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Agile Coach Resume

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SUMMARY

  • Hands on Scaled Agile Framework(SAFe)/Lean/Agile Coach & highly energetic Senior Agile Program Manager with 21years of solid track record of managing and leading complex projects in Healthcare, railroad, finance, retail and government domains having diverse organizational structures.
  • Creative thinker and analytical problem - solver with ability to manage projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments.
  • A goal oriented and resourceful individual with excellent communication and organizational skills.
  • Proficient in scaling agile practices at the enterprise level using Scaled Agile Framework (SAFe) (4.5 years)
  • Proficient in Lean/Agile/Scrum/KANBAN and waterfall project lifecycle methodologies. (10 years)
  • Successfully converted waterfall projects to agile in matrix and non-matrix environments.(6 years)
  • Strong Agile coaching and mentoring skills for business and IT teams.(5 years)
  • Effectively managed multiple products with geographically distributed teams.(12 years)
  • Successfully applied agile methodologies to improve time to market, increase quality, lower cost and improve customer satisfaction.
  • Expert in ALM (Agile Lifecycle Management) tools like Rally (9 years)
  • Well versed in portfolio management tools like Aha (1.5 years)
  • Strong planning, scoping, scheduling, budgeting, and delivery skills. (15 years)
  • Solid team empowerment, motivation, and leadership skills. (10 years)
  • Well versed with technologies like Java, J2EE, Struts, EJB, Spring, PowerBuilder, Oracle, DB2, Datawarehouse (Syncsort DMX ETL, Attunity CDC and Oracle OBIEE)

TECHNICAL SKILLS

  • Java
  • J2EE
  • Struts
  • EJB
  • Spring
  • PowerBuilder
  • Oracle
  • DB2
  • Datawarehouse
  • Syncsort DMX ETL
  • Attunity CDC and Oracle OBIEE

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach

Responsibilities:

  • Key contributor to laying out the agile playbook for the provider division of Watson health.
  • Laid out the end to end value stream flow for the Watson health offerings, utilizing the best practices of scaled agile framework and Confidential offering management process.
  • Coached the senior leadership (at portfolio and program levels) on the agile playbook processflow.
  • Facilitated offering prioritization meetings with all the stakeholders of different business groups and operations.
  • Coached and mentored scrum masters on the agile playbook process and best practices.
  • Actively fulfilled the duties of Release Train Engineer(RTE) for the provider value stream. Piloted the first SAFe implementation in bundle payments
  • Recognized by the senior leadership for bridging the gap between the ‘Siloed’ business departments.
  • Actively involved in scaling the agile transformation across the Watson health value stream.

Confidential

Senior Agile Project Manager/Agile Coach

Responsibilities:

  • Successfully lead the consolidation of all the 16 projects under 4 different Verisk health locations into 2 ART (Agile Release Train) value streams and conveyed the ART health status to the senior leadership on a weekly basis with proactive feedback cycles implementation along the way.
  • Successfully implemented the first Enterprise Datawarehouse project (using DMX Syncsort, Attunity CDC, Oracle OBIEE technologies)across all of Verisk Health whereby multiple departments across diverse Verisk health locations (Raleigh, Salt Lake City & Waltham)could effectively use the data for analytical reporting purposes .
  • Established a common release cadence across all products in the ART to enable efficient execution of releases across all the ART's.
  • Championed scrum team and train-level quality practices by adhering to SAFe’s - Agile Software Engineering Practices for Achieving High Quality Code - including Agile architecture, continuous integration, acceptance test driven development (ATDD), and collective ownership.
  • Implemented train-level continuous improvement via Inspect & Adapt workshops and constant demonstration of a Kaizen mindset.
  • Coached and implemented the Scaled Agile Framework (SAFe) across all PAD and RQI product streams across Raleigh, Salt lake city, Waltham, Richmond locations whereby enabling Agile scaling at the enterprise level.
  • Effectively laid out and implemented the release planning activities across both Agile Release Trains for products in PAD (Payment Accuracy) and RQI(Revenue & Quality) divisions.
  • Effectively laid out the normalized model of cost estimation pertaining to program level epic budgeting activities.
  • Efficiently managed the budget for both the PAD and RQI Agile Release Trains.
  • Set up the first Agile COE within the organization from ground up.

Confidential

Agile Project Manager/Agile Coach

Responsibilities:

  • Successfully improved the time to market, quality and customer satisfaction for all my products under interline services by embracing agile methodologies from the ground up.
  • Successfully coached all the business and IT development teams in SCRUM and KANBAN.
  • Successfully collaborated with the product owner for all my products to maximize ROI and meet their objectives through SCRUM.
  • Ensured the Agile/Scrum process is implemented effectively across the organization and provided coaching and training at the team, department, and company levels to maximize its benefits.
  • Effectively played the role of product manager during the abrupt departure of the then product manager. Ensured that none of my projects were impacted during the aforesaid time frame.
  • Was able to successfully apply AGILE principles to my mainframe products as well which resulted in quick and efficient turnaround for the product lifecycle.
  • Successfully implemented the KANBAN model for my maintenance projects.
  • Proposed and implemented the support related user stories for projects which had both feature and support related work going on in parallel. By doing this we were able to accurately commit to our planned velocity /iteration and overall points for the project as a whole.
  • Was able to build multiple high performing teams during my tenure.
  • Successfully laid out and communicated the overall program health to external stakeholders by implementing an interactive program dashboard (external facing) which depicted the accurate health of all the projects in the program (kept up to date every 3 days).

Confidential

Agile Project Manager

Responsibilities:

  • Completely transformed both my projects to SCRUM with full IT and business participation by aptly applying AGILE principles.
  • Increased productivity by reducing the development cycles from 3 months (waterfall) to 2 week iterations (agile).
  • Created and tracked the release plans and iteration plans to gauge project performance as a whole.
  • Created and maintained the project backlog and coached the team members in writing user epics and stories.
  • Evaluated burn down charts on a daily basis to track iteration progress and successfully negotiated iteration scope with the product owner in case of uptrend in the burn down charts.
  • Removed impediments for the team during the iteration cycles.
  • Demonstrated and was able to get the full buy-in from the upper management of the value of Agile artifacts like back logs, burn down charts, release plan, iteration plan, task dashboard over traditional waterfall artifacts
  • Received a 93% engagement index score from team members on last survey through effective, empowering and motivating leadership
  • Reduced open defects from 200+ in first year to between 50-60 in the rest of the years by successfully applying AGILE principles of continuous automation and progressively building up automation coverage of my projects.
  • Developed SEO strategy to get circuitcity.com site indexed and improved rankings in Google.

Confidential

Project Manager

Responsibilities:

  • Successfully converted the system from a mainframe to a J2EE solution with a cost savings of 200k/year.
  • Project was completed within the boundaries of triple constraints at all times.
  • Improved automation coverage by 90% at the end of the project.
  • Achieved customer satisfaction survey of 9 out of 10 at all stages of the project.
  • Proposed and implemented staged waterfall approach for the entire project life cycle which resulted in faster deliverables and more frequent customer feedback and implementation cycle

Confidential

Technical Manager

Responsibilities:

  • Actively created and adhered to the scope management plan to avoid scope creep and ensured milestones were met as per the project plan.
  • Produced Cost and Schedule variance reports to the stakeholders during the execution and control phases.
  • Ensured that the project was within the triple constraints at all times.
  • Provided regular status updates to the stakeholders to ensure all parties get a clear picture at all times.
  • Successfully integrated the customer feedback/input cycle at all phases of the project which enabled us to gather early feedback and subsequently high quality products.
  • Utilized some of the best practices from PMBOK during planning, executing, controlling and closure phases
  • Rewrote the entire printing framework of 360commerce with a better robust solution whereby enabling more control over printing.

Confidential

Senior Consultant

Responsibilities:

  • Performed bottom up estimation for tasks identified in the project plan.
  • All the code deliverables were 100% unit tested and had very low bug count if any.
  • Performed and code and design reviews for the various code modules.
  • Prepared unit specs and unit test plans for the team

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