EXECUTIVE SUMMARY:

Accomplished IT project management and scrum management career delivering high - end results across businesses’ computer systems. Considerable expertise in the procurement, development, analysis and administration of advanced technologies to meet organizational and user needs. Exceptional multi-tasking, problem-solving, project management, presentation and interpersonal communication skills. Proven success as a Certified Scrum Master leading technical teams to meet aggressive software and system development goals. Independent, creative and critical thinker with sound judgment and decision-making competencies.

CROSS-FUNCTIONAL LEADERSHIP EXPERTISE INCLUDES:

Information Systems Project Management

Budget Administration & Resource Management

Product Evaluation & Selection

Project Life Cycle Planning & Administration

IT Staff Leadership & Communication

End-User Training, Help Desk & Documentation

Best Practices for Database Architecture

Hardware-Software System Design & Administration

TECHNICAL SKILLS:

Languages: Visual Basic.NET (VB.NET), ASP.NET, HTML, JavaScript (Java) Visual Basic 6 (VB6)

Databases: Oracle Database 10g Enterprise Edition, Microsoft SQL Server 7.0/6.5, Microsoft Access 2000

Development Tools: Visual Studio 2012/2010/2008/2005/2003 , NET Framework 4.5/4.0/3.5/3.0/2.0 , Windows Communication Foundation, Oracle PL and SQL Developer, Crystal Reports 10/11, VisualWIP, Microsoft Office (Word, Excel, PowerPoint, Outlook & Access) 365/360/2010/2007/2003/2002 , Microsoft Project, Microsoft Visio, Atlassian JIRA, Confluence, Jenkins, Microsoft SharePoint, PeopleSoft, Microsoft Teams

Operating Systems: Windows 10, Windows 8, Windows 7, Windows XP, Windows Millennium Edition, Windows 98

Methodology: Agile Development with Scrum and Kanban, Waterfall, XP Configuration Management - Microsoft Team Foundation Server 2010/2008

PROFESSIONAL EXPERIENCE:

Confidential, Rosemont, Illinois

Project Manager

Responsibilities:

• Collaborated with several IT and business teams of this national food distribution company to deliver system releases across functional verticals for Agile and Waterfall projects.
• Position required expert proficiency in Agile methodology, backlog grooming, sprint grooming and other scrum ceremonies, along with strong project management skills.
• Oversaw all aspects of planning, budgeting, development and management of three projects at any given point, each with multiple work streams, in order to meet revenue, cost and profit targets.
• Participated in client meetings and ongoing communication to develop project requirements and specifications, finalize contracts, manage stakeholder expectations and review changes to tasks, goals or performance.
• Led daily stand-ups and project-related sessions, including sprint planning meetings, sprint review meetings and sprint retrospectives, along with three artifacts: product increment, product backlog and sprint backlog.
• Coordinated all project phases in accordance with Agile/Waterfall methodology, including road map planning, scheduling, testing, deployment and implementation in alignment with objectives and commitments.
• Authored documentation and records, including project charter definitions, product roadmaps, change control process and project risk, next step and issues logs, many of these in SharePoint, JIRA, Confluence and Jerkins.
• Delegated/assigned tasks and resources to project teams, provided individual/team coaching in Agile practices and prepared management input for employee performance appraisals.
• Scheduled and facilitated Toll Gates (IT stage containment); managed the defect resolution process.

Confidential, Illinois

Certified Scrum Master, Project Manager, Business Analyst, Design, .NET Programmer

Responsibilities:

• Promoted through a series of progressively responsible positions, including Business Analyst, Software Analyst, Project Manager and ScrumMaster, completing a wide range of projects for numerous clients.
• Coordinate all levels of system administration in the areas of business communications, desktop imaging and support services to achieve multi-site short-, medium- and long-range objectives.

Confidential, Bolingbrook, Illinois

Project Manager, Certified Scrum Master

Responsibilities:

• Member of the iOS and Android mobile development teams, working closely with product owners, designers, developers, quality assurance specialist and user representatives to meet all project goals in compliance with PMO methodology.
• Responsible for creating backlogs, assigning complexity points and administering application design and document reviews for projects.
• Spearheaded all facets of project planning and development, including defining project scope, scheduling and budgeting, risk mitigation, implementation planning, change requests, status updates, testing and rollout.
• Ensured completion of testing, change control requests, implementation planning, cutover activities and other facets to completion through defined stake gates, deliverables and approvals, along with post-project analyses.
• Maintained the project document tracker with deliverable project and location, and maintained the risk mitigation plan for projects defined as “high risk” per the project risk prioritization exercise.
• Provided guidance and direction to marketing and e-commerce teams concerning Agile methodology.
• Prepared and led project kick-off meetings and created kick-off materials, encouraging collaboration among team members and driving activities to meet high-level project milestones and objectives.
• Facilitated scrum daily stand-up, sprint planning meetings, sprint review meetings and sprint retrospective meetings, along with three artifacts: product increment, product backlog and sprint backlog.
• Collaborated with the portfolio manager, project team and other stakeholders/sponsors to communicate project plans, status and critical issues, as well as provide weekly project plans and schedule updates.
• Promptly identified project issues or roadblocks, developed solutions, facilitated change requests and escalated problems as needed.

Confidential, Lincolnshire, Illinois

Certified Scrum Manager, Release Manager

Responsibilities:

• ScrumMaster on four development teams, partnering with numerous stakeholders and sponsors to create backlogs, assign complexity points and administer application design and document reviews involving both new and established technologies.
• Full accountability for release management lifecycle, including scheduling, coordination and management of application updates, security improvements, operating system patches, hardware upgrades and other releases for multiple applications across various platforms with strict project budgets ranging from $350,000 to $2.5 million.
• Spearheaded the implementation of online and mobile applications for the bar-code industry, a project successfully completed on time, within budget and with a high degree of client and end-user satisfaction.
• Developed workflows and processes to ensure support team compliance; trained staff in electronic management technologies and acted as internal liaison for project team during all phases.
• Member of a team that advanced RFID innovative products, contributing to $4 billion in subsequent sales.

Confidential, Romeoville, Illinois

Project Manager, Certified Scrum Master

Responsibilities:

• Liaison to product owners, project managers, developers, business analysts, user representative and other internal/ external stakeholders to create backlogs, assign complexity points and coordinate all other project phases.
• Administered all Scrum-related meetings and activities, and led interdisciplinary planning meetings to review, design and implemented software requirements specified by multiple state and federal agencies.
• Spearheaded a project to implement online environmental software for seven-county health district, which was completed on time, within budget and in alignment with client expectations/requirements.
• Utilized interviews, document requests and electronic research to collect case information and recommend technology solutions involving VisualWIP, Visio, SharePoint, JIRA and Confluence.
• Developed workflows and processes to ensure compliance and trained staff in electronic management technologies.

Confidential, Alsip, Illinois

Project Manager, Business Analyst, Design, .NET Programmer

Responsibilities:

• Manage the development lifecycle of contemporary information system solutions: requirements, platform, budgets, pricing, integration, implementation, user training, et al.
• Work closely with the CEO and various department managers to evaluate current technology requirements while anticipating future IT and networking needs.
• Analyze site-level and overall data movement and system performance to ensure accuracy, security and integrity of vital data.
• Provide IT training to users and supervisors, compose training materials and offer ongoing guidance in the operation and trouble prevention of various devices and applications.
• Provide escalated tech support to site managers, client representatives and end users while ensuring system availability to all parties with overall 24/7 support.
• Research and track technology trends to keep abreast of cutting-edge systems and acquire new IT solutions for improving staff productivity, service quality and customer satisfaction.