TECHNICAL SKILLS SYNOPSIS:

• Windows Servers (2003, 2008, 2012, 2016)
• MS Exchange Server 2003/07/10/2013/2016
• Active Directory Management/Design
• Lotus Notes/Domino R5, R6, R7, R8
• Enterprise/Technical Project Management
• Microsoft IIS 5, 6, 7, 8
• Clustered Applications & Servers (Microsoft Failover Clustering)
• VMWare 2.x, 3.x, 4.x (Migrations and Management), 5.x (Vsphere), 6.x
• Microsoft Hyper - V 2008/2012 & Training
• Skype for Business 2016 (and Online)
• MS SQL 2k,2006,2008 / MySQL (Linux)
• MySQL/Wordpress/Joomla management
• Cloud / Hosted-based environments (BPOS, Office365, Google Apps, Amazon AWS, Windows Azure, Openstack)
• Quest Migration Manager / ARS
• SCOM, MOM, TCP/IP Networking (LAN, WAN), SCCM
• Scripting Languages (HTML, Perl, XML, AJAX)
• Windows Powershell
• MS SharePoint 2007, 2010, 2013
• Cisco IronPoint, Tumbleweed
• Manage Engine: AD Management Suite
• Microsoft SCCM, SCOM
• OCS 2007 R2, Lync 2010/Lync 2013
• PlateSpin (Novell)

PLATFORMS:

Hardware Platforms: Sun, HP, IBM Servers, Cisco, VMWare, Hyper-V

Storage: SAN Storage, iSCSI, Hitachi, IBM SVC

Operating Systems: Win 2000, Win Server 2003 Ent, Windows 2008 R2

Functions: Failover Clustering, SQL Configuration and Management, Active Directory

Networking Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP

EXPERIENCE:

Confidential

Director - Enterprise Architecture / Solution Architect / Project & Engagement Manager

Responsibilities:

• Cultivate, analyze and qualify pre-sales engagements
• Create plans to develop and execute complex deployment scenarios
• Orchestrate C-suite engagement proposal and SOW, develop custom SOW for O365 product offering
• Engage and Design O365 / Azure Cloud Solution model, assign project plan and develop milestones
• Manage Technical Lead and Project Management vendor engagement and project strategy
• Lead & Report Budget, Status and Relationship Management Strategy sessions with Senior Leadership Teams
• Develop architectural based metrics and reports for the executive team, business and IT management that showcase successes and opportunities for improvement
• Interface with senior management to develop, refine, and help execute the architecture strategies and roadmaps
• Develop, establish and maintain effective working relationships with IS and Business customers
• Worked closely with leadership in the development of the Global IT strategic plan
• Lead a team of Integration and Data Architects that provide enterprise wide solutions for the transfer and management of enterprise data
• Will provide feedback for performance reviews
• Develops and presents solution alternatives along with recommendations to management

Confidential

Senior Manager - Senior Solutions Architect

Responsibilities:

• Design a large enterprise-level solutions upon technical, application and business requirements
• Develop capacity planning, disaster recovery, performance tuning and testing, logical and physical architecture design
• Provide consulting to support hybrid platform solutions and platform rationalization for customers.
• Consult/Architect migrations from old Exchange (2000, 2003, 2007, 2010) to Exchange 2013 and Office365
• Consult/Architect migrations from Lotus Notes to Exchange and/or Office 365, Skype for Business, OneDrive
• Develop “Trusted Advisor” relationship with end user clients
• Provided detailed assessment of customer's environment prior to migration.
• Coordinate and provide project plan development. Develop detailed documentation for migration plan.
• Provide development of deployment and test plans
• Active Directory consolidations, migrations
• Create plans to develop and execute complex deployment scenarios
• Design/Coordinate Environmental changes - consolidation, platform upgrades, and divestitures of Exchange and Active Directory platforms.
• Understanding of Public Folder and PST migration complexities.
• Extensive design and development of Dell/Quest diagnostic tools
• Assist customers in simplifying the infrastructure - Azure Automation (JSON & Powershell)
• Architected/Design/Managed public cloud infrastructure in distributed environments
• Delivered ‘secure cloud’ solutions, enabled SaaS platforms
• Designed and executed 6 end-to-end Azure cloud implementations for organizations in hi-tech, marketing and healthcare.

Confidential

Senior Solutions Architect & Project Manager

Responsibilities:

• Provided Best Practice methodologies for Confidential four global technology properties
• Execute, enhance and develop hybrid Exchange O365, Exchange 2013 On-Prem and Remote locations
• Managed and led team of consultants in executing several on-time Exchange migrations (10-50k users) from Exchange 2010 to Office 365; internally and externally
• Manage 4 Virtual Environments (VMWare ESX 5.5) - Development, Test, Staging and Production
• Manage and develop Windows Azure remote BI infrastructure
• Design and implement Manage Engine management solutions for Directory services teams, service desk leadership and IT management
• Plan Office Communications Server R2 migration to hybrid Lync 2013/Lync Online solution for 40k users
• Plan Lync 2013 Office Deployments for remote clients; manage project plans, project teams, deliverables, cost
• Work with IT Infrastructure Team to ensure quality of coordinated projects and business needs
• Ensure servers and storage environments meet proper performance, capacity and best practice needs
• Lead project planning, design and maintenance of IT Infrastructure
• Research and lead implementation of new technologies to improve the virtualization and storage environments
• Assist in DR planning, implementation and testing of multi-site virtualization and storage environments
• Assist with planning and deployment of infrastructure security measures
• Participate and Lead post-mortem meetings to discuss outage occurrences, develop safeguards and implement/recommend any changes to avoid recurring issues
• Facilitated User Acceptance Testing (UAT), ensuring that all errors and problems were tracked; worked with engineering teams to develop custom solutions for O365 & other network-based systems environments

Confidential

Senior Advisor - IT Advisory, Performance Improvement Practice

Responsibilities:

• Assist EY leadership in shaping the IT Infrastructure practice and methodologies.
• Lead and provide guidance on all aspects of proposals, staffing, and managing IT Technical and Operations Management programs/projects.
• Lead and provide guidance over a broad area of technical architecture design and use.
• Lead and provide guidance with data center operations control and facilities management.
• Lead and provide guidance on all stages of technical development life cycles.
• Lead and provide subject matter knowledge in lT governance, process and organizational improvement with respect to industry leading frameworks (such as ITIL, CMMI, COBiT, PMI, Prince2, Six Sigma, Lean, etc.).
• Perform IT assessments and building improvement plans/portfolios and be able to convince, guide and advise Chief Executive Officers on moving forward in the areas of:
• Networks and utilities, Desktop management, Platform and storage management, Server management and consolidation, Environments management, Internet/Web management, Operating levels establishment, Operating systems and database experience, Application/infrastructure performance and event monitoring, Third-party sourcing and contract management
• Align technical operations with application/service models across industry markets and leading IT process and organizational re-engineering programs or project streams.
• Lead diverse project teams including client, advisory, and third-party and across global regions.
• Define/architect IT services as they relates to technology and operation processes with an ability to relate IT services in business terms.
• Build business cases and justify IT Technical and Operations Management improvements.
• Engage in practice building activities, improving internal solution sets, methods and resources.
• Keep on the leading edge of innovation and trends in IT Technical and Operations Management tools and techniques.

Confidential, Atlanta

Active Directory/Office365 Exchange Consultant

Responsibilities:

• Development of Test/Dev, QA and Production GPOs and policy directives/deployment
• Multi-domain consolidation / domain migration (KO / CCR)
• Develop Internal structure / restructuring and action plan for EA / Solution Architecture teams
• Diagram new environment (project mapping / visio design)
• Lotus Domino / Notes R8 migration development to Office365 Lync/Exchange 2010 (Quest Migration Mgr) (95k users)
• Provide technical guidance, direction and expertise to infrastructure teams
• Build of W2K12 and Certification of operations and systems infrastructure
• Development of virtual test infrastructure (Exchange/Lync/AD 2012), Authentication mechanisms (Kerberos)
• Active Directory PKI management / deployment
• Training of L3 Engineers and Administration
• Quest ARS migration re-architecture planning (Quest Migration Manager / AD)
• Benchmark testing Hosted Exchange / Sharepoint 2013
• Development planning O365 Exchange/Sharepoint 2010 - 2013
• Transition development, Level 4 Support, Project Planning
• Script development, regression testing, proof of concept
• Facilitated User Acceptance Testing (UAT), ensuring that all errors and problems were tracked; worked with engineering teams to develop custom solutions for O365 environments

Confidential, Atlanta, GA

Solution Architect - Infrastructure

Responsibilities:

• Facilitated, managed and administered Windows Server 2000, 2000 Advanced and Server 2003 Enterprise servers enterprise wide
• Facilitated, managed and supported Windows-based Enterprise web applications
• Managed wide-spread Enterprise IIS infrastructure, patching and development
• Managed long-term, wide-spread and integral projects (from an Intel & Engineering scope)
• Developed schema and scope for Intel server management and resource planning
• Designed and implemented the infrastructure supporting the messaging environment
• Provided support for MS SQL Server 2000, 2005, 2008
• Provided MS Clustering documentation, architecture and support for 2+ nodes
• Supported 10,000 + VMWare ESX 2.5, 3.0, 4.x (vsphere) Server Architecture (in 5 separate in environments)
• Implementation and maintenance of system center family (SCCM, SCOM, DPM)
• Microsoft Hyper-V 2008 Lab Tests / Training
• Implementation and maintenance of OCS/Lync, Sharepoint & Exchange in multi-forest/multi- domain org
• Provided management weekly/monthly reports
• Managed repository for server remediation’s and migrations
• Mentored, directed and managed other team members
• Manage team of 10-12 engineers on various projects
• Provide leadership, documentation and mentorship to contract employees
• Work with work plan management to define work plans and detailed resource scope utilization for contract employees
• Manage fiscal cost-center budget
• Provide project leadership to three project coordinators for production, QA, dev/test environment management projects, including: budget control/constraints; production timetable; accurate status reporting and client/project team coordination
• Provide leadership, documentation and mentorship to internal resources
• Maintain bug tracking database and issues log
• Design systems to collect, organize and display electronic correspondence to increase client satisfaction and management expectations
• Initiated and implemented web-based SharePoint site tools for clients/project sponsors to analyze and review updates