving website functionality.

We provide IT Staff Augmentation Services!

Project Manager Resume

Rhode, IslanD

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship