SUMMARY

• Seasoned Management Professional with 16 + years in IT (Core Technologies) and solid 8+ Years of experience in Possess an excellent combination of Technical, Business, & Relational, Analytical, Written, and Verbal communication skills.
• Have a diverse experience in Project Leadership and Management, System & Business Analysis, and Software Design, Development, and Testing on several cross - functional Development and Systems Integration efforts in leading global companies spanning across multiple domains in Retail, Telecom and Technology industries, offering fresh new perspectives to solve your problem areas.
• Strong managerial, leadership, decision-making, problem solving, team development, and time management skills for technical engineering software development life cycle supports of real-time applications production Retail, Telecom and healthcare services and ITIL service management process.
• AGILE software development methodology, SCRUM development, WATERFALL methodology, Risk Management, Identifying, defining, documenting, scheduling, Change management (CR, ECR, handling RFC), tracking, project planning, project status reporting, managing Scrum meetings, implementation of project schedules/ cost estimates, resource allocation and executing projects.Member of PMI, Done PMI Training and Pursuing PMP certification.
• Good Knowledge on data warehousing concepts with experience on BI ETL tools and reporting tools to pull data from different sources SQL, PeopleSoft, oracle EBS (Order to Cash(O2C), Procure to Pay(P2P), Assets to GL, Inventory, TCA, Credit Card Transactions, GL Accounting processes).
• Effective communication with end users, collecting user requirements and interfacing with different systems involved in the ordering system with concentration on customer order entry, order tracking and status. Tested solutions for order entry and status.
• Proficient with MS-Power point, MS Office (Word, Excel), MS Visio, UML, Requisite Pro & Rational Rose.
• Proven ability to grasp any new technology in any software industry.
• Capable of working independently and function as part of a team with excellent written and verbal communication skill.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS

• IT Project management
• SDLC
• Software Configuration Management
• Software Release Management
• Harvest
• Remedy
• MPP
• HP SM9
• HP PPM
• Rally
• MS Project
• Visio
• Jira rally
• ASP.NET, VB 6.0/5.0
• Oracle EBS
• Developer/2000 (forms 5/6i & reports 6i)
• Oracle Forms 5/6i
• Reports 2.5/6i
• HTML
• Visual Studio
• Dreamweaver
• Photoshop
• Flash
• MS Excel expert

PROFESSIONAL EXPERIENCE

Confidential, Mountain view

Scrum Master /Middleware Project Manager

Responsibilities:

• Work on the migration plan from Taland to Tibco migration
• Worked on cross functional team for consolidate release.
• Migrated the standard workflows and customizations which included Order to Cash(O2C), Procure to Pay(P2P), Assets to GL, Inventory, TCA, Credit Card Transactions, GL Accounting processes.
• Follow Agile SCRUM, Waterfall and Incremental methodologies throughout the SDLC and worked as a SCRUM master.
• Maintain continuous alignment ofprojectscope with strategic business objectives, and make recommendations to modify theprojectto enhance effectiveness toward the business results or strategic intent.
• Manage and Lead both Onshore and Offshore resources in a Matrix Delivery Team Structure environment
• Monitor and manage theprojectschedule with MSProjectand ensure thatprojectwas under budget.
• Manage multiprojectsconcurrently including those crossing organizational boundaries with multiple stakeholders
• Create Requirements Traceability Matrix to ensure thatprojectdeliverables are being met throughout the Software Life Cycle from Design, Development and Testing phases.
• Create theprojectrisk log, and identify and escalate risks / issues.
• Create the roadmap and milestones for various deliverables.
• Perform Design, Code and Test review to ensure that all Business requirements are met.
• Conduct presentations for committee meetings, including raising strategic issues, lead status calls to ensure thorough communication and hand off between teams.

Confidential, Mountain View

Software Project Management

Responsibilities:

• Work with Product Owner and Business team to develop detailed product plan, milestones based on business objectives, budget, time, scope.Work with the Database team to maintain 100% availability
• Work with QA, Development, Performance teams to maintain the standard guidelines set for production.
• Tracking activities against the detailed project plans, Monitoring actual expenditure figures against project budgets
• Reported project status and metrics to project stakeholders with 100% satisfaction rate
• Organizing and facilitating Project Steering / Operating Committees meetings.
• Created Risk Analysis documents
• Conducting functional walkthroughs, sessions, and supervising the development of User Manuals.
• Created test cases as per the technical requirements for the project.
• Created Risk Management Plan
• Interacted with developers, discussing the Spec provided by the Analysts and changed the discrepancies in the applicationCreated Initial Testing Approach Document to describe all phases of testing (QC,Component UAT, and Integrated UAT).

Confidential, San Jose

Software Project /Release Manager

Responsibilities:

• Responsible for Implementation, Customization and Configuration of different Service Manager Modules like Change, Request, Service Desk, Incident, and Service Catalog.
• Working with CCB for approving the CR to be implement by my team for approvals and putting in CRs.
• Translated client expectations into precise specifications for teams to clarify into defined schedules, milestones, tasks, and project deliverables.
• Organize and facilitate stand-up meetings, reviews, retrospectives, sprint and release planning, demos.
• Managed risks for development schedule and remove impediments by guiding team to remove them.
• Worked in Product Backlog estimation, dependency analysis, release recommendations, formulating release goals with the business product manager and team
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Maintains the release schedule for all core services and ensure alignment across key partners and vendors. Reviewed technology infrastructure requirements work with the infrastructure team to get the require infrastructure.Coordinate on the implementing of the requirement, assessing results after every release and work on the post go live support
• Communicate to the management, client and all stakeholders on the progress of the project.

Confidential, Texaras, San Jose

Release Manager

Responsibilities:

• Conducted resource requirement assessments, constructed support models and oversee end-to-end release management, Reviewing and approving CR, Working on RFCs, Coordination ECRs.
• Reviewed technology infrastructure readiness for every release, proposing changes and enhancements, managing implementation projects, and assessing results after every release for continuous improvement.
• Reviewed and co-ordinate systems analysis, design, development, installation, implementation networks level changes Like Hardware upgrade, License renewal etc. Instrumental in designing SLAs and implementing support request log to ensure optimal support for IT development teams participating in the release.
• Incident Management following up with RCA, LTF and keep the KB updated
• Coordinated day-to-day communication efforts between the Release Management Office and participant organizations (GBP), developed operational procedures to engage internal infrastructure groups like Database Administrators, Network and Sys Administrators, Source Control Management and other Infrastructure teams during each release.
• Presented the Infrastructure SLAs, challenges, issues and mitigation paths to ERMO and participating Global Business Partners in a timely fashion thereby averting risks and ensuring smooth Go Live. Managed detailed activity and project plans for various phases of Test Cycles, Final Practice Runs, Go Live and Post Go live activities.

Confidential, Redmond, WA

Data warehouse System Analyst

Responsibilities:

• Converted many adhoc reports to data-mine the data warehouse to assist speed reporting for Performance Engineers, Planning, Tech Sales teams, Fraud Management, Supply chain Enterprise Customers, Legal department and in Inter Carrier Bill Negotiation.
• Designed and architected setup and configuration of Data Interface from CDRLive system to setup design for the Planning and forecasting Division of Confidential .
• Led development efforts involving logical and physical database design, software design and development, application and database tuning on various hardware/software platforms for automated and improvised recurrent report generation on demand.

Confidential

Data warehouse System Analyst

Responsibilities:

• Involved in Enhancing Graphical user interface and developed new reports to support business perspective, enhanced scripts to build temporary tables, radically improvised performance tuning, developed powerful excel macros to help display well formatted reports as part of the data delivery system.
• Received commendation for improving the menu features, drilldown facilities and unique mathematical formulae calculations and ready-to-use graphs.
• Quickly engaged in learning and implementing results via the preferred in-house tools Formatter (report formatting stools) Harvest (version management tool) etc.