SUMMARY

• Exhibited quick learning across state - of-the-art technologies used in various industries and have a strong grounding on governing processes, iterative methodologies like Agile used in fast-moving companies
• Collaboratively made huge impact to key project program deliverable and divisional priorities by focusing on “what’s really important”, while creating an atmosphere of trust, tireless teamwork and enthusiasm among the project members who were part of my team
• Full stack development including hybrid multi OS (IOS and Android) application with entire software life cycle of managing deployments, releases, test environments and production support.
• Trained end users on the applications, conducted requirements workshops in agile environment, created a pilot environment for application usability tests.
• Managed Portfolio of projects, Worked with different vendors on SOW, RFPs in an agile scrum environment
• A Project Manager/Scrum Master with 16 years of experience in ecommerce platform and implementing agile, waterfall and SDLC methodology with proven record of successfully launching, directing and managing mid - large scale programs by performing hands on management functions such as planning, executing, scheduling, organizing, tracking and budgeting processes is actively seeking opportunities in similar arena.

TECHNICAL SKILLS

Soft Skills: Facilitation, Co-ordination, People management, Leadership, Teamwork, and Problem Solving

Technical skills as PM: Plan, scope, cost, quality, schedule, resource, procurement management

Methodologies: Waterfall, Agile in all phases of SDLC, Rapid Application Development (RAD)

Industry experience: Big 4, telecom, insurance, healthcare, education and banking

User Interface tools: Adobe Illustrator, Photoshop, In Design, Corel Draw, Fireworks, After Effects, Quick video Flash, Snag it, and Typography

Wireframes tools: Balsamiq and Axure

Prototype tool: InvisionApp

Usability testing: Optimal workshop, and UXPIN

Methodology: User center Design methodology

Microsoft tools: MS Word, MS Excel, MS PowerPoint, and MS Project 2010, Gnatt chart

Defect Management: Rally, JIRA, Project Google docs

Ecommerce open source platform: Familiarity with Majento and Drupal

DevOps: familiarity with Git, Cucumber, selenium

Project Artifacts: SharePoint, Rally, Documentum

Web Design: Simple HTML, CSS, XML, and JavaScript

Member: PMI, Scrum Alliance

PROFESSIONAL EXPERIENCE

Confidential, US

Program Lead

Responsibilities:

• Delivered project contract and presented to stakeholders for approving to implement learning solutions
• Prepared detailed budget at completion and Actual costs associated with project
• Created a detailed Master project plan to implement and train woman entrepreneurs in 5 Villages
• Planned and executed the project using agile and waterfall method at different scenarios
• Led the core team internally across multiple teams on a variety of issues
• Managed project roadmap development and iteration on strategic direction of projects
• Identified key lessons learned, communicated constructive feedback to stakeholders and project teams and worked to build scalable processes and solutions that can be re-deployed across multiple teams.
• Defined sprint velocity and report on sprint velocity
• Made sure that task status of projects are correct on daily basis by running a daily scrum. Followed-up with team and members to ensure that tasks are updated and reported internally developed task management software
• Ensured timely project completion
• Developed a sustainable community development program and communication of projects
• Received recognition as “Paul Harris Fellowship” for completing the high visibility project that spread around 5 villages

Confidential, Dallas Texas

Project Manager/Scrum Master, Consultant

Responsibilities:

• Delivered Dell ecommerce Inventory program in an agile environment managing a team of developers, QA, Architect and coordinating with product owners and cross functional teams
• Worked with offshore team and led sprint deliverables on time
• Engaged various stakeholders for approval of inventory project
• Proactively worked on risk assessment to educate and engage stakeholders on upcoming risks in the project
• Worked with Product owner to maintain the scrum artifacts such as product backlog, and sprint backlog, review meetings, retrospect’s, resource planning via Kanban tools
• Monitored and delivered weekly sprint goals towards product goal
• Planned and executed release management activities within cross-functional teams and the released the project on time and within budget
• Weekly status updates on the sprint burn up and burn down charts

Confidential, San Jose CA

Project Manager/Scrum Master, Consultant

Responsibilities:

• Delivered mobile app for 2 platforms IOS and Android
• Coordinated and negotiated with offshore team (India), external vendors for on time delivery with a team of 25+.
• Worked with Onsite and offshore team for project coordination and implementation
• Bridged the gap between customer expectations and engineering decisions by communicating effectively with both
• Planned and delivered project goals, milestones and deliverables for mobile IOS and Android
• Worked with release management team and aligned the projects for the release
• Improved product experience by collaborating with engineering to develop fixes requested by customers in the most cost effective manner.
• Assisted in budget preparation and presentation to the management
• Organized and facilitated the release meetings, planning, release stand-up meetings, reviews, retrospectives and demos in a scrum environment
• Status updated from GIT software system to engineering team to track changes in computer files and notified version control on daily basis
• Worked with QA to scrutinize use cases tests and observed QA run automation tests in cucumber and selenium software
• Directed extensive face to face vendor meetings requiring up to 25% travel for releasing the projects from vendor sites
• Managed and Monitored task tracking tool for resource allocation, user stories, quality assurance such as trello and rally
• Managed QA organization, interviews, hiring resources, resource allocation and established QA process
• Reported out on health of product and team performance against established service level agreements at monthly upper management reviews
• Successfully delivered/released projects that were stuck due to lack of coordination and directional support, which resulted in increased Cisco’s online customer traffic

Confidential, San Jose, CA

Project Manager, Scrum Master, Consultant

Responsibilities:

• Served as principal contact between client and organization to ensure 100% client satisfaction with delivered services
• Worked on several projects which involved both agile and waterfall methodologies
• Worked with onsite and offshore development team for project coordination and implementation
• Communicated and coordinated Project Planning, estimation, Implementation and continuous measurement
• Successfully executed projects by closely working with Development Manager, QA Manager and Scrum Masters
• Organized and facilitated the release meetings, planning, release stand-up meetings, reviews, retrospectives and demos in a scrum environment
• Acted as liaison between business owners, product owners and development team
• Weekly status reports to management on the progress of the project
• Facilitated cross functional teams on product requirements and other issues
• Worked with IT infrastructure and IT service management groups
• Managed offshore, onsite team technical and product management team in implementation of Tibco Software, NCCM software and infrastructure projects
• Planned and executed release management activities for tibco software, NCCM platform infrastructure projects
• Worked with different product owners and technical team to align with release management
• Proven track record of successfully delivering the projects on time and within budget

Confidential, San Francisco

Business Analyst

Responsibilities:

• Facilitated sessions to elicit business requirements from business owner/product owner to gather business rules, and ensure alignment with development teams
• Worked with Business Owners and created Requirements Document
• Created mockups for technical implementation and digital assets signoff
• Conducted workshops and demos to validate product usability and testing with business teams
• Created metrics for change management and communicated to management and technical team
• Obtained Stakeholder signoff for requirements documented via Rally, Microsoft FrontPage
• Worked with UX team and marketing team to implement the new features for the online policy product

Confidential

Ecommerce Business Analyst consultant

Responsibilities:

• Written System specification requirements, created mockups for technical implementation and digital assets signoff
• Supported UAT activities
• Acted as a liaison between UX designers and business owner
• Conducted workshops for requirements review with technical and business teams
• Collaborated with many teams internally for final product release
• Supported production after release
• Clients - Symantec, Cisco, Wellsfargo