SUMMARY

Objective: Bring unified process and improvement in project management, process efficiency, product quality. Provide value added audit, effective communication and transparency within organization.

Summary / Expertise: Total 17 years IT experience as a Senior IT Project Manager, Process architecture, Leader, Architecture, Global QA Lead, Coordinator and S/W Engineer. During these years achieved consistent track record of leading delivering various projects using various expertise in following areas:

• Agile Development
• Global QA Process
• QA Automation
• C , ASP.Net, JQuery,
• SDLC, PMO
• Test Case Management
• Performance Testing
• SQL Server, Oracle,
• N-Tier Development
• Root Cause Analysis
• Penetration Testing
• SOASTA, Selenium
• API Development
• Escape Defect Analysis
• ALM Process, SDET
• JIRA Administrator
• DB Design, Scalability
• Bug Triage Process
• Tools Integration
• Confluence Admin.
• Social Integration
• Test Case Coverage
• Release Mgmt. UAT
• Agile Training, TFS

Managerial Skills:

• Expertise in leading development and QA team and envisioning their career goals.
• Experience in strategic thinking, business development and leadership skills.
• Reporting skills to present statistics of team performance review, projects tracking and improvement.
• Excellent interpersonal skills to understand team member's areas of weaknesses and strength.
• Effectively coordinated and communicated with offshore and onshore teams.

Technical Skills:

• Excellent skills in software development, QA and Project management planning, scoping, scheduling, budgeting, delivery and support for product delivery, releases and maintenance
• Development experience in C , ASP.NET, XML, SQL Server, JavaScript, JQuery, HTML, TFS, Oracle, and PowerBuilder. QA Tools: SOASTA, Test Director, Win Runner, Load Runner
• Hands on implementation on QA process, Test case management, and Release management.
• Being JIRA Confluence administrator designed and implemented workflows for agile development, Project reporting / management, QA resource/defect tracking and release cycle.
• Experience in source control management, branching and release strategies.

PROFESSIONAL EXPERIENCE:

Confidential

Being in marketing services division, involved in software development for marketing agencies to launch the campaigns using various cross channels such as Email, SMS, Print, Web to promote individual business needs. During the software implementation, I was involved in various roles, as described below:

As a Senior Technical Project Manager, responsible for:

• Being technical PM, involved in various projects and scalability tasks to improve platform performance.
• Involved in requirement, platform architecture meetings and suggested solution to project requirement.
• Prepared project plan and charter document, to estimate resources and cost for the various projects.
• Arranged and conducted various projects meetings and presentation.
• Provided project status, meeting notes, risk details to higher management on daily, weekly basis.
• Implemented project using agile methodology, escalate project retrospective / risk to management.
• Formed the Agile Improvement Group AIG / Business Process Management BPM group.
• Educational training on sprint cycle, sprint velocity, importance of retrospective to various teams.
• Involvement in forming PMO group, to standardized project management guidelines.

Confidential

• Outline the global QA vision for organization and working with higher mgmt. on execution plan.
• Trained various QA team members about platform features and defect process.
• Implementing the task allocation tracking process for better QA resource management.
• Involved in bug triage process to priorities defects for release execution, using traceability matrix.
• Implementing Test Case Management strategy to execute test case in sprint QA vs non-Sprint releases.
• Provided Root Cause Analysis report and avoided repeated failure of feature.
• Assisting in Escape Defect Analysis EDA process to find out QA gaps.
• Co-ordinated meeting with client service to understand the client issues. Written and verified test cases.

Confidential

• Developed various internal tools, to optimize QA time while updating platform issues.
• Implementing automated unit testing, to track faulty code before it goes to QA.
• Designed and Developed API tool for QA team.

Confidential

• Automated smoke testing suite using SOASTA for release verification. It saved 20 of manual effort.
• Prepared the automated regression testing plan and implementing automation using selenium.
• Executed various performances testing for key features.
• Developed Fake Activity Matrix to simulate real time scenario, to major system response.

Confidential

• Involved in stabilizing in-sprints, QA, Staging environment for release verification purpose.
• Assisted in building automation tool for release code deployments.
• Involved in release planning with pre and post release checklist, release plan document
• Assisted in post release issue racking and provided Root Cause Analysis.
• Involved in source code branching strategy for release management.
• Assisted entire UAT effort during every release.
• Organized various functional demos to various teams.
• Helped UAT team for platform access issues.
• As an ALM in-charge: responsible for various process improvement and maintenance of it.

Confidential

• Centralized tool strategy for better tracking and for less maintenance purpose.
• Integrate various tools for data flow purpose and avoid data redundancy.
• Define the effective and valuable process for day to day activities.
• Implemented BAU Business as usual process and onboarding process for JIRA projects.

Confidential

• Re-architect the entire JIRA projects for workflow customization.
• Support to workflows, issue types, custom fields, add-ons, gadget for various projects.
• Responsible for Jira and Confluence upgrade and day to day support to various Jira Projects.
• Estimated and provide cost analysis for ALM Stacks, Plugin, Licenses budgets to higher mgmt.

Confidential

• Involved in platform architecture meetings and develop POC for restructuring of application.
• Developed and maintain application using ASP, C , SQL Server, JQuery, CSS and TFS.
• Integrate Facebook Graph, Twitter and Salesforce API for social features.
• Written SOAP / REST API to access various campaign data and Portals for custom development.

Confidential

Software Consulting / Team Leader / Project Coordinator

Responsibilities:

• Involved in Requirement Analysis, Prepared Specification Documents for approved requirement.
• Designed DB using DB normalization and development using ASP.Net, C , Oracle
• Involved in user training for all the applications. Prepared user Technical Manuals.
• Involved in QA and Production On call Support. Trained to offshore members about projects.

Confidential

Lead Developer / Team Leader / QA Coordinator

Responsibilities:

• Designed and developed web application using ASP.NET, C . Used standard .Net controls
• Used FileNet web services to upload document in PDF, HTML format. Created different objects.
• Implemented FileNet, ActivePDF, Bokai Barcode software's, for document repository.

Confidential

Lead Developer/System Analyst/ Team Lead/ QA Lead

Responsibilities:

• Interact with end user for project analysis, design and development, gathered functional specifications.
• Involved in database design. Implemented object oriented programming for all modules.
• Designed and developed the front-end system using PowerBuilder 6.5/7.0/8.0 and PFC
• Involved in QA automation process using Win Runner, Test Director, and Load Runner.

Confidential

Project Manager / Project Leader /Lead Developer / Programmer

Responsibilities:

Responsible for delivering various ERP and Defense projects such as Sales, Inventory, Purchase Order, Payroll, Accounting and HRD systems, developed in PowerBuilder 5.0 and Sybase 10