Program, Project and Delivery Manager Resume

SUMMARY

As a senior technology leader and change agent, I have a proven track record of identifying business needs, working with clients to develop supporting strategic plans, and leading the delivery of technical and process
My experience and passion revolves around fostering strong client and project team partnerships that build value - added business solutions.
My twenty years of consulting experience includes roles such as program manager, project manager, SCRUM master, account manager, regional practice manager, product manager, and business solution architect.
I have managed products leveraging both onshore and global delivery models utilizing agile, waterfall and iterative methodologies (RUP).
I have led project teams and programs ranging in size from 4 to 40 team members.
My roots as a business analyst, along with my ability to effectively communicate with all levels of an organization, allow me to successfully build consensus between parties, translate technical information and requirements into understandable terms, identify and mitigate risks, develop workable solutions, and meet critical time-frames.

PROFESSIONAL EXPERIENCE

Program, Project and Delivery Manager

Confidential

Responsibilities:

Strategy consultant engaged to help stand up a BI/Data Center of Excellence’s business case, project roadmap, and overall communication/engagement plan. Initial focus on data quality and customer master projects
Program director for the Agile development of a mobile application across 6 platforms (iOS, Android, Win10, Web Portal, Apple TV, and Android TV) and 3 development teams
Project manager/SCRUM Master for the development of a $2M+ global sales application and a 10 person SCRUM team
Project manager for the global implementation of Cost of Goods Sold reporting process improvement and technology across 22 countries
Program manager for a 13-person multi-year data conversion team that was responsible for the development of an MDM environment and ETL conversion process. This team successfully converted data to a central repository from 25+ legacy systems in more than 12 countries.
Project manager for the implementation of a custom public safety ERP solution.
Project manager for the customization and implementation of a time-keeping application used at the Republican National Convention.

Product Manager/Business Architect/Business Analyst

Confidential

Responsibilities:

Product Manager responsible for facilitating product roadmaps, release cycles, and high-level feature sets and designs for 6 different virtual group fitness mobile application platforms.
Enterprise Business Architect responsible for working with senior client leaders to prioritize project investments based on alignment with business needs, organizational value drivers, and return on investment.
Enterprise Business Architect responsible for developing business cases for strategic projects ($500K to $4M) that included business goals, high-level requirements, project plan, and return on investment metrics.
Product Manager for a global sales business area. Responsible for helping align business goals, IT strategy, and the line of business application suite, prioritizing and initiating projects, and managing the quarterly release cycle of the application.
Business/process analyst responsible for uniting global users of a recently merged organization to a common business process. The output of this effort resulted in more than 30 business and software requirement specifications and supporting screen designs.