SUMMARY

• Innovative, successful Technical Project Manager with a strong background in Operations, Infrastructure Change Management and visible achievements providing leading edge technological solutions.
• Exceptional skill integrating teams and systems to provide business solutions and increasing operational efficiencies; delivering bottom - line results through effective design, development and execution of information systems to reduce inefficiencies.
• Merge hands on collaborative leadership style with excellent communication skills to continually drive focused teams toward performance excellence; a proven record of streamlining operations, relating technical information for end-users, and leading projects to full fruition.
• System Engineering experience with Windows; Active Directory; PowerShell; Linux; BASH Shell and automation scripts.
• Administrative, technical and budgetary responsibility for planning, design, implementation and maintenance of IT systems.
• Re-defined business intelligence rules and streamlined workflow processes.

TECHNICAL SKILLS

Project Management: PMI #2344860, Agile and Waterfall methodologies, Confluence/JIRA.

Applications: MS Project, Smartsheet, VMware - VSphere, Oracle Virtual Manager, Citrix XenApp, HP Data Protector, TIBCO EAI, TrackIT, ServiceWise, ServiceNow, SAP, SharePoint.

Servers: Windows, Active Directory, Exchange, Linux, Apache, Postfix.

Storage: Box; NetApp, Dell Compellent, Qnap, EMC NAS, VMax, AX100 DAS

Networks: NOC Design and Development, NFS, TCP/IP, DNS, Routers/Switches, Cable management, Firewall configurations, Distributed Antenna Systems (DAS).

Security: Confidentiality, Integrity and Availability (CIA triad), SIEM, DLP, IPS/IDS, Confidential Endpoint Protection, McAfee VirusScan Enterprise, Trend Micro Endpoint Security, Duo 2FA, FireEye, Palo Alto, Proofpoint, Barracuda, IronPort, Fortinet, Checkpoint, Active Directory GPO’s

Monitoring: Nagios, What’s Up Gold, Solar Winds, Team Viewer, Zabbix.

Cloud Provisioning: Office 0365, AWS, GoGrid, Rackspace (External) and Internal cloud provisioning.

Software Development and Software Quality Assurance: C,SQL Server Stored Procedure development, WML, XML, HDML, COBOL, Agile, Feature Driven and Rapid Application Development methodologies.

PROFESSIONAL EXPERIENCE

Confidential, Mountain View, CA

Project Manager

Responsibilities:

• Collaboration and Communications Endpoint Services for separation or integration projects as required for businesses that have been divested (sold) or acquired/merged (bought) by Confidential .
• Current project was a divestiture.
• Exchange migration to Office 0365 Exchange online
• SharePoint migration from on premises to online.
• SharePoint configuration
• Use of Sharegate tool for migrations
• Box migrations
• Shared drive storage migrations

Confidential, San Francisco, CA

Infrastructure Project Manager

Responsibilities:

• Exchange 2016 upgrade. Disaster Recovery Infrastructure/Telecommunications/Networking .
• New Hire Web Site development, AirWatch MDM deployment, Transportation System replacement (electronically tracks drivers and trucks etc.). Retire Window 2003 servers, Encrypt Laptops enterprise wide, New Office Space build-out/renovate, Single Sign On (SSO), Citrix deployment for the Institute on Aging.
• Smartsheet was used to track these projects all from one sheet. Now Smartsheet has a sheet for each project and reports for status of projects. Project Portfolio Management report for C-level decision support management. Project On-boarding documentation and a formal Project Management methodology implementation. Creation of Charter; Scope Documentation and a tiered Project Management evaluation to determine how formal the Project Management methodology needs to be and whether to use Waterfall or Agile methodology. Development of a Project Management Communication plan. Resource Management. Developed Project Management Documentation structure. Used Smartsheet and Confluence/JIRA for project management and reporting Created and maintained repositories for project artifacts such as status reports, schedules, meeting minutes, issue/risk logs, communications, etc.

Confidential

Infrastructure Project Manager

Responsibilities:

• Communicated to CEO’s, Owners and key decision maker’s solutions that sanitize and standardize their IT infrastructure and processes.
• Trained key technical staff and vendor support, to provide adherence to their Technical Architecture Framework.
• Develop software automation task while working with clients to identify and deliver solution recommendations to implement those objectives.
• Provide ongoing technical and engineering support for any Cloud 1 Solutions clients.
• Provided Level 2/3 Senior Engineer Support for other company engineers.
• Research and set all networking, operating system and infrastructure standards and their clients. Build and maintain lab equipment for engineers.
• Documented all client parameters via SOP run books, create documentation for any customer facing task, create or update documentation for Cloud 1 Solutions SOPs.
• Cloud migrations to Office 0365 and Azure.