SUMMARY

• Focused, dedicated, and well - qualified professional with successful career in designing and implementing processes and procedures to enhance operational efficiencies, reduce costs, and improve overall quality of services.
• Expertise in all aspects of project planning, applications analysis, end-user documentation, and front/back-office operations.
• Solid experience in electronic medical records and medical device-specific application implementation and training.
• 4 Successful million dollar go-Live’s of infrastructure projects.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager

Responsibilities:

• Oversee all training and conduct meetings with stakeholders at corporate headquarters or regional sites.
• Manage new Kronos cloud conversation.
• Upgrade Kronos version 7 to 8.1 upgraded platform to Kronos cloud

Confidential

Project Manager

Responsibilities:

• Manage IT Kronos training projects and specific Oracle PeopleSoft interfaces with HR, Benefits, and Payroll.
• Following the Waterfall system of methodology for each project phase.
• All projects are system upgrades for compliance acceptance.
• Track projects with Microsoft project 2010.
• Oversee all training and conduct meetings with stakeholders at corporate headquarters or regional sites.
• Manage new Kronos cloud conversation with PeopleSoft interface.
• Upgrade Kronos version 7 to 8.1 upgraded platform to Kronos cloud
• Oversaw multiple Kronos phase rollout (timekeeper basic scheduler and advance scheduler) for 10000 SouthCoast employees with new Kronos timekeeper system.

Confidential

Sr. Kronos IT Project Manager

Responsibilities:

• Oversee all on-site project phases and conduct meetings with stakeholders at corporate headquarters or regional sites.
• Manage new Kronos cloud conversation projects for USA and International offices.
• Upgrade Kronos version 7 to 8.1 upgraded platform to Kronos cloud
• Exceptional expertise in Kronos cloud installation from pre to post, SAP integration, SharePoint.net, as well as custom vendor solutions for specific products.

Confidential, Tampa, FL

Sr. IT Project Manager

Responsibilities:

• Oversee all on-site project phases and conduct meetings with stakeholders at corporate headquarters or regional sites.
• Manage new projects for recently acquired New Mexico Gas utilities.
• Exceptional expertise in SAP integration, SharePoint.net, as well as custom vendor solutions for specific products.
• Accomplished 3 successful Go Lives of delayed projects; on schedule and under budget.

Confidential, Dallas, TX

Project Manager

Responsibilities:

• Recruited to manage infrastructure upgrade of entire Bell IT system and implementation of new system
• Using the combination of Agile (upgrades) and Waterfall (implementation) methodology for each project phase
• SAP with RF scanner guns and Zebra printers. Managed 3-phase $6.7M project; 1.5 years. Utilized Microsoft Projectfor managing and tracking all projects.
• Phase me: Reviewed sites at existing facilities and implemented new wireless service in compliance with security and IT to accommodate new system.
• Upgrade Kronos version 6.3 to 7 and move upgraded platform to Kronos cloud
• Selected to manage implementation of new SAP system with Kronos and Solarsoft system, across all international offices. Personally oversaw all phases of the system, performed testing and data relay to central server. Produced training materials to teach staff new system.
• Direct control and budget for $200K complete implementation. Directed customization of all phases to bring system into compliance. Project required to Kronos certification on all parts of the system (Kronostechnical hardware and software).
• Phase me: Workflow of employee entrances and departure exits, keeping “bottlenecking to minimum.” Studied all blueprints for each facility to map out wiring of stations.
• Phase II: Designed stations to meet workflow parameters. Purchased equipment and directed IT teams to do infrastructure wiring and setup. Set up central server database computer for data storage of time and attendance information.
• Phase III: Interacted with programming staff to bridge gaps in software to Accounting (payroll) Accountability team (labor reports and charges) SharePoint access for reports for managers.
• Phase IV: Live operations test facility (50 staff) administration office to test all compliance with software; used to model international locations Canada, Amsterdam, Singapore and Mexico, as well as 15 other facilities across the United States.
• Phase V: Go live with each facility, as well as integration and training of SAP Account module; trained accounting staff on processing time information.
• Met all budget goals and completed project 4 months ahead of schedule.

Confidential, Naperville, IL

Training / Development Manager

Responsibilities:

• Recruited to develop curriculum for new training program for software replacing old system.
• Manage IT core projects following the Waterfall system of methodology for each project phase.
• Created Training Guide, Workbooks Quick User Guide, and Customer Guide, Train the Trainer Program, and used Captivate to make mini 5-minute program halp tips. Budget $25,000; 4-month project; completed on time and under budget.
• Utilized Microsoft Projectfor managing and tracking all projects.

Confidential, Lake Mary, FL

Manager of Training & Development

Responsibilities:

• Recruited to reorganize training department. Fast-track promotion from Technical Trainer (within 5 months). Part of 8-person field operations team tasked to enhance international business and train diverse cultures. 100% hands-on in developing and implementing all programs and classes.
• Full control and development to obtain TSA certification for US airports secured by Department of Homeland Security. Researched, designed, and developed complete training solution; successfully passed TSA certification process.
• Initiated Enterprise Resource Planning (ERP) into manufacturing environment.
• Collaborated on initiating 2-year development of Oracle’s enablement software that will combine online technical training with business development staff.
• Developed first web-based training modules, Web-X Demo, and Sales Boot Camp programs.
• Spearheaded creation of 5 new programs, to include certification.
• Established the first dealer certification program for channel programs.
• Selected to serve on 5-person sales process team. Designed process outline and program for each step, utilizing project management approach.
• Designed and revamped all training materials for Brijot courses.

Confidential, Orlando, FL

Project Manager / Technical Trainer

Responsibilities:

• Managed complex projects/programs, from design and development phase to production.
• Defined requirements and planned project life cycle deployment.
• Manage IT core projects following the Agile system of methodology for each project phase.
• Scheduled project deliverables, goals, and milestones; created and maintained technical documentation.
• Designed and delivered training, including applications and company-specific software.
• Trained 4,560 students & staff