Principal Scrum Master Resume

SUMMARY

I am a highly knowledgeable expert in the information technology sector with over 15 years of experience with on and off - shore project and program management, several agile methodologies, IT and Digital Marketing strategies which advance programs for midmarket and Fortune 1000 companies regularly delivering against aggressive goals.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Principal Scrum Master

Responsibilities:

Served several scrum teams and 2 value streams over a period of 12+ months which delivered more than 40 shipped features across the Customer Support portal and corporate marketing web sites.
Facilitated backlog grooming, sprint planning, demo & retrospective ceremonies plus PI, capacity and release planning across the Marketing and Collaboration value stream for Confidential .com, lead generation enablement and Adobe Experience Management product hosted in the cloud and managed by our on and off-shore people.
Performed several ART and Scrum team assessments in order to advance the value stream’s adoption of agile scrum and Kanban practices.
Reported on team velocity, project burndown and maintained tight communication with product owners and program/senior leadership on several highly visible initiatives utilizing out of box and customizable dashboards provided out of Confidential Agile Central (formerly Rally Software), VersionOne and Confidential Clarity PPM.

Confidential

Principal IT Project Manager

Responsibilities:

Managed a 2.5-million-dollar program budget made up of labor, SW, training and T&E across. Budget remained within a 1% variance exceeding the 3% variance threshold.
Facilitated the onboarding process from SOW creation through to HR access for consultants, SW, internal labor, training and T&E with the vendor management, procurement, accounting and the PMO.
Led globally dispersed project teams across IT, Marketing and agencies through project closure (agile and waterfall methodologies).
Facilitated and coached scrum teams in the US and India on several key online initiatives focusing on traditional agile and ‘agile-like’ methodologies (Kanban). Teams ranged from IT to Digital Marketing.
Managed Sitecore content management integration with MS FAST search for timely content indexing.
Championed the tailor & waiver process required by IT process and controls to enable quicker approvals without sacrificing quality through the gate exit review process for business and IT stakeholders decreasing project documentation by more than 50% on a recurring basis.
Reviewing prioritization of requirements with product owner and area manager’s Insured testing evidence met release management standards.
Insured requirements and approvals met existing project compliance.

Confidential

Principal Project Manager

Responsibilities:

Scrum master for several globally dispersed project teams and programs for my organization.
This included teams of 3-7 members across development, business analysts, architects, vendor/agency resources plus members of cross functional business segments who served the role of product owner.
Advised and educated inexperienced Sr. Directors from the business and 4-6 vendor resources through a CRM data architecture assessment project focusing on 3 sprints which translated into sprint 0 of the program.

Confidential

Principal Project Manager

Responsibilities:

Optimized team and resource capacity in support of FY10 project priorities by introducing, supporting & actively leading LEAN processes and methods across Internet Marketing.
Continuously delivered on major website initiatives from lead gen through social collaboration within very aggressive schedules.
Facilitated every deliverable from the initial concept design to the final release of the online registration strategy, preference center, international press rooms and partner co-branded sites.

Confidential

Internet Manager

Responsibilities:

Oversaw and managed Confidential .com international website redesign launch activities saving Confidential Japan alone $500,000 per year on services, SW and HW costs.
Directed the Confidential ’s consumer security research team in helping to put together a research blogging strategy and process for the Security BU and research content contributors. This was Confidential ’s first external blog worldwide and serves as the foundation for all Confidential external blogs today.
Directed and led Confidential ’s first global ecommerce roll-out strategy to increase on-line revenue. This included launching localized consumer web stores (9+sites) in a 6-month timeframe. Ensured tight, integrated communications with VP of business development, 3rd party vendors, sales, product marketing, development, technical support & customer care together in each region.
Managed Confidential ’s first SMB ecommerce website. Managed and coordinated multiple business units within Confidential focusing on site design/usability, product marketing, product management, product development, fulfillment, customer care & technical support, pricing, education, and 3rd party vendors.
Managed the sales portal redesign which included aligning the portal to meet Confidential ’s key sales and marketing go-to-market strategies. The portal supported over 15,000 sales reps worldwide.